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TLS v1.0 and TLS v1.1 in Liferay DXP
legacy How To
Issue How to confirm that TLS v1.0 and TLS v1.1 are disabled by default in Liferay DXP 7.2? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In Java 8, TLS v1.0 and TLS v1.1...
How to manually trigger LDAP imports before the import interval is reached
legacy Troubleshooting
Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG...
Error "Uploaded LAR file type layout-set-prototype does not match Portlet." reported when importing site template lar file
legacy Troubleshooting
Issue Go to Control Panel --> Site Templates Click the icon with three vertical points in the upper right corner of the page and click Export/Import Select Import section Then importing a site template lar file, the error...
Not able to change the site logo in a site created using a site template
legacy Troubleshooting
Issue I'm trying to change the site logo using the configuration in the public pages, but there isn't an option to do so. Environment Liferay DXP 7.4 Resolution In order to be able to change site logo from a...
Email test@domain.invalid is used instead of the configured one
legacy Troubleshooting
Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from...
Access to edit web content giving timeout
legacy Troubleshooting
Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the...
Is One Time Password's expiration configurable?
legacy
Issue When does One Time Password expire? Can you set the validity timeframe of the OTP? Environment DXP 7.2+ Resolution OTP is HTTP session based, if the session expires, OTP expires as well. And it can only be used...
I cannot add Filters in the Product Publisher configuration
legacy Troubleshooting
Issue The Product Publisher widget does not allow selection of Categories and Tags in Filter rules. Environment Liferay DXP 7.4 Update 51 Resolution This issue is being addressed by COMMERCE-10627. Please update...
Does mouse activity on a portal screen count as session logout activity or not?
legacy
Issue Need to confirm whether mouse activity on a portal screen will count as session logout activity or not? For example, if there is merely mouse activity (and not particular clicks or screen loads or reloads),...
Prompt a guest user to Office 365 login when attempting to access a protected page resource
legacy Troubleshooting
Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected...
Bookmarks Widget Unavailable
legacy How To
Issue The Bookmarks Widget is unavailable in DXP 7.4.  Environment DXP 7.4 Resolution There is a workaround that can be implemented to get the Bookmarks Widget up and working again. Here are the steps to implement...
The user's access to the database was revoked
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I changed the lcp-secret-database-user secret on DXP...
Commerce products do not appear for Guests in default Search Results widget
legacy How To
Issue Create a Minium Site Add Guest view permission for Catalog Page Add a new Content Page (or Widget Page) Place the following widgets on the new page: Search Bar, Search Results (the one available from Search...
Does CVE-2016-1000027 affect Liferay?
legacy
Issue Security scan shows CVE-2016-1000027 as an active vulnerability, is Liferay affected? Environment DXP 7.4 Resolution CVE-2016-1000027 is known to us, and we can confirm that Liferay should not be vulnerable, as...
Images lost during staging publication
legacy Troubleshooting
Issue Customer reports images are gone after they published content It could be images or files from the Document Library   Environment Liferay DXP 7.2   Resolution If the publication took a lot of time it is...
Content page displays wrong title when special characters are used on it
legacy Troubleshooting
Issue If the title of a Content page has special characters on it, the title will then be displayed with "&". This usually happens when you place the character "&". For example: "Documents & Media", in...
Hide asset title in Asset Publisher's details view
legacy How To
Issue Configure an Asset Publisher in a page using a display template different than the 'Full Content' one. Click on any asset: it shows its details, including the asset's title.  Environment Liferay DXP...
LCP CLI support for AArch64/ARM64
legacy Troubleshooting
Issue LCP CLI fails to install on environments using AArch64/ARM64 architecture Environment AArch64/ARM64 environments Liferay Cloud command line tool Resolution LCP CLI as of version 3 is not compatible with...
Changes to preferences in one breadcrumb portlet are replicated in the other breadcrumb portlets
legacy Troubleshooting
Issue I added the breadcrumb portlet on two widget pages. When I change a preference for a portlet on one page, the same settings are replicated in the portlet on the second page. Environment Liferay DXP 7.2...
When working with Information Templates, can I access the Asset Entry Object?
legacy
Issue An 'Information Template' configured with Type: 'Asset' doesn't give access to the actual Asset Entry Object. Is there a way to access it? Environment DXP 7.4  Resolution At the time of writing, this is not a...
Hide options on Style session when editing Fragments
legacy
Issue There are fragments that have Style options that are not applicable. Example: Separator - It has functions like alignment and text formatting and these functions do not apply to the fragment itself. Is it...
