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Custom filter(Filter Query Type:Query String) on the search result page is not working fine
legacy Troubleshooting
Issue The custom filter(Filter Query Type: Query String) on the search result page is not working fine ERROR [ajp-nio-172.1.129.27-8080-exec-2202][ElasticsearchIndexSearcher:169] java.lang.RuntimeException:...
Liferay PaaS: Cannot add hotfix to the GitHub repository - Hotfix is larger than 100MB
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The hotfix is so large that it is cannot be added to...
Vulnerability issues related to the EJS version in Fragments Toolkit
legacy Troubleshooting
Issue Vulnerability issues (ejs template injection vulnerability) were reported related to the EJS version inside the yarn.lock file while building fragments using the fragments toolkit. The EJS version is...
How to hide untranslated articles and pages
legacy
Issue Is there an option to hide the articles, pages, and other content in particular languages? If the article does not contain a translation in the requested language, the user should be redirected to the main...
Can you change the Content Ratings Widget/Page Ratings Widget's default "Star" selection when placed outside of a Collection Display?
legacy How To
Issue The Content Ratings/Page Ratings Widgets are alterable by changing the configurations in Site Settings > Social. When trying to change the configurations for a Content Ratings/Page Ratings Widget located...
Duplicate user errors when setting up a SAML Authentication to replace an existing Token-Based SSO
legacy Troubleshooting
Issue When trying to set up a SAML authentication to replace existing Token-Based SSO, there are errors that populate stating that the user and/or email address is already in use.  A user with company 1xxxx and email...
Unable to view users assigned to a particular Site Role
legacy Troubleshooting
Issue Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users. Steps: Navigate to Control Panel > Roles > Site...
I cannot create Users with emails that start with "root"
legacy
Issue Liferay does not allow me to register a user with the email root@acme.com. The UI displays the following error: Error: Please enter a valid email address. I would like to know if there is a setting that...
The user can no longer edit and add new web content after enabling the local staging
legacy Troubleshooting
Issue When staging is enabled, the user with the web content editor role will be unable to add or edit any web content in the staging environment.  Steps to reproduce: Create a site On-site configuration enables...
Disable Commerce Modules
legacy How To
Issue Some users don't need a commerce application in DXP 7.4 and would like to disable it. Environment Liferay DXP 2023.Q3.1 Liferay DXP 2023.Q3.2 Resolution The blacklisting of commerce modules works properly...
Compatibility for OpenOffice v4.1.13
legacy
Issue Is Liferay DXP 7.4 compatible with v4.1.13, as in the compatibility matrix only v4.1.11 is mentioned? (Required for upgrading OpenOffice from v4.1.11 to v4.1.13, for security compliance reasons.)...
Uncaught (in promise) SyntaxError When Creating a New Website
legacy Troubleshooting
Issue When try to create a new website from Control Panel > Websites, I can't create a new website. I don't get any error messages in Liferay logs, but in the Browser Console, the following error message appears:...
Remove "Add to Page" permissions for the "Guest"/"User" role
legacy How To
Issue "Add to page" permissions are populated by default for the roles "Guest" or "User". Although is the intended behavior, it may not be desired in some situations. Environment DXP 7.0, DXP. 7.1, DXP...
RoleLocalServiceUtil.addRole creates the role in the main instance
legacy Troubleshooting
Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass...
Editing the value of the "Field Reference" in Web Content Structures should be more significant.
legacy
Issue Editing the value of the "Field Reference" is not clear. Currently, it can be modified by clicking on the text. However, it is difficult to say that the value is editable, as there is no clear indication or...
How to implement segmentation by geolocation?
legacy How To
Issue I want to apply a user segment based on a geolocation condition. Is it possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.4 u44+ Since Liferay DXP 7.4 u44+, this functionality...
Video previews not being generated
legacy Troubleshooting
Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created....
Elasticsearch setup without a proxy
legacy Troubleshooting
Issue I have a web proxy in place and Liferay uses it when trying to connect to a remote Elasticsearch server, which causes the connection to fail. I do not want Liferay to use the proxy when trying to connect...
