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Custom code failing to build due to the removal of FinderCache#getResult(FinderPath, Object[])
legacy Troubleshooting
Issue Generated services that call FinderCache#getResult(FinderPath, Object[]) method fail to build due to its removal in 7.4 U47. This method was replaced by FinderCache#getResult(FinderPath, Object[],...
Form Upload Input is missing when mapping to a custom Object's Upload Field
legacy Troubleshooting
Issue When creating a Form that maps to fields on a Liferay Object (and one of the fields is an Upload type field), the option to map the form's Upload input with the custom Object's Upload Field is not appearing....
Is there a limit to the number of IdPs registered?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Search in Control Panel > Audit makes long URL
legacy
Issue A search in Control Panel > Security > Audit always sends empty search parameters in the GET URL. As a result, URLs are very long and can be blocked by firewall-infrastructure. Steps to reproduce: Navigate to...
I cannot export Form entries if they have not been approved in a Workflow
legacy
Issue If a workflow is enabled for my Form and I make an export of the Form entries, only Approved entries can be exported. Those entries which have not gone through the Workflow yet, will not be included in the...
Anonymous users tracking in intranet (Analytics Cloud)
legacy Troubleshooting
  Issue For intranet environments, anonymous users increase even though all users should be known. This is seemingly caused by analytics tracking users before they log in to a login page. An example of a login page...
Search Results Ignore Date Field with Empty or Null Value
legacy Troubleshooting
Issue When creating Journal Article Structures with Date Fields, cases may occur where these fields must not be marked as "mandatory" as per specific company requirements. However, despite these fields not being...
Failure during import of site template.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
How to remove guest's view permission on documents in the Search result page.
legacy How To
Issue How to remove guest's view permission on documents in the Search result page. Environment Liferay DXP 7.3 Resolution To remove the guest's view permission on documents in the Search result page, user can remove view...
Text is not visible in phone mode
legacy
Issue In tablet and desktop mode, the text is visible. In phone mode, the text is not visible. Steps To Reproduce: 1. Start a server DXP 7.3  2. Access the portal 3. Click Edit > Fragments > Slider 4. Add an image....
Unable to delete numeric field value in translations
legacy Troubleshooting
Issue The field value cannot be completely cleared Steps to Reproduce: 1) Navigate to Liferay DXP > Content & Data > Web Content 2) Go to the Structure tab 3) Add a structure with a Numeric field 4) Back to the Web...
Memory consumption increases exponentially when switching from a forms list to a new form
legacy Troubleshooting
Issue Memory consumption increases on the transition from a forms list to a new form Environment Liferay DXP 7.4 Resolution The observed behavior has been addressed by LPS-137506 Additional Information If a hotfix...
Form changes the workflow definition
legacy Troubleshooting
Issue Draft of a form changes the workflow definition Steps to reproduce: Navigate to Content & Data > Forms Click to add a new form Add a text field to the form Go to its settings and change the workflow from 'No...
Orders are not visible for Assigned role
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 U23. 2. Create a site by using a minium site template. 3. Navigate to Catalog > Select Account > Add a product to the cart. 4. Create a new test user by...
Unable to preview web content after enabling repeatable of nested fields
legacy Troubleshooting
Issue Unable to preview web content after enabling repeatable nested fields when upgrading from 7.3-SP1 Steps to reproduce: 1) Start server DXP 7.3 sp1 2) Add a new site(required) 3) Navigate to Web Content 4) Add...
Collect Digital Signature button appears even when the Digital Signature feature is not enabled
legacy Troubleshooting
Issue The "Collect Digital Signature" button appears in the Documents and Media widget, even if the Digital Signature feature is not enabled Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 Go to Control...
Needs to change friendly URL of web content
legacy
Issue When working with assets such as 'Web Content', the details always include the friendly URL. The concern now is that this friendly URL contains a hyphen (-) that requires to be removed. Environment Liferay...
How to resolve Jenkins error "Environment doesn't exist" when building a branch
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds are failing and the following error is being...
ratings-score tag could not be used when updating from 7.0 to newer versions.
legacy How To
Issue In 7.0 (or a previous version) a custom development is using  <liferay-ui:ratings-score> tag. When this custom code is updated to be used in a newer version (for example, 7.4) this tag is not found and could...
Search doesn't return results after reindexing
legacy Troubleshooting
Issue After a full reindex the search doesn't return any results. The Webserver protocol is set to HTTPS (This is set by the web.server.protocol in portal-ext.properties) and the Tomcat server is not...