Thumbnails of documents and images are not being displayed
legacy Troubleshooting
Issue We set up our Amazon S3 repository and then noticed that the document and image thumbnails are not showing up. Environment Liferay DXP 7.4 Resolution Please review our documentation Setup Liferay’s document...
Breadcrumb in Display Page Template does not display the correct path
legacy
Issue When adding the BreadCrumb Widget in a Display Page Template (DPT) we can't configure it to display the correct path. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Unfortunately, currently it is...
The alt attribute of an image fragment is set to the image title instead of the description
legacy Troubleshooting
Issue When mapping a Documents and Media image to an image fragment, the alt attribute is set with the title of the image instead of the description. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Update...
Elasticsearch error: This is not an HTTP port
legacy Troubleshooting
Issue When configuring a remote Elasticsearch server the Search > Connections screen shows the error java.lang.RuntimeException: error while performing request. The logs show the message: Not a valid...
Why are Fragments still marked as used in the Home page(Draft) even though it was removed?
legacy Troubleshooting
Issue When a test fragment is created and then removed from the page, it is still marked as being used on a draft of a page. When I go to "View Usages" of the created Fragment, the Home page(Draft) under Fragment...
Banner Slider restarts navigation after image selection
legacy Troubleshooting
Issue After uploading an image to a Banner Slider Fragment, the Banner Slider restarts the navigation to the first position. Environment Liferay DXP 7.3.X Resolution Please request a Hotfix with LPS-163496 to...
ThemeDisplay.getDevice(request) returns null or a dummy implementation
legacy
Issue Calling themeDisplay.getDevice(request) from a theme template returns null or a dummy implementation of Device interface Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The classes which provided the...
Slider restarts navigation after image selection
legacy Troubleshooting
Issue After uploading an image to a Slider Fragment, the Slider restarts the navigation to the first position. Environment Liferay DXP 7.3.X Resolution Please request a Hotfix with LPS-161282 to resolve the...
Cannot publish from Staging to Live from non-master nodes
legacy Troubleshooting
Issue When performing a Staging publication from a cluster node that is not the master, the publish operation is not executed and an exception is written to the log file: 2022-08-11 22:15:28.704 ERROR [[ACTIVE]...
Deploying Commerce Hotfix in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to deploy a Commerce hotfix in Liferay PaaS?...
Pagination works until a certain page but not for the remaining pages
legacy Troubleshooting
Issue Users are not displayed properly with delta value 5 Steps to reproduce : 1) Created 200 and more users  2)  Set 'Delta' value '5' Observed Behavior: No page is displayed if the user clicks '....' and then...
Exceptions when executing script in custom workflows
legacy Troubleshooting
Issue When for example, an email notification is being sent to a specific recipient through the label <scripted-recipient> as a result of an action in the workflow, an ScriptingException is thrown:...
All existing groups are imported from LDAP after logging in with a user
legacy
Issue After logging in with an LDAP user, all existing groups are imported from the LDAP server. In earlier versions (DXP 7.1 and DXP 7.2) only the groups to which the user has been assigned are...
Importing web content structures with fieldset fails
legacy Troubleshooting
Issue Import fails if a web content that contains fieldset in structure, is added in the LAR. Steps to Reproduce: Go to Content & Data --> Web Content --> Structures and create 3 structures like the following:...
When all pages are selected, a new page is not published to live
legacy Troubleshooting
Issue A new page is not published to live with all of the pages selected. Steps to reproduce: 1) Create a blank site with a widget page. 2) Enable local staging. 3) Go to the staging site page and click on Publish...
Asset Publisher Loses Sorting by Custom Field
legacy
Issue The Asset Publisher loses sorting by custom fields when more than one type of structure is selected. This happens even if the structure fields of selected structure/templates are identical. Environment Liferay DXP...
The pagination type is Simple
legacy Troubleshooting
Issue Regular pagination is the same as Simple pagination Step to reproduce: Add three web contents Add an Asset Publisher to a widget page Change the Asset Selection to dynamic Change the Number of Items to...
Records are not removed from samlspsession table if the user closes the browser instead of logging out
legacy Troubleshooting
Issue Records are not removed from `samlspsession` table if the user closes the browser instead of logging out. Steps to reproduce: 1. Setup two instances of Liferay to use SAML - one as IDP and one as SP....
