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Upgrade to DXP 7.3 fails due to error about an already existing column
legacy Troubleshooting
Issue When running the DB Upgrade Tool, the upgrade fails due to an error regarding a duplicate or already existing defaultvirtualHost column. (See examples of the error below) Upgrading Oracle DB Caused by:...
What Is The Property Layout.url?
legacy
Issue What is this property and how it is invoked by Liferay? layout.url=${liferay:mainPath}/portal/layout?p_l_id=${liferay:plid}&p_v_l_s_g_id=${liferay:pvlsgid} Environment Liferay DXP 7.2 Resolution layout.url defines the...
Intermittent LDAP login failures due to LDAP response read time out
legacy Troubleshooting
Issue With large LDAP directories, user login can sometimes fail if the LDAP query takes longer than the configured read timeout (default value is 500ms)  WARN [http-bio-exec][LDAPAuth:176] Failed to bind to the LDAP...
How to resolve an IllegalArgumentException when attempting to update a Destination Worker's Core Size and Maximum Size
legacy Troubleshooting
Issue When attempting to update the Worker Core Size and Worker Maximum Size (for example, changing the liferay/background_task destination name to a core size of 5 and a max size of 10), though the update appears...
Delay when fetching data from headless-admin-user/v1.0/user-accounts for the first time after server restart
legacy How To
Issue When running a REST API call as below:...
Caching js_resolve_modules calls
legacy Troubleshooting
Issue The load time and the amount of data that is requested from the server by caching resolved_modules should be reduced. Environment Liferay 7.2 with DXP-8 Resolution A hotfix has been provided and below is the...
Local development Liferay bundle will stop working with IllegalStateException: Send redirect after commit
legacy Troubleshooting
Issue Portal developers running a local Liferay bundle with a developer Activation Key may suddenly be unable to use the server. The interface will redirect to /c/portal/license URL showing the License Server...
Unable to override lpkg files in hotfix
legacy Troubleshooting
Issue I attempted to override an lpkg file in a hotfix through these steps: Create a customized .jar file and place the file in /osgi/marketplace/override Clear osgi/state and restart Liferay See that Liferay is unable...
Violation of PRIMARY KEY constraint on startup after DB upgrade
legacy Troubleshooting
Issue After successfully upgrading your DB with the db-upgrade tool you might face a similar error to the following one on fresh startup:...
Is it possible to schedule LDAP imports for a specific time of day in Liferay DXP?
legacy How To
Issue In Liferay Portal 6.2, it was possible to create a cron trigger in the liferay-portlet.xml file to accomplish LDAP imports for a specific time of day without creating a customization. These types of scheduled...
Freemarker showing verbose exception
legacy Troubleshooting
Issue Freemarker is showing verbose exception on site, even though RETHROW is set. Environment Liferay DXP 7.2 Resolution The Journal Article error template can be configured with the following steps: Navigate to...
After upgrading a staged environment from 6.2 to DXP, the tag function does not work properly
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Is It Possible To Change Deployed War Location?
legacy How To
Issue The default location of the deployed war is ${liferay.home}/osgi/war folder. Is it possible to change the location?   Environment Liferay DXP 7.0+   Resolution You can use the following property to change the...
I Can Not Access Exploded War With DXP 7.0+
legacy
Issue With Liferay DXP, all the deployable wars move from {LIFERAY_HOME}/deploy into {LIFERAY_HOME}/osgi/war/ directory as a war file. But in Liferay 6.2 it used to be deployed as an exploded content into...
Warnings get thrown while attempting to upgrade Lock_ table
legacy Troubleshooting
Issue Several warnings get thrown, while the migration tool is trying to upgrade Lock_ table. WARN [main][UpgradeProcess:446] Attempting to upgrade table Lock_ by recreating the table due to: You have an...
dl.file.rank.enabled property in Liferay
legacy
Issue Details on disabling the "dl.file.rank.enabled" property with the below queries. 1) The usage of this property? 2) What would be the impact on the system if disable it? 3) Will there be any impact on the...
Upgrade from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1 fails
legacy Troubleshooting
Issue When running the DB upgrade process from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1, it fails due to Duplicate column name 'defaultVirtualHost':...
Customising soy files in ext plugins
legacy Troubleshooting
Issue 1) Create Ext-plugin by adding ext-files (SelectCategory.es.js and SelectCategory.soy). 2) Deploy through Gradle "deploy" Or place the jar to osgi/marketplace/override folder. 3) Deployed path should be:...
Unexpected URLs in Page Analytics
legacy Troubleshooting
Issue The URL pattern of different pages in the page analytics is changed i.e., starting with 'https:///' such as 'https:///login'. Environment Liferay 7.2 Resolution This is certainly an invalid URL because, even...
Change to portal-ext.properties files not being reflected in node
legacy Troubleshooting
Issue After making changes to different properties in the portal-ext.properties file, these changes are not being reflected in the environment when Liferay is being started up. Environment Liferay DXP 7.0 Resolution...
