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Virtual instance can’t be accessed after backup recovery
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a backup restore from one environment...
Task scheduler extending BaseMessageListener not working after restart
legacy Troubleshooting
Issue A task scheduler component extending BaseMessageListener works correctly when deployed to Liferay. When the server is rebooted, though, the task is not registered and it won't be executed. Environment Liferay...
Is there a way to check the jobs that are being executed and that are in the queue?
legacy
Issue Is it possible to check the jobs that are being executed and that are in the queue in the UI? Environment Liferay DXP 7.4.X Resolution As of Liferay DXP 7.4, the UI has a Job Scheduler option where you can...
The Layout Page Template Entry Widget Page Template Name could not be imported
legacy Troubleshooting
Issue A page template cannot be imported Steps to Reproduce: 1) Create a site named 'Test Site 1' 2) In Test Site 1, Design -> Page Templates -> Page Templates, create a new set. 3) Under the set, create a widget...
Unable to create message factory for SOAP
legacy Troubleshooting
Issue When attempting to implement a soap client to call remote soap services, the following error occurred: Caused by: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ...
ConnectionPoolTimeoutException: Timeout waiting for connection from pool exception when using HttpUtil.URLtoString method from a custom development
legacy Troubleshooting
Issue We are using Liferay URLtoString  method from  com.liferay.portal.kernel.util.HttpUtil in our custom development to call an external web service We are getting ConnectionPoolTimeoutException: Timeout waiting for...
The exception "java.lang.NoClassDefFoundError: aries/base/Parameter" occurs after upgrading from 7.3 GA1 to 7.3 Update 21
legacy Troubleshooting
Issue I am seeing this error after upgrading Liferay 7.3 GA1 to 7.3 Update 21 with WebLogic 12c R2 java.lang.NoClassDefFoundError: aries/base/Parameter   Environment DXP 7.3   Resolution Update the portal property...
Unable to sort the entries by using the External Reference Code
legacy Troubleshooting
Issue It's not possible to sort the entries by using the External Reference Code Steps to Reproduce: 1) Create an object 2) Create Field text 3) Navigate to View tab > Create a Custom View > Mark as default 4)...