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Received "java.lang.IllegalArgumentException: Unsupported class file major version 65" when using JDK 21
legacy Troubleshooting
Issue I encountered the following error when compiling my custom JSON Webservice Module with JDK 21.  exception    "Unsupported class file major version 65" throwable    "java.lang.IllegalArgumentException:...
How to change the URL of the Site Logo
legacy How To
Issue How can I change the logo link to redirect to a URL different than the home page?  Environment Liferay Quarterly Release Resolution By default, the logo links to /web/site-friendly-url (Site Display URL),...
Auditing the remote client IP address changed after upgrade
legacy How To
Issue After upgrading from Liferay 7.0 to a more recent Quarterly Release we are facing changes to the Audit_AuditEvent table, which was storing, in the clientIP column, the content of the 'X-FORWARDER-FOR' HTTP...
Expiring license error occurs in clustered environment for Liferay PaaS
legacy Troubleshooting
Issue The following expired licensing error displays in Liferay PaaS logs: ERROR [main][LicenseManager:-1] Digital Enterprise Unlimited Enterprise-Wide license is expired Environment Liferay PaaS Resolution There are two...
Insufficient Permissions to Access Folders When Uploading Documents to Web Content
legacy Troubleshooting
Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The...
Web Content "Modified by" User Appears to be Incorrect After Translation
legacy Troubleshooting
Issue After translating existing web content, the last modified user displayed is the original author, not the translator. Environment Liferay DXP 7.4+ Resolution The "Modified by" user and timestamp for web content...
On RSS Feed feature deprecation and removal
legacy
Issue When reviewing documentation such as https://help.liferay.com/hc/en-us/articles/360028820652-Configuring-RSS-Feeds the RSS Feed feature is listed as deprecated, and has been 7.1 but is still available in 7.4. 1. If...
Customizing Email Notifications in Forms application after upgrading to Liferay Quarterly Release
legacy How To
Issue In previous versions, we were customizing the email notifications sent by Forms application following the instructions of these articles: How can I configure or customize the look and content of email notifications...
Is possible to sort Object entries in a Collection Display Fragment?
legacy How To
Issue I'm using a Collection Display fragment to show objects. I need to apply some order to the list. Is this possible? Environment Liferay DXP 2024.Q4 Resolution Currently, the only way to sort object entries (with...
What URLs can be used to access my workflow tasks
legacy How To
Issue You may need to access a user's tasks without including their name in the URL or by explicitly including it. Environment Quarterly Release DXP 7.4+ DXP 7.3 Resolution Without User Identifier: It is possible to...
Including External JavaScript Libraries in Fragments from Documents and Media
legacy How To
Issue Need to use external JavaScript libraries that are uploaded to Documents and Media in fragments. Environment Liferay DXP 7.4 Resolution To include external JavaScript libraries stored in Documents and...
Duplicate files in Liferay theme WAR file
legacy Troubleshooting
Issue When building a Liferay theme using Liferay Developer Studio, multiple versions of CSS and JS files are created in the WAR file. Environment Liferay DXP 7.4 Resolution To prevent duplicate files in...
How to check current Liferay Version in SaaS environments?
legacy How To
Issue Users in SaaS environments need to know what version of Liferay they are running. Environment 2024.Q2 LXC Resolution To check the current Liferay version, navigate to Control Panel > Instance Settings and...
Some result searches for the same document can show text with replacement characters (�)
legacy Troubleshooting
Issue A text document (such as a PDF) has been added to the document library. Searching by a piece of text in the file, the result includes an excerpt with regular text including the search string. Searching by a...
Cannot Configure Script Management with Client Extensions
legacy
Issue Trying to set the Allow administrator true to create and execute code in Liferay settings in Script Management using Client Extensions, but the setting remains unchanged after deployment. Example...
