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lastPublishDate showing as NULL
legacy
Issue 'lastPublishDate' column is showing as NULL in 'DLFileEntry' table. According to the use case, users need to show the last publish date of the document. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Is Liferay vulnerable to CVE-2023-50164?
legacy
Issue After running a scan, we received an alert about a possible vulnerability in Liferay. We want to confirm if we are vulnerable to CVE-2023-50164. Environment All environments. Resolution Liferay is not...
Error: Could not find or load main class com.liferay.css.builder.CSSBuilder
legacy Troubleshooting
Issue After switching to JDK11 I'm unable to build my project. Build failed with an exception that lists a path to my java version. Error: Could not find or load main class...
Gradle tasks not working for new versions
legacy Troubleshooting
Issue We are trying to update our workspace, to do so we have performed the following actions based on a blade init: Update gradle-wrapper version to 7.3.3 Set in settings.gradle file for...
Unable to filter by relationship using Postgres in neasted levels
legacy Troubleshooting
Issue When filtering data based on relationships with nested levels using PostgreSQL, we encountered an internal server error with the following log entry instead of a status 200: 2024-04-18 13:43:33.147 ERROR...
"You do not have the required permissions" while assigning workflow tasks
legacy Troubleshooting
Issue The user is receiving an error "You do not have the required permissions" when one user assigns the workflow tasks to another user. When checked further, the task assigned by one user to another user is...
Hardcoded link resulting in 404 error
legacy Troubleshooting
Issue I have a hardcoded button to a web content that is now going to a 404 page. My link to Liferay content is now breaking. Environment DXP 7.4 Quarterly Release Resolution Hardcoding links to Liferay content can break...
Uncaught TypeError in the DXP Homepage (PageTree)
legacy Troubleshooting
Issue If a role does not have admin access, but can access the Site Menu, PageTree toggle console errors.  Certain roles that have access to edit web content see an error in the browser console log....
Parent organization membership is also displayed
legacy Troubleshooting
Issue We found a bug with how organization membership is displayed on the user account page: when a suborganization is assigned to a user, the parent organization of the assigned suborganization is also...
The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid
legacy Troubleshooting
Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the...
Mutiple search containers is not working properly
legacy Troubleshooting
Issue If users have multiple search containers in the same widget, first search container is showing results in the second container and vice versa. Expected results would be in the below 'view.jsp' is 'test1'...
Deprecation of Liferay Sync
legacy
Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got...
How much time does it take for a new SSL Certificate to be updated in Liferay PaaS?
legacy Troubleshooting
Issue User has updated their system with a new SSL certificate properly and the update is not performed immediately. Environment Liferay PaaS Resolution It takes around 30 minutes for a new SSL certificate...
Creating a User Account Without an Email Address
legacy How To
Issue How can I create a user without requiring the user to have an email address?  Environment Liferay Quarterly Releases Resolution You can create a user without requiring an email address by setting the following...
Update object entries from workflow task screen
legacy
Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way...
Failed Loading the Jackson 2 API Plugin on Jenkins Build
legacy Troubleshooting
Issue After upgrading Liferay Cloud Services from v4 to v5, we encountered the following error relating to loading the necessary plugins with the Jenkins build. SEVERE: Failed Loading plugin Jackson 2 API Plugin...
Unable to Configure a Portlet on Content Pages Without Entering Edit Mode
legacy
Issue In previous versions of Liferay DXP, users could configure portlets such as the Asset Publisher on a content page (blank page) without needing to enter the "edit" view. Environment Liferay DXP...
Analytics Cloud Custom Event is not firing
legacy Troubleshooting
Issue I created a custom event according to the documentation When I check in AC, I don't see any data collected for this custom event   Environment Analytics Cloud DXP 7.0+   Resolution Apart from establishing the...
Adrum.js Timeouts in Microsoft Edge
legacy Troubleshooting
Issue I'm experiencing a timeout issue after logging into the portal and navigating through pages. When using Microsoft Edge, adrum.js timeouts, the extended loading time is also seen in HAR files.  Browser...
Need to create a role for accessing Server Administration
legacy
Issue User needs to create a custom role and add permissions to access Server Administration Environment Liferay DXP 7.0+ Resolution There are no options provided under System to add these permissions. Only an...
"Text verification failed" Captcha error
legacy Troubleshooting
Issue We are trying to use the Reset Password functionality, but every time we enter the captcha text correctly, we always get an error saying: "Text verification failed". We noticed this same behavior on other...
