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Should the themeDisplay.getCanonicalURL() function return a canonical URL on a HTML page?
legacy
Issue When a custom canonical URL is configured on a HTML page, running themeDisplay.getCanonicalURL() in the browser console returns the friendly URL instead. Environment Analytics Cloud Resolution The getCanonicalUrl...
AntiSamy sanitizer cleans some of the HTML tags and styles, how can we solve that?
legacy Troubleshooting
Issue We turned on AntiSamy but it removes certain HTML code and CSS styles from our Web Content articles. Environment DXP 7.0+ Resolution Usage of HTML and CSS in Web Content article HTML fields Web content articles...
ORA-12899 because OpenID access token is too large
legacy
Issue We store several things in our OpenID access token and when a user tries to log in, it fails because the token size exceeds the 3000-character limit specified in the ACCESSTOKEN column of the...
How is AntiSamy configured?
legacy
Issue We configured AntiSamy to santize Web Content articles. We would like to understand how AntiSamy works and what parts are expected to be removed in Web Content articles. Environment DXP 7.0+ Resolution In the...
Limiting the number of pages in the pagination to be shown on the search results or require deep pagination
legacy Troubleshooting
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Is there any way to limit the total count of the number of records or pages in...
Is there a way to map the LAR file to an XML format?
legacy
Issue Is there a way to map the LAR file to an XML format with roles for content and documents & media?  Environment DXP 7.3 Resolution Unfortunately is not possible adding roles to various content within an existing...
Can Liferay Support SP and IDP initiated SAML Simultaneously?
legacy
Issue Our team is the design phase for authentication and we want to know if Liferay supports IDP and SP initiated SAML logins at the same time?  Environment DXP 7.4 Resolution No, a single instance should not be both...
'New' Status for Remote Publishing Jobs
legacy Troubleshooting
Issue Over the weekend we had a number of remote publishing jobs assigned a 'New' status. These were scheduled jobs that never ran. We were also unable to relaunch these jobs until we performed a restart. We are only...
Force Authentication in SAML requiring reauthentication in SP
legacy How To
Issue With SAML and Force Authentication enabled, I am required to reauthenticate requests from the SP Environment DXP 7.3, 7.4 Resolution This behavior is intended, but to avoid manual reauthentication in this...
Time filter gets reset when navigating away from Dashboard
legacy
Issue The selected time filter gets reset when navigating between dashboards. Steps to Reproduce: Navigate to the Sites dashboard. Change the Activities card to “Last 24 hours”. Click the Pages tab. Navigate back to the...
404/Utility page doesn't work on Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as...
Webp images do not display in control panel editor
legacy Troubleshooting
Issue We are unable to work with webp images in our authoring environment  Environment DXP 7.4 Resolution Setup and enable ImageMagick in Liferay: Liferay Learn - Enabling ImageMagick and Ghostscript Navigate to...
specification facet view more feature
legacy
Issue How to configure the dynamic view more button in the specification facet? For example, from a UI perspective, if 100 specifications are created, then it shows specifications 10 at a time, and after that,...
Why isn't structure with "Upload" field not working?
legacy Troubleshooting
Issue The upload field of a Liferay structure is in broken state when user performs any action.   Environment Liferay DXP 7.4 Resolution Structure with the "Upload" field is not working for the user.  Open...
Captcha authentication via Headless API
legacy
Issue We have developed a Liferay fragment to collect user input via a custom-designed HTML form. This fragment interacts with custom Liferay objects through a Headless API using JS We have created a new role with the...
Configuration and Definition of Dataset Views for Headless Resources (Beta)
legacy How To
Context/Problem Liferay interfaces aimed at displaying data are too rigid for the user. They show a predefined set of information items, with one or more layouts (cards, table) and...
Does Liferay offer email validation tool implemetation?
legacy
Issue When sending out mass email notifications or alerts from Liferay, we have a high bounce rate. There are many invalid emails in our list, but we cannot clean them up. What email validation tools can be...
Utility page is not working
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a blank site. 3. Now, create two pages, on one page deploy the 'Product Publisher' and on another page 'Product Display'. 4. Create a Catalog. 5....
After upgrade the method .getDisplayDate() is not working
legacy Troubleshooting
Issue After performing an upgrade, when trying to use the.getDisplayDate() method in the widget template, errors are returned. Environment Liferay DXP 7.2-7.4 Resolution The .getDisplayDate() method has been...
