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How to interpretate order in event actions like logout.events.post
legacy How To
Issue Imposing an order to event actions that can be defined either in portal-ext.properties or as an OSGi component (using key property) is somehow tricky. Environment Configuring an event action that needs to...
Unable to add 'related products' via headless API
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using a 'minium site template'. 3. Invoke the below API using CURL: curl --location --request PATCH...
Can't change user's password: Passwords may not be changed under the current password policy.
legacy Troubleshooting
Issue As an administrator, when trying to change a user's password the message "Error: Passwords may not be changed under the current password policy" is shown. Under certain circumstances the message...
Non service builder generated services are not retrieved by ServiceLocator in freemarker template
legacy Troubleshooting
Issue By default, is not allowed to retrieve non-service builder generated services by ServiceLocator in freemarker template, getting this error: 2022-08-25 08:30:38.427 WARN [http-nio-8080-exec-10][ServiceLocator:42]...
The first FreeMarker Engine entry in the list cannot be removed by a user interface control
legacy Troubleshooting
Issue FreeMarker Engine interface has 2 variables: 'Restricted classes' and 'Restricted variables'. Open user interface: Control Panel > System Settings> Template Engines > FreeMarker Engine (in DXP 7.4). There is...
"No primary key column found for XXXXX" on upgrade process
legacy Troubleshooting
Issue During the upgrade process you could see this errors in your upgrade logs: 2021-09-30 14:25:57.235 INFO [main][UpgradeProcess:115] Failed upgrade process com.liferay.portal.upgrade.PortalUpgradeProcess in 8114...
How can jQuery be enabled by default without using the Control Panel?
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: How can jQuery be enabled by default without using the Control Panel?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 67486, title:...
For Oracle Database users, ORA-01795 appears while reindexing
legacy Troubleshooting
Issue For Oracle Database users, an error indicating ORA-01795 appears while reindexing ORA-01795: maximum number of expressions in a list is 1000 Environment Liferay DXP 7.3 Resolution Please try to adjust the...
Compile Error when removing build.gradle changes needed for com.liferay.portal.dao.orm.custom.sql. in 7.1 and beyond
legacy How To
Issue When addressing build.gradle changes needed for com.liferay.portal.dao.orm.custom.sql by removing the version number, and a compile error is returned. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
We can't get the catalina home path in tomcat in DXP 7.4
legacy Troubleshooting
Issue After migrating to DXP 7.4, we are unable to get catalina home path by using the variable ${catalina.base} or ${catalina.home} This was working in DXP 7.3 and below Environment Liferay DXP 7.4...
Deploy Liferay DXP 7.3 as a Windows Service in a Liferay Bundle
legacy How To
Issue How to deploy a Liferay DXP 7.3 bundle as a Windows Service Environment Windows OS Resolution  Download from Apache Tomcat windows binaries. Copy the missing files from the bin folder in the downloaded...
Startup problems and slowness after installing an Antivirus on the Liferay host machine
legacy Troubleshooting
Issue After installing an Antivirus on the Liferay host machine, we have detected startup problems and slowness using the Liferay product Environment Liferay DXP 7.0-7.4 Resolution Official support policy for antivirus...
Database password needs to be changed
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
ClassNotFoundException when using DynamicQueryFactoryUtil.forClass
legacy Troubleshooting
Issue When trying to using Dynamic Queries there can be ClassNotFoundException errors if the DynamicQuery is obtained using the method DynamicQueryFactoryUtil.forClass. Environment Liferay DXP 7.0+ Resolution To...
Conflict loading libraries from the global classpath(tomcat-/lib/ext/)
legacy Troubleshooting
Issue Loading the libraries from the global classpath is conflicting with one of the Liferay's internal module Caused by: java.lang.ClassNotFoundException: org.apache.commons.compress.archivers.zip.ZipFile...
Specifications API is not supporting Upsert operations
legacy Troubleshooting
Issue Users are unable to add translations for title/labels in Specification API. Steps to reproduce: 1. POST a specification by using the Specification API endpoint...
Unable to add Products with Specifications via headless API
legacy Troubleshooting
Issue When a product is created with specifications, the 200 response code is received. But, on UI product is not visible. Steps to reproduce: 1. Create a product by using the POST /v1.0/products (Request is...
Unable to add Products with Tags via headless API
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a product using POST /v1.0/products (Request is attached). 2. Execute the request and check the response. 3. Tags are showing blank and on Product UI, tags are not generated....
Adding all locales is exceeding the maximum characters
legacy Troubleshooting
Issue The below error is observed when Liferay DXP 7.4 is started with this property...
Using $dateTool.toDate in a Velocity template does not return any date
legacy Troubleshooting
Issue In a Velocity template, trying to get a date using dateTool.toDate does not work as expected when using a locale different from default one. As an example, if under those conditions we have a Velocity...