User can see more Organisations
legacy
Issue We have a problem the User, who has access and rights to selected organizations, can see all organizations when updating user info. Reproduction steps: Customer main user opens Users and Organizations...
Need to save the value of the Form's disabled field
legacy
Issue When we disabled the form field using the 'Form Rule', it disabled the fields for the specific user who did not fit the provided role or did not match the criteria. For other users who do not fit the same role...
Missing Parameters Format in JSONT File when using Data Migration Center
legacy Troubleshooting
Issue Facing an issue with the missing parameters in the JSONT format file when using the "Data Migration Center" portlet. Batch Client Extension only supports the "JSONT" file format. After generating the "JSONT"...
Use Javascript with Client Extension on pages
legacy How To
Issue How to run Javascript on pages using a client extension? Environment Liferay DXP 7.4 Resolution With a JavaScript (JS) client extension you can run your own JavaScript on any page in Liferay without...
Sidecar Elasticsearch process is aborted
legacy Troubleshooting
Issue Unable to restart the Liferay application server even after clearing temporary directories and 'An unexpected system error occurred' is showing on the UI. Following error appears in the log file:...
Your license does not have any allowed MAC addresses
legacy Troubleshooting
Issue I am trying to activate my license but received the following error displayed on the screen  ERROR: DXP Production license validation failed java.lang.Exception: Your license does not have any allowed MAC address...
Vulnerability in Apache Tomcat (CVE-2023-46589)
legacy Troubleshooting
Issue This security vulnerability (CVE-2023-46589) has been reported, and it is fixed in Tomcat 9.0.83. However, our current Liferay DXP 7.4 update 67 has a 9.0.71 Tomcat version. Environment Liferay DXP 7.4...
ConnectionPoolTimeoutException: Timeout waiting for connection from pool when full reindex
legacy Troubleshooting
Issue As an Admin, users want to be able to decide if they want to cache extracted text when indexing so that if they are doing re-indexing they can disable this cache. In 7.4, there is an HTTP request call to S3...
Liferay 6.2 EE 173 and CVE-2024-25145
legacy
Issue We have found the following article CVE-2024-25145 Stored XSS with search results if highlighting is disabled, however it does not specify whether Liferay 6.2 EE 173 is affected or not. Environment Liferay 6.2 EE...
java.net.UnknownHostException: artifacts.elastic.co
legacy Troubleshooting
Issue While starting the Liferay application server, the below error is encountered in the log file: ERROR [Start Level: Equinox Container: 53ada45d-f96c-449b-8a58-e68855c57982][ElasticsearchConnectionManager:70]...
Unable to start sidecar elasticsearch after upgrading JDK 8 to JDK 11
legacy Troubleshooting
Issue Following error appeared in the console after upgrading JDK 8 to JDK 11: [Sidecar:617] Sidecar Elasticsearch process is aborted java.util.concurrent.ExecutionException:...
Uploading the large image the resize option is not appearing to resize the editor
legacy Troubleshooting
Issue Upload the large image in the web content editor; the option to resize the editor is not available for the first time to check after publishing. Steps to reproduce: 1. Start the server. 2. Navigate to the...
Quarterly Release Error: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/boostrap.bundle.min.js
legacy Troubleshooting
Issue After upgrading/downloading the latest Quarterly Releases, upon startup the following error is populated: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js.  This error populates...
Specific pages show the message "No theme found for specified theme id custom_WAR_customtheme. Returning the default theme." in logs
legacy
Issue The following warning message appears in logs: [http-nio-8080-exec-13][ThemeLocalServiceImpl:220] No theme found for specified theme id custom_WAR_customtheme. Returning the default theme. Environment Liferay...
Multiple Open Orders for an Account
legacy Troubleshooting
Issue Multiple orders are being created for an account. Multiple orders should not be in the open status if they are placed from the same account or have the same order ID. The cart should be updated with the...
Why the Memory Metrics in Liferay PaaS differ from Liferay DXP
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Explain why the memory metrics for the Liferay service shown...
Fragments associated with Search Blueprints not appearing
legacy Troubleshooting
Issue Fragments and Web Content, primarily associated with Search Blueprints are not appearing or rendering on pages. Potentially, this error may appear when starting up environment FrameworkEvent ERROR...
Can SAML be used to send an attribute that can be used to assign site roles?
legacy
Issue Currently, SAML is not designed to be utilized to send an attribute that can be used to assign site roles. Environment Quarterly Releases Resolution This is an ongoing task, LPD-6336, for Liferay. Liferay is...
