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'Unresolved Requirement' error for a custom module post upgrading DXP 7.4 from U24 to U92
legacy Troubleshooting
Issue Receiving the 'Unresolved Requirement' error below for a custom module post upgrading DXP 7.4 from u24 to u92: ERROR [Framework Event Dispatcher: Equinox Container:...
Not able to get results for internal categories when fetching via APIs
legacy Troubleshooting
Issue Not getting similar results from Headless APIs when filtering content by internal categories. However, everything works fine with Public categories. The following are the steps: 1. Create an Asset...
URL scheme must be "http" or "https" for CORS request
legacy Troubleshooting
Issue CORS errors "Failed to fetch" when accessing headless APIs through the API Explorer. Environment Liferay DXP 7.4  Resolution CORS issues arise from mismatches between the origin of the API request and the...
Customize Liferay Startup Logo
legacy How To
Issue How to customize Liferay Startup Logo Customization Environment Liferay 7.3 Liferay 7.4 Resolution NOTE: The following resolution requires customization and should only be implemented at the discretion of...
Groovy Scripts not working on Partner Portal
legacy Troubleshooting
Issue While filling out the upgrade request form on Partner Portal, the groovy scripts 'ee_6_2-all.groovy' and 'PrintDatabaseInfo_DXP_Modified.groovy' are not working. Environment Liferay Portal 6.2...
JournalContentSearchLocalServiceUtil.getLayoutIds returns an empty list
legacy Troubleshooting
Issue When trying to retrieve the pages where a web content article is displayed using its articleId, an empty list is returned. After instantiating a web content in a Content Viewer, the following...
What 'type' parameter should I provide to the addUser() function when creating a User through API?
legacy
Issue I would like to create a user via UserLocalServiceUtil.addUser() One of the parameters required is 'int type'. What value should I provide to this type parameter? Environment DXP 7.4 Quarterly Releases...
URL redirection between sites in Liferay DXP 7.4
legacy Troubleshooting
Issue After migrating from Liferay DXP 7.3 to DXP 7.4, URL redirection rules defined in rewriteurl.xml (no longer supported in 7.4) and through .config files stopped working. Liferay’s built-in redirection...
Receiving resource not found error when creating commerce product through headless API
legacy Troubleshooting
Issue When creating a product using headless API. After creating it, the product status shows 'Approved'; however, when searching for the product or clicking the product to open it, that shows the resource not...
ERR_CONTENT_DECODING_FAILED
legacy Troubleshooting
Issue When the user is accessing their DMS application, sometimes they encounter the below error in the browser console: Error : Failed to load resource: net::ERR_CONTENT_DECODING_FAILED....
String ¿¿¿¿¿¿ is displayed in several Web Contents after upgrading
legacy Troubleshooting
Issue After upgrading, some Web Contents are displayed with the string ¿¿¿¿¿¿¿. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2, 2024.Q3 Resolution The string ¿¿¿¿¿¿ is codification of the...
Video loads multiple times on page refresh/ page navigation
legacy Troubleshooting
Issue When a video is added to the page and the page is refreshed, the video gets loaded multiple times which is ultimately impacting the performance of the page. Steps to reproduce: 1. Go to Documents and...
Client Extension Batch Not Inserting Object Entries
legacy Troubleshooting
Issue We have a batch client extension to deploy List Definitions and Object Definitions, and we tried to use the same batch CX to insert object entries for an object definition. However, the batch seems to ignore the...
ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198] Unable to uninstall org.eclipse.osgi
legacy Troubleshooting
Issue After restarting the server, the system shuts down and displays a 503 error. The following error appears in the logs: 2024-11-29 22:12:03.912 ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198]...
What is the use of XML files in logs folder?
legacy
Issue Users can find two sorts of files in the liferay-dxp/logs folder .log and .xml. What is the purpose of XML log files? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution XML log file...
'OutOfMemoryError' during PDF preview generation
legacy Troubleshooting
Issue  Application nodes frequently crash. The following error appears in the logs: ERROR [liferay/document_library_pdf_processor-1][PDFProcessorImpl:795] java.util.concurrent.ExecutionException:...
Glowroot Access for Non-Admin Users
legacy
Issue The user encountering an issue with accessing Glowroot using roles other than administrator. Here are the steps performed: 1. Started the server using the command: ./catalina.sh glowroot run 2. Navigated to...
Why is Javascript utilized more than HTML in Liferay, given that it has an influence on site performance?
legacy
Issue Why is the Javascript percentage high as compared to the HTML percentage in Liferay, which should be vice versa in any application if someone wants their sites to be crawled by Google? As per the GSC (Google...
The per-virtual instance portal properties file feature has been removed
legacy Troubleshooting
Issue The per-virtual instance portal properties file feature is deprecated. Files such as  portal-[companyId].properties will no longer be considered The JVM property -Dcompany-id-properties=true is also no longer...
Unable to disable Email Verification in the Control Panel Instance Settings
legacy Troubleshooting
Issue When attempting to uncheck the "Require strangers to verify their email address?" option under Instance Settings → User Authentication and clicking Save, the setting reverts to being checked.  Environment Quarterly...