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Newly created Virtual instance becoming the main instance
legacy Troubleshooting
Issue After creating the new virtual instance the newly created instance becomes the main instance and the System Setting has been shifted to the new instance. Environment Liferay DXP 7.0 Resolution This issue is due...
Cache eviction strategies of Liferay Clusters
legacy
Issue When a cache eviction order is emitted on a node, is an eviction message also sent to the other nodes? Is replication the default behavior in a clustered environment? When the cache expiration time is...
Audit portlet are not capturing all the activities/events
legacy
Issue The user cannot record certain actions in the "Audit Portlet," such as change the content, update the role, upload the document, etc. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Please note: The...
HTML typo found for the 'Load more results' link
legacy Troubleshooting
Issue When creating a lot of Pages, Load More Options frequently has typos found in the HTML after a Right Click > Inspect. Steps to reproduce 1) Create a minimum of twenty public pages. 2) Navigate to Page Tree 3)...
Users can't see all of their own roles when they make a my-user-account headless API call
legacy Troubleshooting
Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their...
What is 224.0.75.75:7500 in Unicast Cluster
legacy
Issue When configuring unicast cluster, the following ip/port combination is opened: 224.0.75.75:7500 Environment Liferay cluster with unicast (TCP) configuration. Resolution Is a diagnostic address opened by...
Is there a Headless API to retrieve a User Profile Image?
legacy
Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature...
java.net error URISyntaxException:Illegal character in path at index 0 occurred during the export process
legacy Troubleshooting
Issue While exporting web content, users keep running into errors, but the export is still successful despite the number of errors. Steps to reproduce: 1) Startup DXP 7.3 u23 2) Create a structure with 'text',...
Set up a scheduled job which runs at the same time regardless of the winter/summer time
legacy
Issue I would like to have a scheduled job that uses a time zone independent of my instance time zone for the execution of Job Scheduler tasks, so it runs at the same time (e.g. 10:00 AM) Environment Liferay DXP 7.4...
The server is starting up with a broken UI
legacy Troubleshooting
Issue Even after clearing the temporary folders, the portal does not start up properly after installing a new hotfix: INFO [main][ModuleFrameworkImpl:1971] Starting web bundles ERROR [Start Level: Equinox...
CannotAcquireLockException is shown in the server logs
legacy Troubleshooting
Issue A CannotAcquireLockException is shown several times in the server log: ERROR [http--10.1.1.133-8080-281][JSONWebServiceServiceAction:97] org.springframework.dao.CannotAcquireLockException:...
Server shuts down abruptly when installing hotfixes in Docker
legacy Troubleshooting
This resolution describes hardware recommendations that should only be implemented at the discretion of your team. Liferay Support is not required to make any hardware recommendations or offer any guidance on hardware...
Is there a case where the bundle ID changes?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Even if you disable the Terms of Use, the Terms of Use screen will appear when you log in for the first time.
legacy How To
Issue In DXP 7.3, "Control Panel > Instance Settings > Instance Configuration > Terms of Use > Require Terms of Use" is unchecked. After upgrading to DXP 7.4, a new Terms of Use pop-up will appear upon first login. Can I...
Cannot display user input field value in Web Content templates
legacy Troubleshooting
Issue When using getData in Web Content template (see example code below), the field reference is displayed instead of the user input field value.  (Output: 'Option92682299' is displayed instead of user input value "Test...
For Oracle Database users, ORA-01795 appears while reindexing
legacy Troubleshooting
Issue For Oracle Database users, an error indicating ORA-01795 appears while reindexing ORA-01795: maximum number of expressions in a list is 1000 Environment Liferay DXP 7.3 Resolution Please try to adjust the...
Served pages contain links with URLs including the port number
legacy Troubleshooting
Issue The server is generating HTML/pages with links containing the Web Server's port number in the URL. Example: https://www.myliferayportal.com:443 Environment All DXP versions Resolution If you want to avoid this...
Compile Error when removing build.gradle changes needed for com.liferay.portal.dao.orm.custom.sql. in 7.1 and beyond
legacy How To
Issue When addressing build.gradle changes needed for com.liferay.portal.dao.orm.custom.sql by removing the version number, and a compile error is returned. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
We can't get the catalina home path in tomcat in DXP 7.4
legacy Troubleshooting
Issue After migrating to DXP 7.4, we are unable to get catalina home path by using the variable ${catalina.base} or ${catalina.home} This was working in DXP 7.3 and below Environment Liferay DXP 7.4...
Headless API doesn't return a 401 after token expiration
legacy
Issue When I make a headless API call after the OAuth token has expired, I expect the call to return with a 401 status code. However, Liferay returns other status codes after OAuth token expiry. For example, when...