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How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and deployed through the deploy directory of the Liferay application. Navigate to Liferay Marketplace. Find the...

Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is this: Once the validator detects a link within the text of a web content, it...

The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4 are versions 4.3.1 through 4.10.2. Resolution Follow the steps below to start...

This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user has signed in (authenticated). Users might still see /fr in the URL...

This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply only to Liferay DXP 7.0, while others apply to versions 7.0 and 7.1....

This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0 environment. Compatibility with Elasticsearch 6 has been introduced for...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting the JNDI datasource in Weblogic and upgrading from Portal 5.2.8. to Portal 6.1 causes upgrades to fail...

In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture a list of the patches installed in your environment. The patch...

This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user (regardless of role - Administrator or Power User) can edit any field in the My Account portlet. This...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After configuring the application to sync with another server (that has a different groupID), some administrators...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are looking for the source code for a plugin that you have downloaded from tLiferay Marketplace, you can...

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...

With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of documents for use by a specific team. Resolution Here is a quick demo on how to achieve this from a plain...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to Liferay Portal 6.1 using SQL Server, "End of File" exceptions may occur. Resolution Be sure that...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the course of normal usage, the following error was received:...

Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as a guideline to assist you in getting the most out of Staging, whether...

Affected Versions Liferay DXP 7.1 Liferay DXP 7.0 Liferay Portal 6.2 EE Liferay Portal 6.1 EE Integrating NTLM with Liferay products should only be done with Internet Explorer for these affected versions due to security vulnerabilities. Microsoft has not made any updates to NTLM with the...

This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes warns the developers to update the hooks that are deployed. This is an...

Due to vulnerabilities in the Transport Layer Security v1.0, Liferay has disabled TLS 1.0 for inbound secure connections on all systems and services on January 11, 2019. We previously announced in November 2018 that Liferay will be disabling TLS 1.0 for inbound secure connections on all...

The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same Liferay versions on both servers when attempting to establish Remote Live...

Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing environment to match the production environment in a successful manner. Please...

Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it could cause confusion or missing reference issues for certain use cases....

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay Portal 6.1 EE GA2, the portal does not continue to constrain...

Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in Websphere, but in both ways it is very important that Websphere, along with any nodes in a cluster, is shut...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where users are able to deactivate the default Liferay Portal site, which...

Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in the portal including the account verification, default landing and...

This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning enabled (public or private). Create an empty page. (only on 6.2) Create a...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to a known issue when creating structured web content if the customer is using...

If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing issues connecting Liferay Sync to the upgraded Liferay Portal, you'll need...

This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include the source code. This option is available for Patching Tool v. 19 - v....

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article outlines a...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several PropertySettingJobFactory WARN messages are logged with a clustered Liferay: WARN...

Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it uses to mount third-party repositories is CMIS 1.0. This knowledge base article will show how to add...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article describes a...

This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error: redirect_uri_mismatch Summary: After the user has been authenticated with...

The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web Content Embed a link with a target of _blank For example:link2 Publish the...

This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430] in the generated java file:...

This article describes how to get a Social Office instance up and running for the Liferay Portal. Resolution Activation key In order to use Social Office EE, users will require an activation key. Users can check if they have one by going to liferay.com > Account > License > App. If there...

This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install, Start and Setup WSO2 Download the binary package here: WSO2 Identity Server. You will need to register...

This article documents a license validation error that takes place when the wrong activation key is deployed during clustering, and lists steps to resolve the issue or avoid it altogether.  Summary Deploying a developer activation key will not allow clustering between nodes.  Error...