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Unable to upload multiple documents after invalid file is selected
legacy Troubleshooting
Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...
Assign User to Account
legacy How To
Issue Not able to select the created User to be assigned to an Account.   Environment Liferay DXP 7.4 Commerce 4.0   Resolution Users for Accounts can only be created within the Account Users interface. A...
Grid does not work properly with Rules
legacy Troubleshooting
Issue Steps to Reproduce: Start Portal Go to Content & Data>Forms Create a form with a grid and any other field Give the grid field 2 rows and 2 columns Go to the Rules tab Set a new rule that if "Grid" is equal to...
How to find the "Look and Feel" and "Advanced" tabs when creating a content page
Troubleshooting
Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you...
Deleting a single menu item does not reorder all its sibling menu items
legacy Troubleshooting
Issue Reproduction Steps: 1. Setup Liferay DXP 7.1 2. Create a new Site 3.) Create the following page hierarchy 1.Home 2.Search 3.P 4.Q 4.)Create a new navigation menu nm1 5.) Add Home, Search, P and Q as navigation...
Error with liboneagentloader.so starting Liferay service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating the Liferay service image used to deploy the...
Decimal separator is lost after saving in non localized fields
legacy Troubleshooting
Issue Steps to reproduce Set Spanish as default language in your site. Create a new Dynamic Data List. In the Data Definition create a new structure include a numeric field and setting Localizable => No. Create a List...
Moving a menu item tree can potentially corrupt the order values at the level where the root menu item is inserted
legacy Troubleshooting
Issue Reproduction Steps: Setup Liferay DXP 7.1 Create a new Site Create the following page hierarchy Home Search P P1 P2 Create a new navigation menu nm1 Add Home and Search as navigation menu items to nm1 in a row...
Password reminder answers are not masked
legacy Troubleshooting
Issue As Liferay DXP does not hide password reminder answers, attackers can capture user's password reminder answers through man-in-the-middle or shoulder surfing attacks. Environment Liferay DXP 7.0 Liferay DXP...
It is not possible create friendly URL with only one character
legacy
Issue If I create a page with one single character FriendlyURL, when I save the page I get an error. It is not possible either by using letters or numbers. Environment DXP 7.0+ Resolution It is not possible to create...
AssetEntryUsage entries are not automatically generated during lar importing
legacy
Issue We observed that after importing a full site export (pages + web contents), there are not any entries for AssetEntryUsage in database. We checked it with our own groovy script. Our problem is that we have...
Problems migrating component from AUI to Clay
legacy How To
Issue Migrating components from AUI to CLAY, there are some features that cannot be directly adapted. Sometimes, these problems in the migration bring features requests or functionality questions regarding CLAY...
Users can access the Control Menu from DXP 7.3
legacy
Issue On DXP 7.2, the Control Menu was not visible for Users and Power Users, but from DXP 7.3 it is. But since they don't have any permissions, the Control Menu seems to be empty. Environment DXP 7.3+ Resolution...
Are there Blade templates available for custom Web Content structure fields?
legacy How To
Issue Is it possible to use a Blade template to create a personalized Field for a Web Content structure? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution For Liferay DXP 7.3 and lower versions, there is...
Global site DDMs are not exported
legacy Troubleshooting
Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...
Publication fails caused by "No User exists"
legacy Troubleshooting
Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...
HTTP ERROR 414 when attempting to move web contents/folders
Troubleshooting
Issue When I try to select all web contents and/or folders and try to move them to another folder I receive an "HTTP ERROR 414". Reproduction Steps: Go to Content & Data --> Web Content Create several web contents...
Re-importing contributed fragment collections cause missing default resources
legacy How To
Issue If a fragment on a page has a static resource (an image for example), it will disappear when the fragment collection is imported again. Environment DXP 7.3 DXP 7.4 Resolution This is the expected behavior because...
How to install Developer Studio using command line
legacy How To
Issue How to install Developer Studio using command line Environment Liferay Developer Studio Resolution Download the installer. Install Developer Studio using the following command...
Can the Web Content-related elements' IDs change after export/import processes?
legacy
Issue I want to know if the IDs that can be seen on the UI for Web Content articles, Structures, Templates can change after exporting and importing them on the same or a different site. We did a test where we exported...
Form Focus Object
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
The birthday is reset to {01/01/1970} on LDAP import
legacy Troubleshooting
Issue Every time a user is logged in, the birthday is automatically updated to the default value {01-01-1970}. We configured the LDAP server in Instance Settings. Environment Liferay DXP 7.2 Liferay DXP 7.3...
Missing path in search results for web content
legacy Troubleshooting
Issue There is a missing path in search results for web content.  Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title...
How to check from a page fragment if the edit mode is active?
legacy How To
Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP...
Unable to select individual Web Content for export
legacy
Issue Users are unable to select the specific web content for export/import.  Steps to reproduce: 1. Create 2-3 Basic Web Contents. 2. Select 3 dots in the top right corner. 3. Select Export/Import. 4. Web...
Navigation menu items for public/private layouts are not published from Staging to Live
legacy Troubleshooting
Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...
Unable to create Minium Demo site
legacy Troubleshooting
Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any...
"Content security policy" header is not available in the application response
legacy
Issue The "Content security policy" header is not available in the application response. How to add or enable the CSP? Environment Liferay DXP 7.3 Resolution Liferay doesn't directly support the CSP as there are no...
Unable to add address in my account
legacy Troubleshooting
Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by...
Access Liferay PaaS Elasticsearch Server Indices
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Which endpoint should I use to access Elasticsearch Server indices?...
Version of spring-** jars after installing a hotfix
legacy
Issue To address the Spring4Shell vulnerabilities, the patched version of spring-beans.jar should be in its manifest file after the hotfix installation, is spring-webmvc.jar included in this? Environment Liferay...
How to Export a Single Form as a LAR File
legacy How To
Issue How can I export a single form in LAR format? Environment DXP 7.3   DXP 7.4 Resolution During the export process, there are options that allow for the inclusion/exclusion of data. In this example, we'll use...
Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled
legacy Troubleshooting
Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...
Localize download URL in image fragment in 7.2.x writing a custom fragment
legacy How To
Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following...
DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags
legacy
Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the...
Guest user cannot see Blog images in Live environment
legacy Troubleshooting
Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...
Can't select pages from other sites
legacy Troubleshooting
Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...
When changing web contents at the same time, the error message can be confusing
legacy Troubleshooting
Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...
How to bulk-edit categories on documents?
legacy
Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2...
The selected theme is not retained when importing a site template from another site template
legacy Troubleshooting
Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...