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Suppressing an InvalidHost Warning
legacy Troubleshooting
Issue Is it possible to suppress InvalidHost warnings that are similar to the following: 2023-12-18 18:15:55.485 WARN  [https-jsse-nio-8443-exec-5][code_jsp:161] {code="500", msg="", uri=/} java.lang.RuntimeException: Invalid...
How can I tell if a portlet is being used?
legacy How To
Issue I would like to know if a portlet is being used or not in my Liferay instance Our Liferay instance has many virtual hosts, each virtual host has many sites, each site with many pages We cannot do the check manually...
What is the 'instance-id' field?
legacy
Issue What is the instace-id or instanceId field and what is it used for? Environment All Liferay versions Resolution It's a random alphanumeric value. Liferay uses this value to be able to identify the field...
Configure Custom 404 error Page on WebLogic Server
legacy How To
Issue How to redirect users to a Custom Page for Error Code 404 when Liferay DXP is deployed on the WebLogic Server? Environment Liferay DXP 7.4 Resolution Create a 404 Custom Error page (e.g mypage.html)...
JBoss Datasource Error Causing Production Outages
legacy Troubleshooting
Issue We had two production outages today and observed the following error: ERROR [liferay/search_writer/SYSTEM_ENGINE-7][ElasticsearchIndexWriter:143] java.lang.IllegalStateException: Future got interrupted Caused by:...
BatchUpdateException when upgrading to Liferay Quarterly Release with SQL Server
legacy Troubleshooting
Issue We have received a recent report where a BatchUpdateException was identified while upgrading from an earlier Liferay DXP 7.4 update to Liferay Quarterly Release while using SQL Server You may see an error such as the...
Cache is not alive (STATUS_SHUTDOWN) errors
legacy Troubleshooting
Issue I see Cache is not alive (STATUS_SHUTDOWN) errors in the logs of my clustered environment. I have modules that override com.liferay.portal.kernel.dao.orm.EntityCache.com.liferay.portal.model.impl.GroupImpl...
GraphQL multipart requests in DXP 7.4
legacy Troubleshooting
Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2:...
Resolving ORA-01450
legacy Troubleshooting
Issue When starting a Liferay instance connected to an Oracle Database, the following error is encountered and Liferay does not start : Caused by: com.liferay.portal.kernel.log.LogSanitizerException: Error : 1450, Positi...
We cannot see Global Widget Templates when logged in as Site Administrator
legacy Troubleshooting
Issue We are Site administrators and when trying to configure some components, as Language Selector, we cannot select some default widget templates that belongs to the module. Environment Liferay DXP 7.4...
JSESSIONID hardcoded in Liferay codebase
legacy
Issue With the below piece of code in the Tomcat web.xml file(Tomcat/webapps/ROOT/WEB-INF/web.xml). <session-config>     <cookie-config>         <name>LR_JSESSIONID</name>     </cookie-config> </session-config> We...
Cannot insert the value NULL into column 'classNameId'
legacy Troubleshooting
Issue During an upgrade process, you might encounter an issue where the following error occurs: ERROR [main][BatchingBatch:134] HHH000315: Exception executing batch [java.sql.BatchUpdateException: Cannot insert the...
Client-Extension gets created with an empty folder using Blade CLI
legacy Troubleshooting
Issue I would like to create new Client-Extension modules using Blade CLI When I create a new workspace and run the command blade create client-extensions, I get the message "Successfully created project...
How to retrieve the Structured Content expiration date using Headless Delivery Api Rest Application
legacy
Issue I want to retrieve the Structured Content expiration date using Headless Delivery Api REST application. Environment Liferay DXP 7.4 Liferay DXP 2023.Q3 Resolution Unfortunately, the expiration date is...
Second java process running on Liferay server
legacy
Issue On our production Liferay server we just saw a second java process running with these arguments: java -cp...
Web Content Templates error: ORA-00932, during sorting them
legacy Troubleshooting
Issue Experiencing a misbehavior after trying to sort the Web Content Templates: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null ERROR [http-nio-8080-exec-7][SqlExceptionHelper:142] ORA-00932:...
Does the Admin user have to be active to upgrade Liferay?
legacy
Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...
How to trigger test emails from Liferay?
legacy How To
Issue We have configured our SMTP in Liferay. We would like to test if emails are sent and received. How can we trigger a test email from Liferay?   Environment Liferay DXP 7.4   Resolution You can use the attached...
NullPointerException - liferay/monitoring
legacy Troubleshooting
Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring,...
How to check jar versions of certain marketplace apps
legacy How To
Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...