"Authentication failed. Please enable browser cookies and try again." error prevents login operation
legacy Troubleshooting
Issue When I try to log in, the message Authentication failed. Please enable browser cookies and try again. is displayed and the operation is not successful. Environment Liferay DXP 7.0 Fix Pack 102+ Liferay DXP 7.1 Fix...
Cryptography Encryption Algorithm used in Liferay
legacy
Issue Which algorithms are used as part of cryptography in standard Liferay implementation? What is key rotation approach? Environment Liferay DXP 7.1 Resolution Liferay DXP and Liferay Portal utilize...
Publications can be enabled on a remote live site
legacy Troubleshooting
Issue Publication can be enabled in a remote-live-staging setup on the remote-live site. Steps to Reproduce Set up 2 separate bundles configure them for remote live staging  On Staging Site, navigate to Global Menu...
Not able to remove row or column
legacy Troubleshooting
Issue Unable to remove a row or a column Step to reproduce: 1) Navigate to Forms 2) Add a Form 3) Add a grid field 4) Add three rows and columns 5) Try to remove a row or a column Expected Behavior: Users are able...
Webdav slow when uploading bulk content
legacy
Issue When we upload a large number of files in a hierarchical directory structure, it takes a lot of time even if the file sizes are small.   Environment Liferay DXP 7.3   Resolution When a User uploads many...
Caused by: java.sql.SQLException: Protocol violation
legacy Troubleshooting
Issue The Protocol violation error is observed while trying to perform any publish action Caused by: java.sql.SQLException: Protocol violation: [ 101, ] at...
How to set redirection property in Liferay 7.4
legacy How To
Issue How to set the redirection properties in Liferay DXP 7.4                                                      or  Multiple redirections related WARNs has been observed after adding redirection property in...
Where and how are properties documented?
legacy
Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay...
JAWS Screen Reader is announcing state and navigation of Menu items incorrectly
legacy Troubleshooting
Issue The JAWS screen reader does not announce whether a Menu item is expanded or collapsed Environment Liferay DXP 7.4 Resolution This resolution requires customization and should only be implemented at the...
Local Liferay Admin Users unable to authenticate when LDAP is Configured on Virtual Instance
legacy How To
Issue When a main Liferay instance and a second virtual instance are both connected to the same LDAP server, local Liferay admin users are unable to log in when the “Required” box is checked. In the case where the LDAP...
Wrong Apache Commons Lang3 library version added to module manifest
legacy Troubleshooting
Issue We have a service builder module that uses Apache Commons Lang3. Our Liferay version uses Apache Commons Lang3 version 3.11. In our module, we have defined the dependency as follows inside the build.gradle:...
Video and audio files cannot be played and generate thumbnail on Linux/Unix based OS with Xuggler enabled
legacy Troubleshooting
Issue Xuggler is enabled to play video and audio files. When running on a Linux/Unix-based system, the audio and video files are displayed without any thumbnail and cannot be played. They do not start when...
Is Liferay compatible with macOS?
legacy
Issue Can I use Liferay DXP 7.2 with macOS?   Environment Liferay DXP 7.2   Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with...
Modify the URL to remove /w when using a display page template for web content
legacy
Issue If you are using a display page template to display the web content data on the page then it will generate the URL as like "https://localhost_or_domain:port/w/WCTitle".  In order to make SEO friendly URL, there...
SSL Certification isn't provided by Let's Encrypt, even though it is set up correctly
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Let's encrypt isn't providing SSL certification to my...
SAML IDP is unable to initiate SLO
legacy Troubleshooting
Issue SAML Identity Provider is unable to initiate Single Log Out Notes 1. Set the different virtual hosts as below as an example 127.0.0.1www.bbb.com (For IDP) 127.0.0.1www.sp.com (For SP) 2. Using thetest...
Content Page changes are propagated when created using a Template
legacy Troubleshooting
Issue Changes to Content Pages are automatically propagated when created using a Content Page Template. This conflicts with the intended behavior where edits made to Content Pages should not be propagated.  Environment DXP 7.3...
A build to update the patching tool is stuck and failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A build to install the patching tool in Liferay...
Unable to publish the web content with huge data
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Web Content under Content & Data. 3. Go to structure and add three 'Rich Text' fields with repeatable. Click Save. 4. Create web content with the...
How to change the screen name and email-id of the Liferay's default admin user
legacy How To
Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the...
Issue with Rating functionality
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to Configuration-> Settings-> Social-> Ratings and change the Web Content type to Like with the help of the dropdown and save it. 2. Navigate to Design-> Widget Templates-> Create...