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RuntimeException is Thrown in the Log
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following error is thrown in the log after my latest deployment:...
Exporting Data through Analytics Cloud API does not return valid JSON
legacy
Issue Export data based on Requesting a Data Export It will download a zip file for you with a JSON file Open the JSON file with a text editor Result: The data format is not valid JSON.   Environment Liferay DXP 7.0+...
CVE-2023-33950
legacy Troubleshooting
Issue We would like to determine whether Liferay is vulnerable to CVE-2023-33950 The CVE claims that Pattern Redirects in Liferay Portal 7.4.3.48 through 7.4.3.76, and Liferay DXP 7.4 update 48 through 76 allow regular...
Accesibility icon not being shown in a custom admin theme
legacy Troubleshooting
Issue We've created a custom admin-theme but when we go to Instance Settings or System settings, it doesn't show some icons, p.e: accesibility icon. Environment Liferay DXP 7.4 Resolution Having the correct...
Users assigned tasks in the workflow can continue to approve or reject them even after their roles are removed.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
How to check multibyte MySQL table data with Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Workflow issue after changing 'ROOT' context to 'myportal'
legacy Troubleshooting
Issue Shows a blank page after changing the details of the 'task' node in the assignment type to the user then clicks on 'save' and then clicks on the 'task' node. Steps to reproduce: Update the ROOT folder name...
404 VIEW Permission Error occurs for Account Members API despite "View Users" Permission on the Account
legacy Troubleshooting
Issue A 404 error code with status “NOT_FOUND” response is generated after making an API call to the "getAccountUserAccountsByExternalReferenceCodePage" endpoint. This occurs even if the caller has the “View Users” permission...
Portlet's title is shown instead of the web content's title
legacy Troubleshooting
Issue The web content's title is not displaying. Steps to reproduce: Start server Create global web content Put a WCD on a page, select global scope, and display the web content in it Observed behavior: Portlet's...
Guest unable to add entries to object longtext field
legacy Troubleshooting
Issue Guest is uanble to add entries to a form containers. Steps to reproduce: Create an object with a custom field(say TestField) of type Long Text. Edit the custom field and add a limit of 500 and save this...
The user can see the Required checkbox
legacy Troubleshooting
Issue The required field from the data provider screen should be hidden Steps to Reproduce: Navigate to Content & Data -> Forms and click on the 'Data Providers' tab Click on + to create a new data provider...
'Questions' portlet not available in Type facet configuration
legacy
Issue  Unable to filter for "Questions" portlet in "Type Facet" configuration Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is intended behavior of Liferay Type Facet narrows search results down to...
Site navigation menu can't be edited
legacy Troubleshooting
Issue We noticed that our site navigation menu is not editable anymore and it throws an error message and an exception in the logs when we open it: <Menu> is temporarily unavailable....
There will be more than one default Transition in Kaleo workflow
legacy Troubleshooting
Issue The user cannot set the first created Transition of a task to "default=false" and there will be more than one default Transition. Environment Liferay DXP 7.4  Resolution This behavior is a known bug of DXP...
To be able to generate a URL of a Publication so that a reviewer can see a publication without logging in
legacy
Issue Require a feature that allows to send a link to those who are not registered users on the platform in order for them to view a publication. Environment Liferay DXP [all versions] Resolution This requirement...
cart total rule in discount portlet
legacy Troubleshooting
Issue While publishing the Discount it's not showing as the cart total minimum account is required to fill. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Discounts > Pricing > Commerce. 3. Click on...
Language Modules Configuration Display template not working properly
legacy Troubleshooting
Issue Language Selector shows same template, if user selects a different display template. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a widget page. 3. Now, drop the 'language selector' widget on the...
"The requested resource could not be found" errors
legacy Troubleshooting
Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of...
Unable to view the updated content with 'View in Context' redirection link
legacy Troubleshooting
Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3....
Losing CSS Client Extensions when navigating to different page settings tabs and saving
legacy Troubleshooting
Issue CSS Client Extensions are being lost when navigating to a different tab in page settings and saving changes. This can be reproduced with the following steps Steps to reproduce Start a clean bundle of Liferay DXP...