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Issue We received this error:  Error 403 - App not assigned - Sorry, you can't access Support because you are not assigned this app in Okta. If you are wondering why is this happening, please contact your administrator. Environment Liferay DXP Resolution Please contact the support and we...

Issue User has created a site template, but are unable to view the 'Segments' section under 'People' in the Product's menu. Environment Liferay DXP 7.4 Resolution Liferay provides site templates for designing structures and content that can be used during site creation. Each template...

Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the DXP UI. Environment Liferay DXP 7.4 Update 54 Resolution The observed...

Issue After replying to the comments on the 'page comments' portlet, it is showing the following javascript errors in the console: Error] TypeError: window['_com_liferay_comment_page_comments_web_portlet_PageCommentsPortlet_qwvc_0ReplyOnChange'] is not a function. (In...

Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the following property in the portal-ext.properties file:...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue 1. What will be the behavior of the Liferay Infrastructure on Liferay PaaS when a Headless API is called via 'Postman' or any other...

Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is {"errorCode":"AUTHORIZATION_INVALID_TOKEN","message":"The access token provided is...

Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the existing customers are not seeing this issue while working with 10k concurrent...