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When users try to open a dropdown at the bottom of the page, it expands completely at the bottom.
legacy Troubleshooting
Issue When a form with a 'Select from List' drop down near the bottom of the page is opened after installing dxp-20, the list opens down instead of up, which was also the prior behavior in dxp-16. Steps to...
Users can't be assigned to sites
legacy Troubleshooting
Issue java.lang.IllegalArgumentException is occured when trying to add a user to a site. Steps to reproduce: 1. Add below property in portal-ext.properties file.   users.search.with.index=false 2. Start the...
"Unable to get product info for: dxp-7.3-sp2" error
legacy Troubleshooting
Issue The liferay.workspace.product=dxp-7.3-sp2 setting in Liferay Workspace's gradle.properties file suddenly started to throw an error like: A problem occurred configuring root project '...'. > Unable to...
When I try to create a new page and use the page name of a previously deleted page I receive the error: DuplicateFriendlyURLEntryException - DXP 7.3
Troubleshooting
Issue When I create a new page and name it by using a previously deleted page's name, I receive the following error like this one: ERROR [ajp-nio-0.0.0.0-8009-exec-7][PortletServlet:119] javax.portlet.PortletException:...
LAR Import doesn't maintain references for Content Display Widget
legacy Troubleshooting
Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic...
Alloy Editor Image-Dialog with double-click went missing
legacy How To
Issue In DXP 7.2 before FixPack 10 it was possible to open the image properties dialog with double-click in the web content editor. Environment DXP 7.2 FP 10+ Resolution This is an intended change, see LPS-127058...
Cookie login failure (Cookie invalid or empty) in mobile SDK applications with SAML activated
legacy Troubleshooting
Issue After activating SAML in their portal, an application developed using Mobile SDK fails to log in with the following error (Could not login ... Cookie invalid or empty): 2021-05-27 11:00:18.818...
When I change the page name and its friendly URL, the new page can still be accessed when using the old page URL - DXP 7.3
How To
Issue I have a page with a friendly URL. I changed the page name and friendly URL. However, when I try to access the page with the new name using the old page friendly URL, I get redirected to the new page instead of...
External editor fails to open with Office 365
legacy Troubleshooting
Issue When using Firefox and trying to click the menu option "Edit with Office 365" in DXP 7.2, the external editor may fail to open.  Environment DXP 7.2 Resolution The reason for this behavior is due to a pop-up blocker...
Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media
legacy Troubleshooting
Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...
Impersonation Security concerns
legacy
Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used?...
Azure Blob Storage
legacy How To
Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...
How to resolve users being unable to log out after configuring a Token-Based SSO
legacy Troubleshooting
Issue After configuring and enabling a Token Based SSO in our 7.2 environment (upgraded from 7.0), users are now unable to log out, and they are instead redirected to the home page (still logged in). In our 7.0...
Import tags using .csv files
legacy
Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay...
Wrong Romanian ("ro") translation in Language_ro.properties
legacy Troubleshooting
Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties.  Actual behavior: romanian=Romanana country.romania=Romanana...
Countries in Shipping address are displayed in English regardless the selected user language
legacy Troubleshooting
Issue Steps to reproduce: Log in and go to My Account > Account setting Change the language to something other than English (e.g. Hungarian or German) Create a Minium site and navigate to catalog Add a few items to the...
Guest User cannot access the display page template after publish to live web content that has been edited
legacy Troubleshooting
Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure...
Custom Field values are not saving in SKUs
legacy Troubleshooting
Issue When we are giving any values in the custom field, it is not saving the values in SKU even after publishing. Steps to reproduce 1. Go to control panel menu > select Custom Fields under Configuration. 2. In...
How to get admin's name off of the form and replaced with desired text?
legacy Troubleshooting
Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in...
I cannot export Liferay Portal users
legacy Troubleshooting
Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default...
CVE-2021-27568 json-smart v2 through v2.4
legacy Troubleshooting
Issue Steps to Reproduce: The json-smart.jar's can be found here:...
Price Range Filter not working on Sell Price
legacy Troubleshooting
Issue Follow the below steps to generate an issue 1) Take Liferay DXP 7.3 GA1. 2) Login with a valid credential 3) Create new minium site template 4) Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base...
How to import commerce product?
legacy How To
Issue Is there any feature where we can import Liferay Commerce Products? Environment Liferay DXP 7.3 Commerce 3.0 Resolution There is no out-of-the-box feature available to import the products in bulk. However, the...
Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1
legacy Troubleshooting
Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling  The below error will be printed upon deployment: INFO...
Getting informed about scheduled maintenances
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to get informed about scheduled maintenances. If...
How can I share the same navigation menu(s) with child sites?
legacy
Issue We have multiple sites, each of them has its own navigation for navigating between the other sites. If we want to make any changes, we need to update them manually. Is it possible to share the navigation items by...
Cancel button for a running Staging publication disappeared
legacy
Issue When a Staging publication is processed, the Cancel button for a running publication in the Actions option () does not appear, and the currently in progress publication can't be cancelled.   Environment...
Full support for Unicode in a Liferay PaaS database
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as...
How to resolve a "Failed to define class from Service Module Loader" error
legacy Troubleshooting
Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...
Performance issues with working in the Miller columns with a large page tree
legacy
Issue In environments with a large page structure having many sub-pages, portal administrators may notice slowness and lagging while browsing the tree. Environment Liferay DXP 7.1+ Resolution This is currently a...
Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower
legacy Troubleshooting
Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...
HTTP 400 response code shows sensitive data
legacy Troubleshooting
Issue Sensitive system information may be seen in HTTP 400 - Bad Response status Environment DXP 7.0   DXP 7.1   DXP 7.2 Resolution The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code...
How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold
legacy Troubleshooting
Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to...
Whitelisting Liferay Cloud IP in a private/internal system
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes it is necessary to connect the Liferay DXP...
Analytics Cloud Connector NullPointerException
legacy Troubleshooting
Issue An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the...
The "Private Pages" menu can not be removed even after removing all private pages
legacy Troubleshooting
Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...
Understanding Liferay DXP's compatibility with Elasticsearch
legacy
Introduction Last updated: May 28, 2025. The Search Product Team often receives questions about Liferay DXP's compatibility with Elasticsearch. This seemingly simple question belies surprising complexity: it depends...
How to search using JournalArticleLocalServiceUtil and sort by title?
legacy Troubleshooting
Issue When using the JournalArticleLocalServiceUtil class to search for web contents, we are facing the following issues It is not possible to sort by title, since its localization is being stored in the table...
[CKEditor] Adding alt-text to images
legacy How To
Issue In order to comply with WCAG accessibility guidelines, we would like to add alt-text to the images that are uploaded in the Documents & Media gallery. How can we do that? Environment DXP 7.0+ Resolution If you...
How to prevent user enumeration attacks through the Forgot Password functionality
legacy How To
Issue Insecure default configuration may allow remote attackers to enumerate users' email addresses via the forgot password functionality. This can be a risk in the case of public-facing deployments. Environment...