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Intermittent Digit Loss in Liferay Form Confirmation Field
legacy Troubleshooting
Issue I'm experiencing an issue where digits are unexpectedly removed when quickly typing numbers into a confirmation field within a Liferay Form. Steps to Reproduce: Create a new Liferay Form. Add a numeric field...
Erratic behavior when using pagination in Documents and Media
legacy Troubleshooting
Issue When listing documents in Documents and Media section, some files are missing or duplicated when using pagination. The same can happen in other sections as well, such as Web Content. Environment DXP 7.3 DXP 7.4...
How do I renew expired SAML certificate?
legacy
Issue We just noticed while browsing through the admin settings that apparently our SAML certificate expired four months ago, but our SSO and login works with no issue. We use Azure AD (Entra) for the Identity Provider...
"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping
legacy Troubleshooting
Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...
Multiple unsatisfied references when installing a hotfix in 2024.Q4.5 or 2024.Q4.6
legacy Troubleshooting
Issue After installing a hotfix in 2024.Q4.5/6, multiple unsatisfied references appear. It may appear in the start up logs or when running ds:unsatfisfied from the Gogo Shel: 2025-04-21 14:50:53.948 WARN...
ClassCastException during upgrade when setting maximum file size using config file
legacy Troubleshooting
Issue During the upgrade process from Liferay DXP 7.2 to 2025.Q1, a ClassCastException occurs when setting the maximum file size using the OSGi configuration file...
Documents and Media files are not loading after setting up a 2nd cluster node
legacy Troubleshooting
Issue Documents and Media files are not loading after setting up a 2nd cluster node. This does not affect the 1st node, and only occurs on node 2.  Environment Quarterly Release DXP 7.4 DXP 7.3 Resolution Since the...
Backend Functionalities and SVG Icons Fail When Using a CDN
legacy Troubleshooting
Issue After setting up a CDN for static resources, some backend functionalities, such as buttons and dynamic functionalities, stop working.  Browser console displays CORS errors when trying to access...