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Search Result Limit Resets to 10000 After Container Restart
legacy Troubleshooting
Issue We changed the index.search.limit property in portal-ext.properties We also set the same value in Control Panel -> System settings -> Search -> Elasticsearch 7 -> Max Result Window The search result limit...
Downloading Large Log Files from Liferay Cloud
legacy Troubleshooting
Issue Unable to download complete log files from the Liferay Cloud console. The downloaded file size appears truncated. Environment Liferay PaaS Resolution The Liferay Cloud console limits log file downloads to...
Unable to Provision Users via SCIM
legacy Troubleshooting
Issue User provisioning via SCIM is failing. Liferay logs indicate a permission error: ERROR [org.wso2.charon3.core.protocol.endpoints.AbstractResourceManager] Unable to provision a portal user for null...
Redirecting a non-www Domain to a www Domain
legacy How To
Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's...
Liferay shows SQL Syntax errors when connected to MariaDB 10.3+ in Oracle_Mode
legacy Troubleshooting
Issue When connecting my Liferay server to MariaDB 10.6, I get the following error when creating a widget page:  (conn=143451) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB...
Can Liferay pass User Roles to the Service Provider?
legacy
Issue In a SAML configuration where Liferay acts as the Identity Provider, is Liferay able to pass its User Roles to the Service Provider?   Environment Liferay 7.4   Resolution Yes, it is possible. Liferay will send...
Security questions and answers are stored unencrypted
legacy
Issue User security questions and answers are stored unencrypted in the Liferay database and LDAP. Environment All Liferay versions. Resolution Liferay does not offer, out-of-the-box, the ability to...
NoSuchFileEntryException when updating web content with images in a task executor
legacy Troubleshooting
Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...
Most Viewed Assets Portlet Ignores Category Filters
legacy Troubleshooting
Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...
Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure
How To
Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...
HTML in Text field in structures is not escaped
legacy How To
Issue After upgrading to 2024.Q4, HTML markup found in the Text field within structures is no longer being escaped properly The HTML markup is showing up as plain text   Environment 2024.Q4 Resolution This is the...
Admin UI breaks after changing site default language
legacy Troubleshooting
Issue After changing a site's default language to a non-English locale and disabling English (United States) support, the Admin UI breaks. The issue occurs when the "Use Localized URL" option is selected in...
Unable to Save Forms After Enabling ModSecurity
legacy Troubleshooting
Issue After enabling ModSecurity with the default settings, forms with more than three fields cannot be saved. The following error message is displayed in the logs: ModSecurity: Access denied with code 400 (phase 2)....
"Select Master Page is temporarily unavailable" when trying to add a Display Page Template
legacy Troubleshooting
Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...
Request to /o/change-tracking-rest/v1.0/ct-collections returns 403
legacy Troubleshooting
Issue When accessing Publications through the UI, they are not displayed. The request to `/o/change-tracking-rest/v1.0/ct-collections` returns a 403 Forbidden error when it goes through the Web Application Firewall...
"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero
legacy Troubleshooting
Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180...
Updating Parent Object Fields from Child Object Actions
legacy How To
Issue How to update a field's value in the parent object when a new child instance is created using object actions of the child object. Environment Liferay DXP 7.4+ Resolution Use a Groovy script Action triggered by...
How to Get Website Availability Report for PaaS
legacy
Issue I would like to request a Website Availability Report from Liferay. It should include overall uptime, downtime, incident reports. Environment Liferay PaaS Resolution Liferay monitors API uptime. A report...
Client Extensions Not Visible After Deployment in SaaS
legacy Troubleshooting
Issue Client extensions are successfully deployed to SaaS, the service registers as ready, and are listed in the Client Extensions Control Panel app, but they are not visible in the Widget UI when trying to add them...
Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated
legacy Troubleshooting
Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...
How to Exclude User Names (userName field) from Search Queries in Liferay
legacy How To
Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content...
Dynamic Blueprint parameters with Search API
legacy How To
Issue Blueprints offer static filtering by field values, but a dynamic approach is needed where search fields enable filtering based on user-provided values for specific structure fields, Is possible to...
Documents and Media widget displays "Copy to" action for Guest users
legacy Troubleshooting
Issue The "Copy to" option is displayed in the Documents and Media widget for Guest users, even though they lack the necessary permissions to perform this action. This can lead to a poor user...
Unassign Site Template from a Site / Export a site without the template it was based on
legacy Troubleshooting
Issue Is there a way to unassign a Site Template from a Site? When importing a site using a .lar file into a company where the associated Site Template doesn't exist, an error occurs: "Site cannot be Imported as Site...
Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)
legacy Troubleshooting
Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable.  Environment Quarterly...
XSS Vulnerability present when using Web Content Article's source code
legacy Troubleshooting
Issue We've observed a XSS Vulnerability present when using Web Content Article's source code.  This vulnerability appears to be present when involving the deployment of a payload via the source code.  Steps to...
Custom Widget Gets Rendered Twice
legacy How To
Issue After defining a Custom Element widget and placing it on a page, it is observed that the widget is loaded twice. Sometimes this happens so fast that it is unnoticeable, other times a couple of seconds...
SAML - Can you end the Identity Provider's session when the Service Provider's session times out?
legacy Troubleshooting
Issue We have Liferay configured as a SAML Service Provider (SP), and we use third-party software as the Identity Provider (IdP) Our IdP is used for multiple applications, so its session timeout is set for a...
Old version of an updated file gets downloaded instead of the new version
legacy Troubleshooting
Issue Some team members had to go into the 'Current Assets' asset library and re-version some files that needed updating. After re-versioning the files, when Person A went to download the files to see how...
Is integration of mTLS possible in Liferay?
legacy How To
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to...
Creating Display Page Templates for Calendar Events in DXP 7.3
legacy
Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment...
The site name is appended to every Event/Meeting created in Liferay Calendar
legacy
Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or...
Impersonation Clashes with Cached Web Content Templates
legacy Troubleshooting
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...
Web Content Not Displayed in Context in Search Results
legacy Troubleshooting
Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the...
How to modify the Cache-Control header to prevent browser caching issues
Troubleshooting
Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those...
Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes
legacy Troubleshooting
Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...
Staging Object Entries
legacy
Issue I would like to enable Staging for my Object Entries Environment Quarterly Releases Resolution This feature is not yet available in Liferay, however, it is already on the roadmap You may view the...
Console errors when local staging is on
legacy Troubleshooting
Issue There is a staging initialization failure within the console when local staging is on.  Steps to reproduce:  Publishing > Staging > Toggle Local Staging On Navigate to the Home Page and check the console within...
How to create Web Content with large images from text file?
legacy Troubleshooting
Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
legacy Troubleshooting
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...