The single approver doesn't work when Groovy has been added to the blacklist
legacy Troubleshooting
Issue Workflow doesn't work if I add com.liferay.portal.scripting.groovy.internal.GroovyExecutor to the blacklist file com.liferay.portal.component.blacklist.internal.ComponentBlacklistConfiguration.config ...
Unable to disable Commerce in Quarterly Releases
legacy How To
Issue Blacklisting the Commerce API and IMPL no longer disables Commerce as of the 2023.Q3 Quarterly Release. What is the new recommended way of disabling Commerce as of the quarterly releases? Environment Liferay...
Improvements on API Builder
legacy How To
Context Currently, if any customer needs to create a custom API that works over custom Objects, they have two options: use the default API generated with the Object (one API for each...
Error when uploading document via WebDAV
legacy Troubleshooting
Issue When trying to upload a document with required fields by WebDAV, the following error is shown: "Error while copying file": There was an error copy the file into...
How do I know the ingress IP of my Liferay SaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to find out the Inbound IP of my Liferay SaaS...
Richer Data Management experiences with the possibility to update Object entries from Display Pages
legacy How To
In the past few months, a huge effort was made to make it easy to create amazing UIs for data ingestion use cases, providing the Form Container and a nice set of OOTB form fragments...
Error When Installing Liferay Developer Studio on a MacBook Pro M1
legacy Troubleshooting
Issue I would like to install Liferay Developer Studio on a MacBook Pro M1 computer When trying to install an error message is received "LiferayWorkspace-[date]-osx-installer" cannot be opened because the developer...
Creating and building themes in Liferay Maven Workspace
legacy How To
Issue I would like to create and build my themes in Liferay Maven Workspace. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution...
Is it possible to clean up DDMTemplateVersion table? How?
legacy Troubleshooting
Issue DDMTemplateVersion table has many records and we are not using it. In addition, it can cause some minor performance issues. Is it possible to clean up that table? Environment Liferay DXP 7.4+ Resolution NOTE: Be...
Non-localizable document type boolean field cannot be switched (depending on the locale)
legacy
Issue Steps to reproduce: 1. Create a new document type and put a Boolean field on it. 2. Enable "Show as Switch". 3. In the Advanced tab, disable "Localizable". 4. Save the document type. 5. Change the user's language...
Configuring Liferay Cloud with Azure Git Repositories
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue GitHub, GitLab, and Bitbucket are not ideal Git repo...
Implementing an Item Selector
legacy Troubleshooting
Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens...
Is it Liferay vulnerable to the Log4j Vulnerability CVE-2019-17571?
legacy
Issue After search in the following folder:/tomcat/webapps/ROOT/WEB-INF/lib/log4j-extras.jar is notice that the log4 is available as part of product, so the Liferay is it vulnerable to this lib? Environment All...
Can Analytics Cloud track Document Events in a Collections Fragment?
legacy
Issue Is it possible for Analytics Cloud to track Document Downloads and Previews from a collection of documents displayed via the Collection Display Fragment? Environment Analytics Cloud Resolution There is no current out of...
Can we remove the company name from the browser title?
legacy
Issue When we open a page, the browser tab displays the "Page Name - Site Name - Portal Name" Can we somehow remove the Portal Name part from it? Environment Liferay DXP 7.0+ Resolution This is currently...
Admin user can't access anything
legacy Troubleshooting
Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin...
Backup fails with Error: Retry total time limit exceeded
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...
The product name is not displayed
legacy Troubleshooting
Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by...
Cancel button is not working in page fragments
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Content and data > Page Fragments > Click on 'Cancel' button. Expected Result: When click on the cancel button,...
Sorting products by name working only for default locale
legacy
Issue  The products will be in the wrong order when users use any other language than the default language Environment Liferay DXP 7.4 Commerce 4.0 Resolution Currently sorting products by name works only with the...
Documents and Media portlet
legacy
Issue When we select multiple files using Liferay DMS to upload. Does it upload any info related to the file to the server when it is selected? When we select and publish multiple documents does it process...
Columns are not created in the database table
legacy Troubleshooting
Issue After deploying the service builder module, a table was created in the database; however, after adding a new entry or column to the service.xml file and building the module, the generated column was not...