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Unexpected Page Redirection to an Invalid Friendly URL
legacy Troubleshooting
Issue When accessing a page with a valid friendly URL (e.g. /web/portal/manage-users), an unexpected redirection occurs to another URL (e.g. /web/portal/manage-users-a). The unintended page and its redirect...
Layout Templates Appear in the Themes Section
legacy Troubleshooting
Issue After an upgrade, custom layout templates (layouttpl) are incorrectly displayed in the "Themes" section of the page configuration. This occurs because the generated .war file for the layout...
Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes deleteUserGroupUsers(long userGroupId, long[] userIds)
legacy Troubleshooting
Issue Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes the deleteUserGroupUsers(long userGroupId, long[] userIds) method. In this case, when...
Link to Page Layout Selector shows public pages in the selector in private page configuration after saving
legacy Troubleshooting
Issue I have an issue with the Private Page of type Link to Page of this site. They create a blank site, and they add to it 2 Private Pages. One private widget page and another link to a page of this site. On the...
How to Configure Liferay DXP Logs in JSON Format
legacy How To
Issue How can Liferay DXP be configured to generate logs in JSON format instead of the default plain text format? This is often required for integration with modern log aggregation and analysis tools....
Translated Object Field Values Not Displaying in Page SEO Meta Tags
legacy How To
Issue When using an Object with translatable fields for a page's SEO settings (e.g., HTML Title and Description), the translated values do not appear in the page's meta tags. For example, when viewing the page in...
Integrating Liferay as a Mobile App
legacy
Issue I want to export my Liferay web instance into an Single-Page-Application (SPA) or a standalone native mobile App. Environment Liferay DXP 7.4 Quarterly Releases Resolution Currently Liferay doesn't support...
How to set up a "maintenance" page in a PaaS non-prod environment
legacy How To
Issue I would like to use the maintenance page feature described at https://learn.liferay.com/w/dxp/cloud/support-and-troubleshooting/troubleshooting-tools-and-resources/maintenance-and-downtime and I would like to first...
OAuth2 Token sometimes gets 401 response
legacy Troubleshooting
Issue Sometimes users are unable to log in because their OAuth2 tokens receive a 401 "Unauthorized" response. This seems to happen randomly, and the tokens should be valid. Environment Liferay DXP Resolution...
Last Login Date is not updated in the User's and Organizations Menu
legacy Troubleshooting
Issue The Last Login Date displayed in the Users and Organizations UI is not updating accurately. Even after a user logs in, the date remains unchanged. Environment Liferay DXP 2024.Q4+ Resolution Enable Feature...
Empty searches return no results using a Text Match Over Multiple Fields blueprint element
legacy Troubleshooting
Issue When a Blueprint is configured with the Text Match Over Multiple Fields element, performing an empty search yields no results. Environment Liferay DXP 7.4 U5+ Liferay DXP Quarterly Releases Resolution Text...
Headless Batch Import: Attachment Field with URL Creates Duplicate Empty File
legacy Troubleshooting
Issue When using the Headless Batch Engine to import Object Entries with an attachment field using a file URL, following the documentation here, we see that it creates duplicate empty files. Environment Liferay DXP...
Field Group Fields Missing in "Untranslated" View for Non-Default Locale
legacy Troubleshooting
Issue When we check untranslated field group fields in our web content for the non-default locale, they are not visible. Environment Liferay DXP Quarterly Releases Resolution Contact Support and request a hotfix with...
NullPointerException in getArticleDisplay without a ThemeDisplay
legacy Troubleshooting
Issue After upgrading to Liferay DXP 7.4 2025.Q1.0 or a newer version, calling the JournalArticleLocalService.getArticleDisplay() method for a Journal Article located in the Global Site fails if the...
Since property 'live.users.enabled' is deprecated, is there a replacement for managing session concurrency?
legacy
Issue The property live.users.enabled is required to manage simultaneous user logins via the auth.simultaneous.logins property. However, live.users.enabled has been marked as deprecated for a while. This raises...
CVE-2025-27867
legacy
Issue We would like to verify if our Liferay instance is vulnerable to CVE-2025-27867. Environment DXP 7.3 Resolution Liferay does not use the Apache Felix Web Console out-of-the-box, and on its own, should not be...
A page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout
legacy Troubleshooting
Issue This article documents a case where a page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout Environment Liferay DXP Quarterly Releases Resolution Pages inherit styles from...
Custom DDM field React error #321
legacy Troubleshooting
Issue While using our custom ddm field module we are facing react error #321 Environment Liferay DXP Quarterly Releases Resolution The issue could indicate that multiple instances of React are being loaded. Since...
Can Terms Of Use be Configured at the Site Level?
legacy
Issue If we have two or more sites, is it possible to specify a different journal article for the terms of use of each site? As the following current custom properties are not sufficient as they apply to every site:...
Web Content Templates cache Absolute image URLs, not Relative URLs
legacy Troubleshooting
Issue The templates cache absolute image URLs instead of relative URLs. Environment 2024.Q1.12, 2024.Q1.18 Resolution Upgrade to 2024.Q2.0+ or Request a hotfix with LPD-23196, knowledgeArticleType: troubleshooting,...