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Implementing strict rules for virtual hosts and friendly URLs
legacy Troubleshooting
Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...
Email Address Validation for Forgot Password
Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to...
Sorting Structures by Name in Liferay DXP
Troubleshooting How To
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
"Inconsistent patch level detected" error occured in the logs
Troubleshooting
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...
Migration Guidelines from Cloud Stack Version 4.x to 5.x
legacy How To
Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...
ClayDatePicker making everything inaccessible
legacy Troubleshooting
Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element.  Steps to reproduce: Click on Date Picker Field  Click on year dropdown within the Date Picker Without...
Sending Individual Emails for Workflow Notifications
How To
Background In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. Objective The goal is to send individual emails to each of the...
Structures showing as 'Not Translated' after upgrading to 7.4+
legacy Troubleshooting
Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...
Hotfix created for 2025.Q1.X won't install
legacy Troubleshooting
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...
Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2
Troubleshooting
Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear....
Login URL Parameters Reported as Security Threat
legacy Troubleshooting
Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...
Default Language not being applied to not translated content
legacy Troubleshooting
Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...
How can I use environment variables to get the URL of other CX micro-services?
legacy How To
Issue Currently we can access the dynamic urls for DXP using the following variables. "LIFERAY_ROUTES_CLIENT_EXTENSION": "/etc/liferay/lxc/ext-init-metadata", "LIFERAY_ROUTES_DXP": "/etc/liferay/lxc/dxp-metadata" Is...
"Copy Page" button doesn't copy the page contents properly
legacy Troubleshooting
Issue We have observed that the "Copy Page" button in the kebab menu of the pages search result screen does not work as expected. The content of the source and destination pages are changed during the copy process. ...
Can I add internal vocabularies through the Site Initializer?
legacy
Issue We use the site initializer to create sites and we want to use internal vocabularies to categorize content. Environment DXP 7.4 Resolution This is not available out of the box in 7.4, but this feature has...
User profile is visible when accessing the /web/test
legacy Troubleshooting
Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4...
How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2
legacy How To
Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...
How to approach creating a MessageListener to verify a Publish while using Publications?
legacy How To
Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...
Content created within Publication is searchable using the search results widget but not via Blueprint
legacy Troubleshooting
Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. Click on the "+" button and add 2 new publications as Dev 1 and Dev 2. Create web content for each...
Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder
legacy Troubleshooting
Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...