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Authentication Error When Logging In With Google Account
legacy Troubleshooting
This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...
Setup Guide for Liferay and WSO2 Identity Server SAML Integration
legacy How To
This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install,...
Social Office Setup Guide
legacy How To
This article describes how to get a Social Office instance up and running for the Liferay Portal. Resolution Activation key In order to use Social Office EE, users will require an...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
legacy Troubleshooting
This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...
Setting Up Liferay Portal on JBoss EAP 5.2
legacy How To
This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your...
Liferay Portal 6.1 EE GA3 Known Issues
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of known...
License Validation Error During Clustering
legacy Troubleshooting
This article documents a license validation error that takes place when the wrong activation key is deployed during clustering, and lists steps to resolve the issue or avoid it altogether.  Summary Deploying a...
Is it possible to add additional columns to the CSV Log Message Formatter system setting?
legacy
Issue While looking into configuring CSV Log Auditing for an environment, our team noticed that the CSV Log Message Formatter system setting (within System Settings > Audit) has +/- buttons to add/remove columns. Is...
Is there any configuration that can be done in Liferay to encode all the URLs ?
legacy
Issue If there is a mechanism available in the Liferay portal to encode all the URLs? Environment Liferay DXP 7.2 Resolution Liferay DXP 7.2 out of the box includes the Antisamy Module that protects against...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
How to check Java's TZData (Timezone Data) version
legacy How To
Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use...
How can I upgrade to jQuery version 3.5.0 on Liferay DXP?
legacy Troubleshooting
Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery...
Error when deserializing a session
legacy Troubleshooting
Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...
Documents and Media: Disable permission for users to add new folder
legacy How To
Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1    DXP 7.2    DXP 7.3    Resolution By default, Site...
A lot of services have unsatisfied references when running gogo shell ds:unsatisfied
legacy Troubleshooting
Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings...
Where can I get the database query logs for my Liferay PaaS project?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...
The Widgets disappeared after applying Fix Pack 8
legacy Troubleshooting
Issue After applying the Fix Pack 8, the portal no longer displays the Widgets. The portal log shows the following error: 2021-01-25 20:01:12.321 INFO [Portal Dependency Manager Component...
Is there an officially supported DDM field extension mechanism for Liferay?
legacy
Issue Is there an officially supported DDM field extension mechanism? Does Liferay support the adding of custom DDM form fields? Environment DXP 7.1   DXP 7.2   DXP 7.3   Liferay CE Resolution At the time of...
How to resolve Jenkins builds no longer completing after GitHub user contact adjustments
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...
Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error
legacy Troubleshooting
Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...