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How to check if a certain fix has been released in an official Update version?
legacy How To
Issue In the past I have received a fix from Liferay through a hotfix, which works fine I'd like to know when or how to check if this code fix is included in your future docker image update/upgrade version of liferay....
Enable TLS 1.2 with Java 7 for Apache Tomcat
legacy Troubleshooting
Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where...
Analytics Cloud Segment appears in DXP Segments without titles
legacy Troubleshooting
Issue Create a new Segment in Analytics Cloud (Static or Dynamic) that has members Create a new Dynamic Segment that has no members Wait until the segments sync from Analytics Cloud to Liferay DXP Go to Liferay >...
How to make Global Web Content default to selecting images from the Global image library
legacy Troubleshooting
Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global...
Image URLs in headless API responses include the port number
legacy
Issue While using the headless API, users can see the port with the source URL.  Environment Liferay DXP 7.4 Commerce 4.0 Resolution This is the expected behavior as Liferay is either serving the full URL,...
NullPointerException error seen with custom Terms Of Use
legacy Troubleshooting
Issue When custom content in "Terms of Use" is set via Instance Configuration in Control Panel, and logging in as a new user for the first time, a NullPointerException is seen. Environment DXP 7.4 Resolution The Terms of...
Search isn't working on Grouped Product Page
legacy Troubleshooting
Issue Encountering issues while searching for a product in the group product tab. Steps to reproduce: 1) Navigate to Product UI, create one grouped product and some 2-3 simple products 2) Open the grouped product...
Get categories via /api/jsonws request, response with 403 status
legacy Troubleshooting
Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal...
How to restrict Access to a specific Site
legacy How To
Issue How do I to restrict access to a particular site for certain Users in the Liferay platform? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can restrict access to a specific site by changing the...
When and how are TLS certificates renewed?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We want to know when TLS certificates are renewed....
Blogs With Images Load Slowly and Eventually Time Out
legacy Troubleshooting
Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded...
Commerce orders API - how to filter results by orderStatus?
legacy Troubleshooting
Issue I am trying to filter orders fetched from the API /o/headless-commerce-admin-order/v1.0/orders by orderStatus, but that does not seem to be possible.  Steps to reproduce: 1. Create an order and accept it 2. GET...
Is There An IDE That Liferay Recommends?
legacy
Issue Does Liferay suggest a particular IDE for development? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Liferay does not have an officially recommended IDE, you may use whichever you are...
Search results can be incomplete when highlighting is enabled
legacy Troubleshooting
Issue With highlighting enabled, search results only shows those sentences which match. If there are no matches, it shows all sentences. This can affect the title, summary and other result fields. Environment Liferay DXP...
Contents without URL shouldn't link
legacy Troubleshooting
Issue Contents without URLs linked when used in a Navigation Menu Steps to reproduce: 1) Create web content and set None in the display page selection 2) Create a Site Navigation Menu and add the created web...
Activities portlet doesn't show journal updates
legacy Troubleshooting
Issue The Activities widget/portlet does not notify when a Web Content is edited, it only notifies when a Web Content is either created or deleted. Environment DXP 7.4.x DXP 7.3.x DXP 7.2.x Resolution...
How to resolve Jenkins failing to build a service with a non-zero status of 127
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build the Liferay PaaS service, our...
How to generate build logs with the --verbose flag in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes builds fail and we don't have enough...
Whitespace below document on an embedded page
legacy Troubleshooting
Issue While using an embedded page with single page PDF url, a big white-space gets added to the page affecting the look and feel of the page. Steps to reproduce the issue: Upload a PDF document of single page on...
liferay-asset:asset-display doesn't show the items
legacy Troubleshooting
Issue When changing from <liferay-ui:asset-display> taglib to <liferay-asset:asset-display> taglib using same parameters, the latter doesn't show any items. Environment Liferay DXP 7.4 Resolution You have to...