Unable to redeploy a module
legacy How To
Issue After deploying a module and removing it via UI or tomcat bundle, it doesn't redeploy successfully. It gets stuck in a "Processing" stage.  Environment Quarterly Release DXP 7.4+ Resolution This is the expected...
How to Add Default Custom Meta Tag Keys to Each Page
legacy
Issue When creating new pages, the same custom meta tag keys have to be manually added every time through the Custom Meta Tags option. Is there a way to automate this process and have these keys pre-filled within...
CORS request is failing
legacy Troubleshooting
Issue If the user allows any origin (Access-Control-Allow-Origin: *) to access the resource, the CORS request fails. Steps to reproduce: 1. Start Liferay DXP 7.4 U90 2. Navigate to Control Panel > Instance...
How to disable API endpoint (/o/api) for logged in users?
legacy How To
Issue Need to disable API endpoint (/o/api) for logged-in users. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution To disable API Explorer, please navigate to Configuration > System Settings > Platform >...
Upgrading the theme: Can't find stylesheet to import errors
legacy Troubleshooting
Issue How many ways to build and upgrade the theme? Environment Liferay DXP [all version] Resolution There are three ways of upgrading the theme: 1. Client Extension  2. Gulp 3. Gradle If the user is updating to a...
DuplicateFileEntryException on Virtual Instance Startup
legacy Troubleshooting
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the...
Can we filter users and child organisations separately in a parent organisation view?
legacy
Issue Currently, when viewing users and child organisations assigned to a parent organisation, both entities appear in a unified list. This prevents users from viewing only child organisations or only users in a...
S3 Requests Causing Timeouts in Environments Without Internet Access
legacy Troubleshooting
Issue We observe very long loading times (over 60 seconds) when accessing certain content management pages in the admin area, particularly: Editing a page in the page editor for the first time after login...
Sitemap does not show the complete page tree
legacy Troubleshooting
Issue Using following URL http://my-domain/sitemap.xml does not show the complete page tree. What should we take into account for all pages are included in sitemap? Environment 2024.Q1.10 Resolution When you...
Rest API filter by custom expando field: A property used in the filter criteria is not supported
legacy Troubleshooting
Issue How do I filter accounts by custom field with Rest APi? I'm on 2024.q3.9, fp3, and I have added a custom field to account (From Control Panel --> Custom Fields --> Account Entry) Name: Foo Key: foo Data type: text...
Is there a setting that prevents Web Content publishing if the review date is set to a past date?
legacy
Issue Providing a past date as the review date should trigger an error and block publishing Web Content Is there any configuration that would enable this? Environment Liferay DXP 7.0+ Resolution Currently this feature...
I want to skip OpenID Connect provider selector at sign in if there is only one provider
legacy Troubleshooting
Issue We want to bypass the client selection screen because there is only one OpenID Client to choose.   Environment Quarterly Releases   Resolution There is a Feature Request opened for this which is currently under...
Unknown system variable 'tx_isolation'
legacy Troubleshooting
Issue After update database service to MySQL 8 in PaaS Liferay can not connect to database due to unknown system variable 'tx_isolation' error.  [dxp] WARN [main][PoolBase:452] HikariPool-1 - Default...
How can we translate the Custom Heading of a Custom Facet?
How To
Issue We have a search page with several facets. One of them is the "Custom Facet" widget. How can we translate the Custom Heading of a Custom Facet, to display in multiple languages on our site? The configuration page...
I cannot use the PUT method of the Object API's Batch endpoint with External Reference Codes (ERC)
legacy How To
Issue It is not possible to mass update a custom object's entries if: using the PUT method of the object's batch API endpoint and the External Reference Code (ERC) is given instead of the object entry's ID. The...
Empty search lists all the message board threads
legacy
Issue We created a few message board threads in the portlet and if we run an empty string search, all threads are displayed in the search result. Environment Liferay DXP 7.0+ Resolution This is the...
Query regarding special character (~) in the URL
legacy
Issue There is a special character (~) observed in the URL when navigating to site settings. Is this special character "~" a part of the URL design pattern of the product or is this is a security concern?...
