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All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured
legacy Troubleshooting
Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce:  Start the server and login as an administrator. Open Application Menu from top right...
If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?
legacy How To
Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...
"Learn how to tailor categories to your needs." linked documentation appears in bundle
legacy
Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...
'Backup "undefined" not found' when trying to restore a db dump in another environment
legacy Troubleshooting
Issue I have performed a backup in one env (for example, DEV), and I want to restore it in another env (for example, PRD). When I try to do that, the result is not successful. In the logs, this error is shown: [ERROR]...
How to programmatically add a form entry with API?
legacy How To
Issue I am currently working with a Liferay form. I am attempting to submit a new record to this form using the /ddm.ddmforminstancerecord/add-form-instance-record API via JSON Web Services (JSONWS). This API requires a...
Error appears in Liferay logs when "Members" Widget is added to a blank site
legacy Troubleshooting
Issue When adding a "Members" widget to a new page, on a blank site, the following error appears in the Liferay logs: ERROR [http-nio-8080-exec-6][ComboServlet:412] Skip...
Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?
legacy
Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The...
com.liferay.portal.kernel.exception.LocaleException occurs during upgrade
legacy Troubleshooting
Issue I am receiving the following locale exception error when upgrading my database:  ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...