Disable Pragma: no-cache header
legacy Troubleshooting
Issue Liferay adding a "Pragma: no-cache" to the response header, and this is preventing the app server, or the client from caching the data. Environment Liferay DXP 7.2 Resolution Set the browser.cache.disabled...
How do I remove the Speedwell theme from Liferay DXP 7.3?
legacy Troubleshooting
This article is intentionally set as Internal Only Issue When not using Liferay Commerce in a DXP 7.3 environment, the Speedwell theme may remain as the default fall back theme when deploying a custom...
Why is .bc.googleusercontent shown when doing nslookup on Liferay Load Balancer IP?
legacy
Issue When running a nslookup command against the Load Balancer IP that can be seen at Network > Endpoints > Ingress endpoints, .bc.googleusercontent.com will be appended to the Load Balancer's IP: $ nslookup...
How to persist a Secret Environment Variable when deleting and redeploying a service
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue For business reasons, we have a custom service that we...
Cache Override
legacy How To
Issue This article describes how to override the cache in 7.0 taking into account two different aspects: EhCache settings and Replication settings. The first one implies creating a new module, while the second is...
Enable BundleStartStopLogger debug log traces
legacy How To
Issue How to enable BundleStartStopLogger debug log traces to see module lifecycle events during startup. Environment Liferay DXP 7.0+ Resolution Stop the server. If it doesn't exist create a folder named log4j...
Portlet Management in a clustered Liferay DXP using WebLogic
legacy How To
Issue How can I manage portlets in a clustered Liferay DXP environment using WebLogic?    Environment Liferay DXP 7.x WebLogic   Resolution Since Liferay DXP 7.x, you will have no access to any modules deployed within the...
How to manually remove / delete a portlet
legacy How To
Issue How can I completely delete a portlet so that I can redeploy an older version? When I uninstall a portlet from the App Manager, it's only Blacklisted and not uninstalled. How do I remove a custom module in...
Why does the liferay.cloud certificate appear when making curl/wget requests to the Load Balancer IP address?
legacy
Issue When running a curl or wget command against the Load Balancer IP that can be seen at Network > Endpoints > Ingress endpoints, the 'certificate common name' will resolve to liferay.cloud: $wget...
Deployment of Ext-plugin module
legacy Troubleshooting
Issue Below exceptions are occurring while deploying "Asset Publisher Web Module" ext-plugin...
Can I Manually Execute Quartz Schedulers From the UI?
legacy
Issue I would like to trigger Quartz Scheduler jobs manually from the UI in case they ever miss a scheduled job. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Liferay does not currently have a feature for...
SSL Exception with MySQL and JDK 11
legacy Troubleshooting
Issue After starting Liferay with MySQL and JDK11, and after waiting for some time, the following traces might occur: ** BEGIN NESTED EXCEPTION ** javax.net.ssl.SSLException MESSAGE: closing inbound before...
Change in "view in context" URL for document file entries
legacy
Issue Why does the Search Results Portlet display a different "view in context" URL for document file entries after upgrading to dxp-15? Environment DXP 7.2 with dxp-15+ Resolution Up until dxp-14, the URL format...
LPKG Index Validation takes too long and ends up in out of memory error
legacy Troubleshooting
Issue When we start our test server with -Xmx1024Mb after applying a new patch, the LPKG Index Validator is running too long and we are getting GC overhead exception, ending up in OutOfMemoryError: WARN [HikariPool-1...
After setting up Liferay DXP on a fresh application server via WAR file and dependencies, "java.lang.NullPointerException: entry" thrown on startup
legacy Troubleshooting
Issue I set up Liferay DXP on a fresh application server using the WAR file, dependencies and OSGi dependencies according to the Installing Liferay DXP on Tomcat guide, and the following errors are thrown on startup:...
"Unable to deploy LPKG file ..." errors after making environmental changes
legacy Troubleshooting
Issue When freshly downloading a bundle, starting it up with Hypersonic database, stopping it, configuring a different database in the portal-ext.properties file then starting the portal again there are...
The default Liferay DXP site's name cannot be localized/translated
legacy How To
Issue I am using the default Liferay DXP site, renamed it, but I do not see the language button or an option to add the site name in different languages. Environment Portal 6.2 DXP 7.0+ Resolution The default site's...
How to update our Tomcat server?
legacy How To
Issue We've found a security issue in our current Tomcat server version The issue has been fixed in the latest version of Tomcat Does Liferay provide a fix for the issue? If not, how can we upgrade our...
Disable Footer Section
legacy How To
Issue How to hide the footer section("Powered by Liferay" section)? Environment Liferay DXP 7.2 Resolution The below steps can be followed to disable the footer section: 1) Go to Site Builder > Pages. 2) Click on the...
Config file deployment with values in special Unicode characters are not visible properly in User Interface
legacy Troubleshooting
Issue When exporting some settings from Control Panel → System Settings, the resulting OSGi config file will be UTF-8 encoded. However, at the next startup, when reading that file, Liferay does not assume that it...