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Update Manager gives plugin update reminders for up to date plugins
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...
Connection to Analytics Cloud fails due to error unable to find valid certification path to requested target
legacy Troubleshooting
Issue Analytics Cloud is not getting configured when using an access token. The following error appears in the logs: ERROR [default task-26][ExceptionMapper:79] unable to find valid certification path to requested...
Search navigation not showing the correct pagination or displaying the last couple of Web Content documents
legacy Troubleshooting
Issue When using the search navigation, we've discovered that not all of the web contents are displayed. The pagination is also not reflecting the correct amount of web content documents. Steps to reproduce: 1. Start...
Changing locale using the Language selector in a private page redirects to a 404 error page
legacy Troubleshooting
Issue I have an issue with the use of the language selector in a private page. When I try to change the locale using the language selector, I get redirected to a 404 error page. Reproduction Steps: Start 2024.q1.17....
Builds being deployed to the Liferay Cloud console fail with the following error: Unknown arguments: use-external-git, useExternalGit
legacy Troubleshooting
Issue Any builds being deployed to the Liferay Cloud console fail with the error: Unknown arguments: use-external-git, useExternalGit Environment PaaS Quarterly Release Resolution There is an incompatibility with CLI...
NoClassDefFoundError: org/apache/commons/compress/archivers/zip/ZipArchiveInputStream
legacy Troubleshooting
Issue We are putting up commons-io on osgi/module folder so it will be readily available to all modules, on our previous version of Liferay (DXP 2024 Q1.7), the commons-io worked, however now we are updating to the latest...
Liferay service restarts frequently
legacy Troubleshooting
Issue Since we allowed access to some users to contribute content, we are getting many issues with Liferay service restarts. While we are working with the platform, following error message is shown without any...
GMT Unexpectedly Appears in Time Zone Dropdown
legacy Troubleshooting
Issue I'm trying to customize the default list of time zones in Liferay DXP by setting the time.zones property in the portal-ext.properties file. I didn't include GMTin the configuration, but it is still showing...
Documents and Images Missing After Restoring Backup to PaaS
legacy How To
Issue After restoring a database and document library backup to a Liferay Cloud PaaS environment, the documents and images are missing. Environment Liferay DXP. Liferay Cloud PaaS Google Cloud Storage...
Permissions error when restoring backup
legacy Troubleshooting
Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...
Path error for mariadb.jar
legacy
Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...
Sites' default locale is not among available locales
legacy
Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites.  Example inconsistencies...
How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...
How can I implement the Google Site Verification meta tag in Liferay?
legacy Troubleshooting
Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...
Warning in logs: "No theme found for specified theme id" after uninstalling a theme
legacy Troubleshooting
Issue After migrating, the following warning appears in the logs: 2025-05-19 08:51:53,593 WARN [ajp-nio-10.10.13.111-8009-exec-83][ThemeLocalServiceImpl:220] No theme found for specified theme id...
Error in Logs When Accessing "OAuth 2 Administration" in Control Panel
legacy Troubleshooting
Issue When clicking on the "OAuth 2 Administration" option in the Control Panel, the following error is logged, and the UI displays an unresolved Velocity variable (${processor.processMax()}): Unable to execute...
How can you ensure that users from User Groups are properly imported when using LDAP Active Directory with Liferay?
legacy Troubleshooting
Issue Ensuring that User-Groups users are properly imported when using LDAP Active Directory with Liferay. Environment Liferay DXP 7.4 Resolution To ensure proper user imports and updates, the User Group...
Error Creating Web Content with Nested Fields via Headless API: 'Value Should Not Be Set for Transient Field'
legacy Troubleshooting
Issue When attempting to create web content that includes nested fields using the Headless API, the user encounters a 400 Bad Request error. The response message states: "Value should not be set for transient field...
How to Enable Audio for CAPTCHA
legacy How To
Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...
Unable to use /-/ for redirection rules.
legacy How To
Issue When I use 2024.q3.13 I'm unable to use /-/ for redirection. I receive an error. Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 QR 2024.Q3.13 Go to Configuration -> Redirection and add a new...