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Limiting the Number of Search Results and Mitigating "Result window is too large." Errors when Using Elasticsearch via index.search.limit and index.max_result_window
Troubleshooting
Every functionality that relies on search engine queries in Liferay can return a maximum of 10,000 results by default. This applies to Search Bar widget searches, search toolbar searches, search REST API usages, and...
Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the...
Documents Modified date changes if documents are moved between folders
legacy
Issue If we move documents between folders their Modification date is updated even if the document itself has not been modified. Environment Liferay 7.3+ Resolution The actual behavior is expected and a...
Document Search takes too long to return results
legacy Troubleshooting
Issue I have a page for displaying document search results, and it takes too long to load (several seconds). My site has hundreds of content pages, each containing dozens of widgets (including those from the master...
How can I send notifications to an specific role or user programmatically using workflows
legacy How To
Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Quarterly releases 7.4 7.3 Resolution One common requirement is to...
Different total count of items when creating an export and import process over same site
legacy
Issue We are exporting site contents in a lar file. When checking the number of items in the export, we've seen some values. When we try to import this lar in another site, we are detecting that the number of...
How to get a list of portal Users and what Roles are assigned to them?
legacy How To
Issue I would like to get a list of Liferay portal users and what roles are assigned to them. Environment Liferay DXP 7.2+ Resolution Please run the attached Groovy script: ListUsersAndRoles.groovy  Additional...
What is the Default Service Account?
legacy
Issue What is the Default Service Account? What is its purpose? Why is a default-service-account row added automatically to the User_ table? Can this user be removed or adjusted? Environment 2023.Q3+ Resolution Imagine...
I cannot use the Friendly URL of Categories
legacy
Issue I create a Category and a Display Page Template the following way: Navigate to Categorization > Categories Create a vocabulary and add one category under it Define a friendlyurl for the category (already done...
Unknown publisher issue when installing Liferay developer studio
legacy
Issue When installing the Liferay Developer Studio on a Windows machine, it shows the unknown publisher. It is not showing the authorized publisher. Environment Liferay DXP 7.4 Liferay Developer Studio Resolution...
Error when adding files to Documents and Media through an Asset Publisher on a Widget Page
legacy Troubleshooting
Issue When adding a file to Documents and Media on my Portal, through an Asset Publisher located on a Widget Page, there is no notification from the Portal signaling that the file has been added and the Portal remains...
Page redirection issue while using Fragment as 'cacheable'
legacy Troubleshooting
Issue User faces automatic page redirection while performing any actions in fragment is 'cacheable'. Issue goes away, if 'cacheable' option is unchecked. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Such...
Permission for specific user to edit 'Asset Publisher' on one page but not any other page
legacy How To
Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this:...
After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery
legacy Troubleshooting
Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions".  This occurs after upgrading from...
CKEditor Styles pull-down menu shifts position when hovering the mouse cursor over it
legacy Troubleshooting
Issue CKEditor Styles pull-down/drop-down menu shifts its position when hovering the mouse cursor over it:   This only happens when setting up CKEditor using the following properties on...
Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?
legacy How To
Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing...
Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?
legacy
Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...
Caused by: java.sql.SQLException: Protocol violation
legacy Troubleshooting
Issue The Protocol violation error is observed while trying to perform any publish action Caused by: java.sql.SQLException: Protocol violation: [ 101, ] at...
Unable to open the notification of the deleted user
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a new user by navigating to the Users &...
Unable to publish the web content with huge data
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Web Content under Content & Data. 3. Go to structure and add three 'Rich Text' fields with repeatable. Click Save. 4. Create web content with the...