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Email Address Validation for Forgot Password
Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to...
"Inconsistent patch level detected" error occured in the logs
Troubleshooting
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...
Migration Guidelines from Cloud Stack Version 4.x to 5.x
legacy How To
Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...
ClayDatePicker making everything inaccessible
legacy Troubleshooting
Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element.  Steps to reproduce: Click on Date Picker Field  Click on year dropdown within the Date Picker Without...
Sending Individual Emails for Workflow Notifications
How To
Background In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. Objective The goal is to send individual emails to each of the...
Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2
Troubleshooting
Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear....
Login URL Parameters Reported as Security Threat
legacy Troubleshooting
Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...
Default Language not being applied to not translated content
legacy Troubleshooting
Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...
Can I add internal vocabularies through the Site Initializer?
legacy
Issue We use the site initializer to create sites and we want to use internal vocabularies to categorize content. Environment DXP 7.4 Resolution This is not available out of the box in 7.4, but this feature has...
How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2
legacy How To
Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...
How to approach creating a MessageListener to verify a Publish while using Publications?
legacy How To
Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...
How to use JQuery client extension?
legacy How To
Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...
Search Bar text suggestions does not show content created in a publication
legacy Troubleshooting
Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. In Production, create a web content “testProd” Create a new publication P1. In P1, create a web content...
LCP Command Fails with "UNABLE_TO_GET_ISSUER_CERT_LOCALLY" Error
legacy Troubleshooting
Issue When deploying a microservices client extension using the LCP command in a Liferay Cloud environment, the command fails with the following error message: UNABLE_TO_GET_ISSUER_CERT_LOCALLY. Environment...
Unable to edit documents after rejection in workflow
legacy Troubleshooting
Issue User is unable to edit documents after they are rejected in a single approval workflow. The edit buttons are disabled, which prevents them from making changes before resubmitting. Steps to Reproduce: Log in...
How to Exclude User Names (userName field) from Search Queries in Liferay
legacy How To
Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content...
Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated
legacy Troubleshooting
Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...
Can I change the Article ID after disabling Autogeneration of IDs for Journal Articles?
legacy
Issue When I change the ID of a previously created Web Content, after Publishing, the ID does not change. I have System settings → Web Content → Administration → Journal Article Force Autogenerate ID disabled...
SAML - Can you end the Identity Provider's session when the Service Provider's session times out?
legacy Troubleshooting
Issue We have Liferay configured as a SAML Service Provider (SP), and we use third-party software as the Identity Provider (IdP) Our IdP is used for multiple applications, so its session timeout is set for a...
Old version of an updated file gets downloaded instead of the new version
legacy Troubleshooting
Issue Some team members had to go into the 'Current Assets' asset library and re-version some files that needed updating. After re-versioning the files, when Person A went to download the files to see how...
Is integration of mTLS possible in Liferay?
legacy How To
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to...
Creating Display Page Templates for Calendar Events in DXP 7.3
legacy
Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment...
The site name is appended to every Event/Meeting created in Liferay Calendar
legacy
Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or...
Web Content Not Displayed in Context in Search Results
legacy Troubleshooting
Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the...
Impersonation Clashes with Cached Web Content Templates
legacy Troubleshooting
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...
How to modify the Cache-Control header to prevent browser caching issues
Troubleshooting
Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those...
Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes
legacy Troubleshooting
Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...
Console errors when local staging is on
legacy Troubleshooting
Issue There is a staging initialization failure within the console when local staging is on.  Steps to reproduce:  Publishing > Staging > Toggle Local Staging On Navigate to the Home Page and check the console within...
Staging Object Entries
legacy
Issue I would like to enable Staging for my Object Entries Environment Quarterly Releases Resolution This feature is not yet available in Liferay, however, it is already on the roadmap You may view the...
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
legacy Troubleshooting
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...
How to create Web Content with large images from text file?
legacy Troubleshooting
Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...
Modified date not match the author of a web content, document or any other asset.
legacy
Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...
Handling an excess number of User Notifications
legacy Troubleshooting
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the...
Defining Permissions for Object Entries
legacy
Issue The creator/owner of an object entry (or any other data type) has full permissions to manage that entry (update, delete, view). I would like to give Object Admins the possibility to define/restrict...
I can select a Display Date in the past for a Web Content
legacy How To
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....
Is it possible to create Style Books directly from a Client Extension?
legacy
Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...
Email Settings not resetting completely from Instance Settings
legacy Troubleshooting
Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional...
Using Required for system configurations.
legacy Troubleshooting
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...
Tomcat's vulnerability CVE-2023-44487
legacy
Issue Is DXP 7.4 affected by Tomcat's Rapid Reset CVE-2023-44487? Environment Liferay DXP 7.4 Resolution If user is not using Tomcat with DXP, then it is not affected by “Tomcat's Rapid Reset CVE-2023-44487”. If...
If Form entries are saved into an Object, email notification about Form submission is not sent
legacy Troubleshooting
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR...