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Unable to create Liferay Module Project Fragment in LDS
legacy Troubleshooting
Issue When trying to create a Liferay Module Project Fragment it will ask to set valid Liferay portal runtime as follows: Please set a valid liferay portal runtime, you can initBundle or modify...
Importing LDAP settings through osgi/config files does not import password
legacy
Issue LDAP settings can be imported into the Liferay environment using osgi/config files These settings are imported into System Settings, and can then be configured for an individual instance in Instance Settings When...
Content from Private Pages is not shown in the search results
legacy Troubleshooting
Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...
Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?
legacy How To
Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...
Content-Security-Policy Header Integration
legacy
Issue How can a CSP (content security policy) HTTP header that enables only specific external resources to be loaded in the frontend be implemented? Environment Liferay DXP 7.2 Resolution CSP is not currently...
The Live site displays web content that has been changed on the Staging site
legacy Troubleshooting
Issue The modifications are visible in the live environment instead of just the staging environment after publishing the web content with changes. Reproduction Steps: Enable local live staging Create a Web Content...
could not resolve all artifacts for configuration 'classpath'
legacy Troubleshooting
Issue The error "could not resolve all artifacts for configuration 'classpath'" occurs during the time of Liferay workspace creation using LDS and not able to process further. Environment Liferay DXP 7.2, DXP 7.3 LDS...
Perform a date range query using Custom Filter Widgets over two fields of a structure
legacy How To
Issue We have a custom web content structure that has two ddm-date fields. We want to search and filter over a range of dates between those two fields using Custom Filter Widgets.   Environment Liferay DXP...
Define more than three thumbnail resolutions for Adaptive Media
legacy How To
Issue There are three thumbnail configurations that can defined for Adaptive Media in System Settings -> Adaptive Media -> System Images Resolutions. Each configuration is mapped to a value of the query...
Need to set expiry date of doument while uploading in Document and Media
legacy
Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and...
Publish/Save As Draft button in Product detail Page
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a minium site. 2. Go to Products. 3. Select any product. 4. Go to SKU's. 5. Click on the Publish/Save Button. 6. Open the Browser Console. Expected Behavior: It should publish/save...
Scheduled Discount automatically applied before schedule Date & Time
legacy Troubleshooting
Issue Steps to reproduce: 1.Create a speed-well test site. 2.Create vocabulary named "ipdc" and create one category named "World Cup" in it. 3.Now, create product named "FIFA" and select "World Cup" in ipdc category...
Navigation to site from 404 error page gives 404 error
legacy Troubleshooting
Issue Step to Reproduce: 1. Add the below properties in portal-ext.properties - layout.friendly.url.page.not.found=/html/portal/404-page.jsp javascript.single.page.application.enabled=false 2. Place the custom jsp in...
Products not displayed with Draft status
legacy Troubleshooting
Issue Products not displayed with Draft status under Commerce Product Screen Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed behavior is a known issue/bug. If the hotfix is required for this issue,...
HTTP Strict Transport Security (HSTS) Header Not Used
legacy How To
Issue The HSTS header cannot completely defend against man-in-the-middle attacks. However, it can be useful in defending against an attack in which an attacker establishes an encrypted connection to the application and...
Verbose Error Messages
legacy How To
Issue The name of the technologies used, such as Apache Coyote, Tomcat, etc. are visible. Environment Liferay DXP 7.2, DXP 7.3 Resolution  Each application is responsible for allowing its information to be displayed...
Category Selection for Product
legacy Troubleshooting
Issue Please find below steps to reproduce: 1. Create one vocabulary on a global site 2. Create 8 categories and add 2 subcategories to each category 3. Go to any product and click on select for that vocab. 4. Scroll...
Never Expire in Schedule section in Discount is not getting saved
legacy Troubleshooting
Issue Steps to reproduce: 1) Create discount. 2) Go to schedule section and uncheck Never Expire. 3) Click on Publish. Actual Behavior: It is still checked after publishing. Expected Behavior: It should remain uncheck...
Viewer Role is able to upload/edit the documents
legacy
Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...
Price Range facet is not working on Sell Price
legacy Troubleshooting
Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $...
Disable 'track' requests from Audience Targeting
legacy How To
Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay...
New field types that can be utilized in forms are needed
legacy How To
Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest...
Duplicate Tag Exception while Publishing a portlet on a migrated System
legacy Troubleshooting
Issue After having upgraded from 6.2 to DXP Cloud or Liferay DXP 7.0+ with staging enabled and tagged web content articles, trying to publish the articles to Live results in the following error: An unexpected error...
[CKEditor] Copy-pasting images in the editor does not work
legacy
Issue Using CKEditor, after pasting a copied image, the image does not appear. Environment DXP 7.2 Resolution This behavior is intended as the CKEditor plugin required for this functionality, Upload Image, is not a...
What is the difference between the 'View' and 'Access' permissions?
legacy
Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is...
Deleting old data from 'AUDIT_AUDITEVENT' table in 6.2
legacy How To
Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of...
Invalid checksum error when initializing Liferay bundle
legacy Troubleshooting
Issue After defining the liferay.workspace.bundle.url property in the gradle.properties file, running a Gradle Task to initialize the bundle fails with the following error: Execution failed for task ':verifyBundle'. >...
How to Redirect to OpenID Connect Page after clicking the "Sign In" Button
legacy How To
Issue The steps users take to login via OpenID Connect are very long. They have to: Click the "sign in" button on the home page The Sign-In Portlet comes up Click on "OpenID Connect" link Choose the OpenID...
On content pages with no widgets, 'AllPortletsReady' should be triggered
legacy How To
Issue If a fragment is created with javascript that uses the following JS: Liferay.on ('allPortletsReady', function() { console.log('Hello from allPortletsReady');}); , and the content page has a portlet, the...
Limitation in the number of fields in a Form when exporting to Excel (XLS)
legacy Troubleshooting
Issue When I want to export the entries for a very long form to Excel (xls) format, exporting fails with the below error in the log. ERROR [http-nio-8080-exec-97][PortletServlet:119]...
Known Vulnerabilities with Liferay AntiSamy
legacy Troubleshooting
The following issue may compromise the security of your Liferay Digital Experience Platform implementation.  Vulnerability Information The Liferay AntiSamy app depends on third party libraries that have known...
Asset publisher can't order web contents if the display language is different
legacy Troubleshooting
Issue We have web contents made from a custom structure with a particular default language We want to display them in the Asset Publisher sorted by one of the structure's fields, but the order is wrong if...
The size of the user_ table's firstName field should be increased
legacy Troubleshooting
Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...
Headless Delivery API - Filtering structured content
legacy How To
Issue Making use of our headless delivery API you can retrieve all your web contents but sometimes we might want to filter them according to different business requirements, like getting only those web contents...
Category filters are not working for search results
legacy Troubleshooting
Issue Steps to reproduce the issue: 1. Create a site using Minium Template. 2. Go to the catalog page of the site. 3. Select, Engine or any category from CATEGORY facet. Expected Result: Only 11 Products are...
Field data is disabled on text fields by default
legacy Troubleshooting
Issue IllegalArgumentException is occurred when trying to run vanilla instance with commerce and search functionality is not working properly in Catalog Page. Text fields are not optimised ERROR...
What permissions are needed to edit content pages?
legacy How To
Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic...
How to obtain the binary logs?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we access the database-related binary...
Form field values are not saved when translations are added
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element...
Discount with specific account is not applied
legacy Troubleshooting
Issue While assigning the discount to particular account, it is not getting applied Steps to reproduce 1. Create a Minium test site. 2. Create vocabulary named "ipdc" and create one category named "Gold...
Cache-Control header in static resources is missing when running Liferay from Developer Studio
legacy Troubleshooting
Issue Cache-Control header is not present in static resources when running the portal from Developer Studio and setting com.liferay.portal.servlet.filters.header.HeaderFilter=true property in...
Why a big .lar import, using SQL Server database makes the Liferay system unreachable?
legacy Troubleshooting
Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...
Module projects cannot be created outside a Liferay workspace
legacy
Issue Before, I was able to create a module project outside a Liferay workspace. However, now I see a warning that I need a Liferay workspace: Environment Liferay Developer Studio Resolution This is an intentional change...
Message Board Portlet can publish empty threads
legacy
Issue The Message Board portlet publishes before a post is completed. Using the Message Boards portlet:  When the 'Subject' field has focus, if the ENTER key is pressed, the thread is published before the 'Body'...
Permission for products by catalog
legacy How To
Issue In our use case we have several channels and catalogs and some groups of people managing specific channels and catalogs, so they cannot see channels they are not supposed to. We need to mark the user to only...
Nmap report several ports as open despite not being marked as external in LCP.json
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a port scan with https://nmap.online...
Unable to upload file bigger than 10MB with ClamAVSizeLimitException after enabling Antivirus
legacy Troubleshooting
Issue Unable to upload a file bigger than 10MB after enabling antivirus with the following error in the log 2021-07-19 08:35:43.476 ERROR [http-nio-8080-exec-9][PortletServlet:119] javax.portlet.PortletException:...
There is no pagination option for selecting the 21st place or higher range folder
legacy Troubleshooting
Issue There is no paging or search option found. As a result, it is unable to select a folder as the Root Folder if it is in the 21st or higher position. Steps to reproduce: Navigate to Global Site Go to document...
liferay-ui:asset-categories-selector shows an empty list
legacy How To
Issue Using liferay-ui:asset-categories-selector returns an empty list in DXP 7.3, this selector worked in versions prior to DXP 7.3. Environment Liferay DXP 7.3 Resolution liferay-ui:asset-categories-selector is...
Associated users with Business account managing same Commerce Order
legacy How To
Issue Is possible to get every associated user with a B2B account has their own Commerce Order open? Environment Commerce 2.1 Channel type B2B. No Minium Theme installed. Resolution You should add the Account...
Liferay Commerce, Products Widget: Pressing Browser 'Back' Button Loses Page Settings
legacy
Issue Using a browser's back button causes Commerce's Products Widget to lose both page placement and items per page configuration. Example Setup 1. From the Control Panel navigate to Commerce > Products 2. Change...
Liferay Commerce, Placed Orders Widget: Pressing Browser 'Back' Button Loses Page Settings
legacy
Issue Using a browser's back button causes Commerce's Placed Orders Widget to lose both page placement and items per page configuration. Example Setup 1. Complete 5 Commerce Orders 2. Go to the Placed Orders screen...
How Do the Search Suggestion Configurations Work?
legacy
Issue I am trying to configure a search Suggestion widget, and I would like to understand how the different configuration options function. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution There are three...
Updating the database users in Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have created users who can access the database...
Channels are not visible under Visibility tab for custom roles
legacy Troubleshooting
Issue Steps to reproduce 1. Create one product in minium site with specific catalog (i.e. Catalog "Sample"). 2. Set visibility of created product to speedwell channel . 3. Once the visibility is set, the channel...
Why Is My Search Suggestions Widget Only Showing Suggestions Part of the Time?
legacy Troubleshooting
Issue I enabled the Search Suggestions widget and now spelling suggestions are showing up for some searches, but not for other identical searches. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Check the...
Reindex button remains at 0%
legacy Troubleshooting
Issue You click in the "Reindex all search indexes" button but the progress bar is stuck in the 0% and the process is not executed Environment DXP 7.2 Resolution In some cases this is produced because a...
Liferay Adaptive Media Installation issues
legacy Troubleshooting
Issue When installing Adaptive Media 2.0.20 to Liferay DXP 7.0, it doesn't work, and the journal service override module described in the documentation doesn't work either.   Environment Liferay 7.0 DXP...
How to set up a Mail Server with DXP to receive email notifications?
legacy How To
Issue This article outlines how to set up a Mail Server and SMTP in Liferay DXP to receive emails. Environment Liferay DXP 7.3 Resolution Liferay DXP uses a mail server and SMTP to get email notifications. Liferay...
NTLM and NTLMv2 in Liferay Portal 6.2
legacy
Issue The question is whether Liferay Portal 6.2 supports NTLM and NTLMv2 Environment Liferay Portal 6.2 Resolution The library used in Liferay Portal 6.2 supports both NTLM and NTLMv2 There is a property that can...