The "max_connection" variable present in the database service is related to which parameter?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to configure the database service, the...
Can Client Extensions be deployed in an Liferay PaaS environment?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to use Client Extensions with my Liferay PaaS...
Configuring Multiple Domain Names Pointing to the Same Virtual Instances (Liferay PaaS)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have several Virtual Instances. Each one of this virtual instances...
ADA Accessibility - the "Choose" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]"   Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to...
Date Translation Issues in Web Contents
legacy Troubleshooting
Issue I created Web Content in the default English language and added a Date field to it. When I try to translate this Date field into another language, the translation is not generated correctly. Environment Liferay DXP...
Clear Analytics Cloud configurations
legacy Troubleshooting
Issue I would like to clone my environment, but an Analytics Cloud token can only be used by one DXP instance at a time. How do I remove the token from my cloned environment to keep it from disconnecting my...
Auditing of Site Memberships: Adding/Unassigning UserGroupGroupRoles
legacy
Issue We have found that groups of users are able to assign and unassign site roles to User Group memberships. Is there a way to audit role assignment changes? Environment DXP 7.4 Resolution As of now, there is no...
Activate Remove Text Formatting
legacy How To
Issue By default in CKEditor "Remove Text Formatting" functionality is hidden. Environment Liferay DXP 7.4 Resolution RemoveFormat is already added to our shipped CKEditor, only it's needed to add the...
Changes in one node cause the dropping of the same entry in another node's cache
legacy
Issue  It has been observed  that when a user makes an update of the cache in one node, it removes that entry from the cache in other nodes.   Environment DXP 7.4 Resolution This is an expected behavior. When an entity...
CVE-2020-28885 and CVE-2020-28884
legacy
Issue We would like to know about Liferay's vulnerability to CVE-2020-28885 and CVE-2020-28884. The CVE's claim that it is a vulnerability for an Administrator User to be able to inject commands through the Gogo Shell...
RuntimeException is Thrown in the Log
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following error is thrown in the log after my latest deployment:...
Asset Publisher shows the webcontent folder instead of articles
legacy
Issue Web contents are listed in their respective folders Steps to reproduce: 1. Start the server 2. Navigate to Content & Data > Web Content. 3. Create a Structure (say str-1) using 3 text fields. 4. Create 3...
Unable to save Site Virtual Host - ERROR Duplicate entry for key 'IX_76A64FBE'.
legacy Troubleshooting
Issue When attempting to add a new Virtual Host in the Site Configurations, it is not possible to save the changes, and an error message appears in the portal's UI: "Error: Your request failed to complete." In...
Search engine shows a different hostname in the title than the one that is in use when using Virtual Instances
legacy Troubleshooting
Issue In the event that the Liferay DXP site is in a virtual instance, and is indexed by a Search Engine, the hostname appears to be incorrectly set in the resulting title Environment Liferay DXP 7.4 using virtual...
ADA Accessibility - the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce:...
ADA Accessibility - Screen Reader is announcing "Go To" at the end of Heading Level announcement
legacy Troubleshooting
Issue Expected Result: I expect the Screen Reader to only announce relevant information to avoid confusion   Actual Result: The SR is announcing the Heading Level 1 link on the Home page as as: "[Heading Name]...
Comments on Documents & Media taking a long time to be made
legacy Troubleshooting
Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time...
How to reduce difficulty on captcha for Liferay DXP 7.2
legacy Troubleshooting
Issue The captcha generated in the login is unreadable, even for humans. Environment Liferay DXP 7.2 Resolution Go to System Settings > Security Tools. Find and delete the following properties: ...
ADA Accessibility - When editing the home page the Main Menu items are not accessible using mouse
legacy Troubleshooting
Issue Expected Result: The interactive options when editing a page should be accessible using the keyboard Tab key as well as via mouse   Actual Result: When editing the home page the main menu options are not...
Errors starting with Elasticsearch 8
legacy Troubleshooting
Issue After upgrade to version 7.4 U91 and also having elasticsearch configured with version 8.7.0, we notice a consistent error every time the servers starts: [IndexConfigurationDynamicUpdatesExecutorImpl:52] Unable...
Use manual propagation of fragments in production environments
legacy Troubleshooting
Issue Changes to fragments are not reflected on pages where they are used Environment Liferay DXP 7.4 Resolution You can use manual propagation to be on the safe side:...