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How to enable ModSecurity and Check if it's Working (Liferay PaaS)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test whether it is working or not. Environment   Liferay DXP 7.4 Resolution Follow the...
Price Range Facet is not working with account price
Issue The Price Range Facet widget filters results based on a product's lowest price. However, the users have created the base price and price list separately for their products, so that their guest users can only view the basic price and specific accounts should see price list values...
Getting blank pages after 10k entries in Account Listing
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI despite having over 10k accounts in our environment Environment Liferay DXP...
Troubleshooting Unexpected Open Ports in Liferay PaaS
Issue When performing a network scan on a Liferay PaaS environment, ports 80, 443, and others appear to be in open state. Will this allow HTTP requests to be successful? Environment Liferay PaaS Resolution This behavior is expected and does not represent a security threat. Liferay PaaS...
You cannot apply the selected structure restictions for this folder. At least one web content references another structure.
Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another structure. Environment Liferay 7.4 Resolution Below workaround that could...
Unable to use CNAME records when setting up domain for Liferay SaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When going Live on Liferay SaaS, one of the steps that is required is to create a CNAME record for the domain associated with the...
Obfuscating property values and rendering them as asterisks(*****) in the Control Panel.
Issue Certain property values need to be hidden in the Control Panel.  Environment DXP 7.4 Resolution To obfuscate the value of a portal property and have it appear as a string of asterisks (****) in the Control Panel, you have to include the name of that portal property in the...
Minification of CSS and JavaScript resource
Issue Unable to minimize the CSS and Javascript using the  minifier.enable  portal property. Environment Liferay DXP 7.4 Resolution The minifier.enabled=false portal property is by default set to false. When setting it to true, it will minify at the runtime. Now, in Liferay DXP 7.4, this...
Retrieve file from a closed Help Center ticket
Issue Is it possible to retrieve a file from a Help Center ticket that has been marked as closed? Environment DXP 7.0+ Resolution After moving a ticket to a solved status, all the files shared on it are only available for a limited time, more specifically 28 days. If the ticket does not...
Avoiding 'q param' and caching of Favicon in the browser
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new Favicon gets requested each time by generating the new values of the q param which...
Unable to publish web content with button tag
Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn" onclick="window.location.href='https://abc/page';">Join&nbsp;Us&nbsp;Today&nbsp;<i class="bi bi-arrow-right"...
After upgrading, these ComboServlet errors are shown: 'Skip /o/js/resolved-module/... because its content type is not CSS or JavaScript'
Issue Errors like the following appear in the server's log file after an upgrade: ERROR [ComboServlet:389] Skip /o/js/resolved-module/frontend-js-tabs-support-web@2.0.12/TabsProvider.js because its content type is not CSS or JavaScript ERROR [ComboServlet:389] Skip...
The editor is able to translate the non localizable value in Web Content
Issue We've spotted a new translation-related bug, please follow the steps to reproduce it: 1. Go to Content & Data -> Web Content and switch to the Structures tab. 2. Click on the context menu in the top-right corner of the page and select Import Structure. 3. Set the name to Structure...
Why doesn't queued publication show status correctly?
Issue Queued publication does not show status correctly. Environment Liferay DXP 7.4 Resolution 1.) Create a publication. 2.) Add any change. 3.) Add a breakpoint to the thread to CTPublisher. 4.) Publish and leave the publish running. 5.) Create a new publication. 6.) Add a change. 7.)...
Placeholder text visible for empty mapped web content
Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values for the optional fields. Environment DXP 2023.Q4 Resolution Request a...
Customize the OOTB portlets on the Liferay SaaS platform
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to customize OOTB JSP in Liferay SaaS platform? Environment Liferay DXP 7.1 Liferay DXP 7.2...
Unable to edit permissions for Guest in a Web Content
Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel > Roles. In the Regular Roles tab, select Guest > Define Permissions....
'Error : The friendly URL has too many slashes' is observed in friendly URL of child site
Issue The parent site has a friendly URL say "/abc1" and a child site of it with a friendly URL "/def1". As per the requirement if the user accesses any of the pages of the child site, then the URL should be built like www.xyz.com/abc1/def1/home. However, when this approach is tried in...
Who added user ddm_form_default_user_screen_name in Liferay?
Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an internal user automatically created by Liferay. When there is a page that...
Hide image formats to be returned in search result
Issue When users search for a specific keyword (let's say fav) using the Liferay search bar portlet, the search result shows each and every content with the keyword fav that are Web Content, Images, users, etc. The expectation is to hide image formats such as (png, gif, jpg, jpeg) to be...

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