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Multi-Factor Authentication (MFA) email is not being sent for logins
legacy Troubleshooting
Issue Multi-Factor Authentication (MFA) email is not being sent for logins, and due to this, users are not able to login successfully.  Environment Quarterly Release Resolution One potential cause for this is a mail server...
In the Documents and Media portlet, the search is not performed on the selected folder in its configuration
legacy Troubleshooting
Issue I have an issue with the documents and media portlet document search. I have two document folders and two document and media portlets on a page. One folder is set at a document folder, the other is set at another...
"fields" and "nestedFields" Parameter Not Applied to Account System Objects
legacy
Issue Using the GET Rest API for account-restricted objects does not seem to follow the `fields` and `nestedFields` parameters for the linked account. For example, when querying a custom object and attempting to...
Creating an assetlink and .well-known in PaaS Environment
legacy How To
Issue How can I add an assetlink and .well-known configuration within my PaaS Environment?  Environment Liferay PaaS  Resolution As a PaaS customer, you have the necessary permissions to add files and directories...
Upgrade to a Quarterly Release Fails with "Elasticsearch sidecar could not be started" Error
legacy Troubleshooting
Issue When upgrading from Liferay DXP 7.2 to a Liferay DXP 7.4 Quarterly Release, the server startup fails. The logs show errors related to Elasticsearch, such as: 2025-07-10 09:29:51.414 ERROR...
Inconsistent Roles in Assign/Unassign Dialogs After Upgrade
legacy Troubleshooting
Issue After upgrading from Liferay DXP 7.2 to 2025.Q1, there are inconsistencies in the Site Roles displayed for users. While the main members list shows the correct roles for a user, the "Assign Roles" and...
Client extensions for different business needs
legacy How To
Issue How we can leverage client extensions? Environment Liferay DXP Quarterly releases Resolution As of 2024.Q4 Liferay CLI tool and Liferay Themes Toolkit are deprecated. Instead, a new approach is available....
Empty searches return no results using a Text Match Over Multiple Fields blueprint element
legacy Troubleshooting
Issue When a Blueprint is configured with the Text Match Over Multiple Fields element, performing an empty search yields no results. Environment Liferay DXP 7.4 U5+ Liferay DXP Quarterly Releases Resolution Text...