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Vulnerabilities in CKeditor
legacy Troubleshooting
Issue We plan to update the CKeditor version due to several vulnerabilities including XSS. https://security.snyk.io/package/npm/ckeditor4/4.17.1...
Users and Pages are not Visible
legacy Troubleshooting
Issue The components User, UserGroup, and Layout have been re-indexed. However, Users and Pages are still not visible. Environment Liferay DXP 7.1 Resolution The possible cause of this is due to the cluster health...
Web content structure filter is not working properly
legacy Troubleshooting
Issue When inserting a structure filter for a web content, the results are not listed correctly, always displaying all results, regardless of the chosen structure. Environment Liferay DXP 7.4 Update 71 Resolution...
Page not found error 404 when attempting to download a document in Documents and Media
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Page not found error 404 when attempting to download a document in...
Workflow User Notifications triggered in State node throw NoSuchTaskInstanceTokenException
legacy Troubleshooting
Issue When using notifications as part of the workflow, when triggered in a State node, the notifications are generated but when they are selected, the following exception appears in the logs 2023-05-09 20:47:25.666...
OOTB captcha is not readable
legacy Troubleshooting
Issue Users are utilizing the OOTB Simple Captcha for security purposes; however, most of the time it's not readable. Environment Liferay DXP 7.4 Liferay Quarterly Releases Resolution To make the captcha image...
Elasticsearch nodes are not discoverable
legacy Troubleshooting
Issue Getting the below errors in the elastic search server, and hence the search is not working: [WARN ][o.e.d.PeerFinder ] [node1] address [10.199.131.143:9302], node [null], requesting [false] connection...
Guest Users Are Unable to View Web Content After Upgrade
legacy Troubleshooting
Issue After upgrading from Liferay 7.2 to 7.4 we have observed that guest users are unable to view web content. In 7.2 we had unchecked the 'article view permissions' checkbox under system setting > web content, but...
Issue with Publishing Expired Content in Publications
legacy Troubleshooting
Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published."...
Adaptive media not miniaturized after trying to adapt remaining
legacy Troubleshooting
Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning:...
Security configuration related to session management
legacy
Issue There are some security configuration requirement regarding session management. Environment Liferay DXP 7.4 Resolution Application uses the 'referrer' header as a supplemental check only, and not just for any...
Is it possible to customize user roles in our Liferay Cloud environment?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how to set custom user roles for team...
Special character validation for product relation type
legacy Troubleshooting
Issue Special Characters should not be allowed. Steps to reproduce: 1. Navigate to the System Settings -> Catalog -> Product Relations 2. Add new value as "<script>alert(1);</script>" 3. Save 4. Now, go to any...
Unable to edit react fargment
legacy
Issue The user has created and uploaded a react fragment, but is unable to edit the same. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is an intended behavior of the Liferay, to avoid bad experiences...
Anonymous users tracked separately like Known users
legacy
Issue We noticed that Known individuals have all kinds of data tracked and displayed for each individual. We would also like to track anonymous individuals the same way, possibly by adding a new tab on the...
OpenID Connect Error - "Signed JWT rejected"
legacy Troubleshooting
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...
Autotranslate Button Not Visible When Using Third-Party in Instance Settings
legacy Troubleshooting
Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034.  Contact the...
Error when importing .lar file: "Score -0.x is not a value between 0 and 1"
legacy Troubleshooting
Issue When trying to import a .lar file, the following error is displayed: Score -0.2 is not a value between 0 and 1. Environment Liferay DXP 7.0  Liferay DXP 7.1  Liferay DXP 7.2  Liferay DXP 7.3 Liferay DXP...
Changing events to a past date
legacy
Issue Is it possible to edit expired events to change the date to past date? Environment All environments Resolution This is the expected behavior and the best practice that you can only set the expiry date to a...
Unable to build Service Builder with default packages
legacy Troubleshooting
Issue Service Builder gives the below error during build without any changes to default classes: xxx\test-service-service\src\main\java\test\service\service\persistence\impl\FooPersistenceImpl.java:2425: error:...