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Compatibility for OpenOffice v4.1.13
legacy
Issue Is Liferay DXP 7.4 compatible with v4.1.13, as in the compatibility matrix only v4.1.11 is mentioned? (Required for upgrading OpenOffice from v4.1.11 to v4.1.13, for security compliance reasons.)...
LCP Tool installation in a restricted environment
legacy Troubleshooting
Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...
Liferay deployment fails with Dynatrace errors in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...
Image tab is not displaying
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3. 2. Navigate to Design > Fragments. Create a fragment with the following HTML: <div data-lfr-background-image-id="background-image1"> </div> 3. Create a content...
Liferay PaaS: Cannot add hotfix to the GitHub repository - Hotfix is larger than 100MB
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The hotfix is so large that it is cannot be added to...
Why aren't all article versions shown in the index?
legacy Troubleshooting
Issue After making a full re-index the index results are not according to the number of article version entries in the database.  Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution 1.)...
Can the same email address support multiple accounts created within Liferay?
legacy
Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...
How to give permission to a specific user to use Fragments
legacy How To
Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay...
Can I integrate an additional Captcha Engine?
legacy
Issue Currently, Liferay offers 2 Captcha Engines out of the box: Simple Captcha and Google reCaptcha 2 We would like to use another Captcha service.   Environment Liferay DXP 7.4   Resolution At the moment it is not...
Please select a tool from left menu
legacy Troubleshooting
Issue When we click on the search button on the management toolbar before the page is fully loaded causes an error: Please select a tool from left menu Environment Liferay DXP 7.4 Resolution The observed behavior...
The user can no longer edit and add new web content after enabling the local staging
legacy Troubleshooting
Issue When staging is enabled, the user with the web content editor role will be unable to add or edit any web content in the staging environment.  Steps to reproduce: Create a site On-site configuration enables...
I cannot create Users with emails that start with "root"
legacy
Issue Liferay does not allow me to register a user with the email root@acme.com. The UI displays the following error: Error: Please enter a valid email address. I would like to know if there is a setting that...
If Guest user submits a Form with an uploaded file, the email sent about Form submission does not show the file
legacy Troubleshooting
Issue Add a Liferay Form with an Upload field Enable Guest upload for the field Enable email sending for Form submission Submit the Form as Guest Result: The email is sent, but instead of the content of the file...
Default permissions for a new page to avoid revealing page information
legacy
Issue It would be wonderful if default page permissions could be configured on a site level, and in addition, if guests do not have view permission for the page it would not appear in the sitemap even if the...
Unable to see Mapped Products table on the Product Detail page
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site using Minium site template. 3. Create a Diagram product. 4. Upload an image for the diagram.  5. Add pins to the diagram(add a pin of type ‘Not...
Auto translation is not working using google cloud translation API
legacy Troubleshooting
Issue Steps to reproduce: 1. Enabling Google Cloud Translation requires an active account and a Google Cloud project with Cloud Translation API enabled. This project must also have a service account with a JSON...
How to hide untranslated articles and pages
legacy
Issue Is there an option to hide the articles, pages, and other content in particular languages? If the article does not contain a translation in the requested language, the user should be redirected to the main...
Deleted category images references are showing in 'CPAttachementFileEntry' table
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Categories > Categorization 3. Create a vocabulary. 4. Inside vocabulary, create a category. 5. Now, edit this category > Navigate to Images...
Encountering NullPointerException while creating relationships using Oracle database
legacy Troubleshooting
Issue Steps to reproduce: 1. Configure Liferay DXP 7.4 with the Oracle database. 2. Navigate  Applications Menu > Control Panel > Objects. 3. Create a custom object. 4. Create a text field and mark the unique...
Users are taking time to load in the relationship tab
legacy Troubleshooting
Issue Facing issue while creating an object with a many-to-many relationship with the User object. While adding an entry of a particular object and trying to associate the User with that entry, the list of...