How to remove languages in Instance Settings?
legacy How To
Issue How can a user remove languages in Instance Settings? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Start up a vanilla bundle without any specific language settings. Go to Control Panel >...
Unable to PATCH a DateTime field in an Object back to Null
legacy Troubleshooting
Issue The PATCH API request to change a DateTime field value in an Object back to Null does not work as expected. The value of the DateTime field is not changed, it remains the same. Environment Liferay DXP 7.4...
OpenID Connect Error - "Signed JWT rejected" with CAS
legacy Troubleshooting
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...
How to enable conversions for document library files.
legacy How To
Issue How to download converted document through Liferay Document Media portlet while using OpenOffice? Environment Liferay DXP 7.4  LibreOffice 7.1.6  OpenOffice 4.1.11  Resolution Add the...
How to Generate SAML Tracer export for Liferay Support
legacy How To
SAML Tracer can be a useful debugging tool for viewing SAML messages sent through the browser during single sign-on and single logout and helps with analyzing both SP- and IdP-initiated SAML flows, including viewing and...
Ampersand in Web Content Text field turned into & in Content Pages
legacy Troubleshooting
Issue Create an example structure with the following associated template: <#ftl output_format="HTML" auto_esc=false> <p>-----------------</p> This should't be escaped: ${'&'} <p>-----------------</p> This should be...
I cannot use the Friendly URL of Categories
legacy
Issue I create a Category and a Display Page Template the following way: Navigate to Categorization > Categories Create a vocabulary and add one category under it Define a friendlyurl for the category (already done...
Error when adding files to Documents and Media through an Asset Publisher on a Widget Page
legacy Troubleshooting
Issue When adding a file to Documents and Media on my Portal, through an Asset Publisher located on a Widget Page, there is no notification from the Portal signaling that the file has been added and the Portal remains...
Page redirection issue while using Fragment as 'cacheable'
legacy Troubleshooting
Issue User faces automatic page redirection while performing any actions in fragment is 'cacheable'. Issue goes away, if 'cacheable' option is unchecked. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Such...
Displaying multiple Search Results on a single page
legacy How To
Issue I want to display multiple Search Results in the same page. I am using tabs (for example, the out-of-the-box Tabs fragment), and I want each tab to have its own Search Results widget. How can I achieve this?...
Database Permissions Required for Liferay
legacy
Issue Could you please provide us with a list of Database Permissions required for Liferay to function? (We are optimizing our application security concerning the Database) Environment Liferay DXP 7.1...
Liferay userGroup view permission not working
legacy Troubleshooting
Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...
LOGOUT event is not added to Audit Table
legacy Troubleshooting
Issue LOGOUT event is not being audited when SAML SLO is enabled. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This happens because LogoutPreAction and LogoutPostAction classes do not get...
Unable to process OpenID Connect authentication response: Requested value and approved state do not match
legacy
Issue From time to time, error messages like the following appear in logs: 2024-02-14 13:31:55.099 ERROR [http-nio-8080-exec-120][OpenIdConnectFilter:132] Unable to process OpenID Connect authentication response:...
How Can I Identify Which Widget Templates Are in Use?
legacy How To
Issue How can I know which of my Widget Templates are in use? How can I see where my Widget Templates are being used throughout the Liferay instance? Environment Liferay DXP Resolution For users on Liferay...
liferay-module-config-generator as a dependency
legacy
Issue As a developer, should I add liferay-module-config-generator in the block dependencies or in the block devDependencies? Environment Liferay DXP 7.1 Resolution This module is thought to be used in the block...
Guest users get a 200 OK response when calling URL
legacy Troubleshooting
Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...
The eclipse button is not available
legacy Troubleshooting
Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...
JournalArticleAssetRenderer.getSummary method no longer returns the first 200 characters of the Web Content when description field is empty
legacy How To
Issue Considering the following scenario: A Basic Web Content with no description but non-empty content field. An Asset Publisher configured to display all the Basic Web Contents of the site with the following Asset...
Jenkins builds failing in Liferay Paas
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in...
Unable to add custom object using collection display
legacy Troubleshooting
Issue Steps to reproduce: 1. Go to Control Panel > Object 2. Create a new Object O1 3. Click on Object > Account98 4. Go to tab relationship 5. Create a relationship "O1 rel" type "One to many" with custom object...