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Hidden fields have their values saved with the Form entry
legacy Troubleshooting
Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment...
Error when a file in Sharepoint repository contains special character in title
legacy Troubleshooting
Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...
'Portlet is temporarily unavailable' error for Sharepoint Connection
legacy Troubleshooting
Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...
Native authentication in existing ES setup
legacy
Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...
Unable to perform any document & media related task post updating Upload Request Size field under system settings.
legacy Troubleshooting
Issue Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server...
Child organizations and organization users are displayed in one list in DXP
legacy How To
Issue When I view an organization and the users and child organizations are paginated, I want to be able to view all the child organizations separated from all the users within the organization. Currently, they're in one...
Support between Amazon S3 and Liferay
legacy
Issue What is Amazon S3 and how it can be used with the Liferay? Environment Liferay DXP 7.2 Resolution Amazon S3 is part of Amazon Web Services (AWS). AWS provides many useful services in the cloud such as virtual...
Patching Tool fails to install due to lack of file space
legacy Troubleshooting
Issue When trying to install a patch, the Patching Tool fails with a java.io.IOException regarding file space despite having enough space in the mount or drive where Liferay resides: 14:04:59,116 DEBUG [b:?]...
Setup Liferay’s document management with an Amazon S3 as a repository
legacy How To
Issue How to set up Liferay to use Amazon S3 storage instead of local storage and provide access information to S3. Environment Liferay DXP 7.2 Resolution Steps to follow : Amazon S3 requires a 'SAXParser' from the...
Adding a valid liferay runtime in Dev Studio
legacy Troubleshooting
Issue When attempting to create a Liferay Module Project Fragment, I'm encountering the following error: "Please set a valid liferay portal runtime, you can initBundle or modify 'liferay.workspace.home.dir' to make it...
Combining Assets from All Segments in Asset Publisher when using Collections
legacy How To
Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...
CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2
legacy Troubleshooting
Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...
Externalize Session Management
legacy
Issue  The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...
Navigation menu problem to drag and reorganize pages
legacy Troubleshooting
Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and...
Disable Admin password reset email notifications
legacy
Issue The user should not receive the email notification for the password change. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this...
How to remove the + button from Document and Media
legacy How To
Issue How can the + button be removed from the Document and Media Portlet Environment Liferay DXP 7.0 Resolution To remove the + button from Document & Media Portlet, please follow the below steps: a) Navigate to the...
Headless API doesn't return a 401 after token expiration
legacy
Issue When I make a headless API call after the OAuth token has expired, I expect the call to return with a 401 status code. However, Liferay returns other status codes after OAuth token expiry. For example, when...
Scheduled job not failing over when master node goes down
legacy Troubleshooting
Issue You might encounter an issue with your custom scheduled jobs where they are not getting planned if the master node goes down and the new master is elected Environment Liferay DXP 7.0+ Resolution Make sure...
Scheduled publications are always scheduled using the server time zone on 7.1
legacy Troubleshooting
Issue Staging publishes scheduled for the future automatically defaults to server time zone, which does not allow for much flexibility unless one manually re-schedules them. Environment Liferay DXP 7.1 Resolution...
Show Number of Requests in Redirection > 404 URLs Tab
legacy Troubleshooting
Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...