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Backup fails with Error: Retry total time limit exceeded
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...
Not getting Snippet field in the Document object which is required for Search Summary purpose
legacy Troubleshooting
Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a...
The product name is not displayed
legacy Troubleshooting
Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by...
Sorting products by name working only for default locale
legacy
Issue  The products will be in the wrong order when users use any other language than the default language Environment Liferay DXP 7.4 Commerce 4.0 Resolution Currently sorting products by name works only with the...
Cancel button is not working in page fragments
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Content and data > Page Fragments > Click on 'Cancel' button. Expected Result: When click on the cancel button,...
Can we remove the company name from the browser title?
legacy
Issue When we open a page, the browser tab displays the "Page Name - Site Name - Portal Name" Can we somehow remove the Portal Name part from it? Environment Liferay DXP 7.0+ Resolution This is currently...
Can Analytics Cloud track Document Events in a Collections Fragment?
legacy
Issue Is it possible for Analytics Cloud to track Document Downloads and Previews from a collection of documents displayed via the Collection Display Fragment? Environment Analytics Cloud Resolution There is no current out of...
Is it possible to use the same CDN using in the Liferay PaaS instance and on the on-premises instance?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to connect the same CDN using in the...
Configuring Liferay Cloud with Azure Git Repositories
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue GitHub, GitLab, and Bitbucket are not ideal Git repo...
Implementing an Item Selector
legacy Troubleshooting
Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens...
Admin user can't access anything
legacy Troubleshooting
Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin...
How can we control which web content appears in the search results?
legacy
Issue We have loads of web contents that we want to hide from the search results Can we do it somehow in a bulk edit, or assign a category to them so we would only need to change the category's...
PDF previews in the Item Selector
legacy
Issue The Item Selector Preview window currently only shows previews for videos and images. Instead of the empty image icon, it would be great to see previews for PDF files. Environment Liferay DXP [all versions]...
Is it Liferay vulnerable to the Log4j Vulnerability CVE-2019-17571?
legacy
Issue After search in the following folder:/tomcat/webapps/ROOT/WEB-INF/lib/log4j-extras.jar is notice that the log4 is available as part of product, so the Liferay is it vulnerable to this lib? Environment All...
Many-to-Many relation with Commerce Product
legacy Troubleshooting
Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP...
When using Firefox 119.0 I cannot write in editable fields
legacy Troubleshooting
Issue Unable to edit or fill web contents, I can't edit fields in the forms, The keyboard doesn't appear when creating or editing an event in the calendar. Environment DXP 7.0, DXP 7.1, DXP 7.2 and DXP 7.3 DXP...
How to see orders created by different members?
legacy
Issue Require a feature to filter orders created by a given user since this is not possible with Liferay commerce nor from the UI nor using the Headless API (userId is not even part of the Order openapi schema)....
Geolocation for commerce products
legacy
Issue Require a feature that allows the buyer to search by proximity, city, country, or continent. Environment Liferay DXP [all versions] Commerce  Resolution This requirement is considered a feature request and is...
Unable to control visibility for Account Roles
legacy Troubleshooting
Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this:...
Amazon pay integration in Liferay Commerce
legacy
Issue Is there any feasibility of integrating https://pay.amazon.com as a new payment method in Liferay Commerce? Environment Liferay DXP 7.4  Commerce  Resolution This requirement is considered a feature request...