Unable to remove form records without permission to also remove form itself
legacy
Issue We're looking into giving a user the ability to remove their own form records; however we found that the owner of a forminstancerecord cannot remove the forminstancerecord unless they get the permission to remove the...
ERROR: You have exceeded the maximum number of processor cores allowed for this server
legacy Troubleshooting
Issue The customer has reported that they are encountering one of the following errors: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Production license validation failed java.lang.Exception: You have...
Use the Liferay server to send emails upon Form submission on your Cloud environment
legacy How To
Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since...
Is Liferay Vulnerable to CVE-2023-45960?
legacy
Issue I would like to know if Liferay is vulnerable to CVE-2023-45960?  Is Liferay affected by CVE-2023-45960? Environment Quarterly Release 2024.Q1.7 Resolution The NIST listing for CVE-2023-45960 has been withdrawn and...
Migration Guidelines from Cloud Stack Version 4.x to 5.x
legacy How To
Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...
Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2
Troubleshooting
Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear....
Structures showing as 'Not Translated' after upgrading to 7.4+
legacy Troubleshooting
Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...
Can I add internal vocabularies through the Site Initializer?
legacy
Issue We use the site initializer to create sites and we want to use internal vocabularies to categorize content. Environment DXP 7.4 Resolution This is not available out of the box in 7.4, but this feature has...
User profile is visible when accessing the /web/test
legacy Troubleshooting
Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4...
How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2
legacy How To
Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...
LCP Command Fails with "UNABLE_TO_GET_ISSUER_CERT_LOCALLY" Error
legacy Troubleshooting
Issue When deploying a microservices client extension using the LCP command in a Liferay Cloud environment, the command fails with the following error message: UNABLE_TO_GET_ISSUER_CERT_LOCALLY. Environment...
Unable to edit documents after rejection in workflow
legacy Troubleshooting
Issue User is unable to edit documents after they are rejected in a single approval workflow. The edit buttons are disabled, which prevents them from making changes before resubmitting. Steps to Reproduce: Log in...
Organization tab do not shows the user when user is added to organization via Groovy Script
legacy Troubleshooting
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...
Images viewed by guest users should not be searchable in the search results to guest users
legacy How To
Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...
How to Compare Between Versions When Using Workflow
Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...
Password syntax checking error does not appear when configuring with Minimum Lowercase 1 when creating a new account
Troubleshooting
Issue I have an issue with checking the password syntax. When they configure the password syntax with Minimum Lowercase 1, Minimum Symbols 1, and Minimum Uppercase 1, try to create an account for a guest user, type a...
Redirecting a non-www Domain to a www Domain
legacy How To
Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's...
Liferay shows SQL Syntax errors when connected to MariaDB 10.3+ in Oracle_Mode
legacy Troubleshooting
Issue When connecting my Liferay server to MariaDB 10.6, I get the following error when creating a widget page:  (conn=143451) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB...
"Select Master Page is temporarily unavailable" when trying to add a Display Page Template
legacy Troubleshooting
Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...
NoSuchFileEntryException when updating web content with images in a task executor
legacy Troubleshooting
Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...
Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure
How To
Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...
Most Viewed Assets Portlet Ignores Category Filters
legacy Troubleshooting
Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...
"Inconsistent patch level detected" error occured in the logs
Troubleshooting
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...
Sending Individual Emails for Workflow Notifications
How To
Background In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. Objective The goal is to send individual emails to each of the...
ClayDatePicker making everything inaccessible
legacy Troubleshooting
Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element.  Steps to reproduce: Click on Date Picker Field  Click on year dropdown within the Date Picker Without...
Hotfix created for 2025.Q1.X won't install
legacy Troubleshooting
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...
Default Language not being applied to not translated content
legacy Troubleshooting
Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...
Login URL Parameters Reported as Security Threat
legacy Troubleshooting
Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...