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Configuring Liferay to display CAPTCHA's with numbers only - 7.2
Issue Configuring Liferay to display CAPTCHA's with numbers only instead of alphanumeric characters. Environment This issue affects Liferay 7.2 Resolution While the default CAPTCHAs in Liferay generated by SimpleCaptcha contain alphanumeric combinations it is possible to configure them...
Impact of data growth in "UserTrackerPath" table on the portal
legacy
Issue Enabling live user track on the Liferay portal is saving the tracked data of all users in the "UserTrackerPath" table due to which the growth of the table is keeps increasing. Is there any impact due to the growth in data entries? Environment Liferay Portal 6.2 Liferay DXP 7.0,...
Disabling The Default Adaptive Media Images
legacy Troubleshooting
Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300 /o/adaptive-media/image/403687/Thumbnail-300x300/home.png?t=1567146932300 Environment DXP 7.1 Resolution Adaptive Media detects the...
How to restrict Users to add certain portlets to page
legacy Troubleshooting
Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page' checked for each portlet, still the users can see every app in the list, when clicking...
As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance
legacy Troubleshooting
Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a new workflow Result: In Portal 6.2 and DXP 7.2, you have no option to add...
How to upgrade Commerce
legacy How To
Issue Is it possible to upgrade Commerce version, and if so, how would this be done? Environment Liferay DXP 7.1+ Liferay Commerce Resolution: Follow these points below for Commerce upgrade: Shut down Liferay. Delete the osgi/state folder in Liferay Home. Delete Liferay Commerce -...
When I edit a user's personal information, only English Prefixes are available
legacy
Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are available (Dr, Mr, Ms, Mrs) Environment Liferay DXP 7.0+ Resolution Even if...
How to Enable Delete Option for Document & Media Portlet
legacy Troubleshooting
Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the below steps: 1) Log in as Admin. 2) Click on the ellipsis button(the...
What Language is Set for Liferay's Web Pages?
legacy
Issue There are multiple different settings used to set the language preferences for our web pages. What language is finally used when a user visits the site? Environments Liferay DXP 7.0+ Resolution For Anonymous Users If the URL contains a language code (ie: /en, /es, etc...), the...
Target Platform feature no longer works after updating the Gradle workspace
legacy How To
Issue Target Platform feature no longer works after updating the Gradle workspace Environment Liferay Gradle Workspace 2.0.3 or later Resolution Portal source indexing is disabled in Gradle workspace version 2.0.3+ (Target Platform plugin version 2.0.0+). To enable this functionality,...
Naming Conventions for Liferay Fix Packs and Service Packs
legacy
While it is our hope that the naming conventions for Liferay releases would be mostly self-explanatory, this guide is provided to help explain the various elements you see within the release names. Fix Packs The diagram below explains the elements in the naming of Fix Packs for DXP 7.1+...
If I use local data providers in my forms, they do not appear for Guest users
legacy Troubleshooting
Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I create a Form with a 'Select from List' field I set the field to use...
Elasticsearch fails to start with jna tmp dir configured (core dump)
legacy Troubleshooting
Issue Trying to start remote Elasticsearch crashes with a core dump. # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f424226f40a, pid=28216, tid=139922878629632 # # JRE version: Java(TM) SE Runtime Environment (7.0_75-b13) (build...
Error cannot read JPEG2000 image
legacy Troubleshooting
Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000 image: Java Advanced Imaging (JAI) Image I/O Tools are not installed Environment DXP...
Authority to Edit Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If I create my own roles, which permissions do I need to edit web...
Liferay Marketplace Apps - Get Past Versions
legacy How To
Issue How can I download past versions of Marketplace Apps? I can only see the newest App version on Marketplace Environment DXP 7.2    DXP 7.1    DXP 7.0 Resolution We need to first purchase the App, subsequently, we can get the required version.  In this guide, we'll get version 1.0.0...
How do I remove the LCS Portlet from Liferay DXP?
legacy How To
Issue I am using .XML activation keys for server registration and would like to remove the LCS portlet from my Liferay DXP installation. Environment Liferay DXP 7.0, 7.1, 7.2,7.3 Resolution To remove LCS from Liferay DXP 7.0,7.1 & 7.3, with the server shut down, simply remove the Liferay...
Theme build fails with error: @keyframes missing name near line
legacy Troubleshooting
Issue When building a 7.2 theme created with the Liferay Theme Generator (or inside a Liferay Workspace), the gulp build task will fail with error: [15:04:04] Starting 'build:r2'... events.js:174 throw er; // Unhandled 'error' event ^ Error: @keyframes missing name near line 16530:20 at...
I cannot upload .mpg/.ogg files for category images in Commerce
legacy Troubleshooting
Issue I go to Categorization > Categories I add a new category in a Vocabulary I edit the category I go to the Images tab It says: .gif, .jpeg, .jpg, .png, .mpg, .ogg file extensions are accepted I try to upload files with .mpg/.ogg extension I get the error message: Please enter a file...
Blog cover image is cut at the top and at the bottom
legacy Troubleshooting
Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs > Images will also be cut. Environment Liferay DXP 7.0+ Resolution 1)...
Liferay Connected Services - Feature Deprecation Update - March 2020
legacy
Summary After a thorough evaluation, Liferay has decided to deprecate the following features in the LCS Platform on lcs.liferay.com: Page Analytics Snapshot Metrics Fix Pack Management Portal Properties   These features have been discontinued. To view previously recorded metrics, you can...
Will Liferay DXP 7.1 support X-Frame-Options, X-XSS-Protection, X-Content-Type-Options headers?
legacy How To
Issue Will Liferay DXP 7.1 support X-Frame-Options, X-XSS-Protection, X-Content-Type-Options headers? If yes, how to enable the same. Environment Liferay DXP 7.1 Resolution Liferay DXP 7.1 is already secured with the following headers and it is enabled by default. These values are found...
How to Adjust Page Styles
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to adjust the page style? Environment Liferay DXP 7.0,...
Security Vulnerability: Remote-Code-Execution (RCE) With ImageMagick
legacy Troubleshooting
Issue Symptom: CVE-2016-3714 - Insufficient shell characters filtering leads to potentially remote-code-execution vulnerability in ImageMagick. Environment  ImageMagick before 6.9.3-10 and 7.x before 7.0.1-1  Resolution Liferay does not endorse or support any specific third-party...
I would like to customize the template of the email sent about flagged Message Boards posts
legacy How To
Issue When a user flags a message as inappropriate in Message Boards, the admin user receives an email notification. I would like to customize the subject and the body of this email template. Environment DXP 7.1+ Resolution The original template files are located in...
Unable to Publish Content if there are Missing Page Links - DXP 7.0+
Issue When I disable "Validate Layout References" I receive an error. Environment Liferay DXP 7.0 + Resolution If you would like to maintain relative links or allow the validator to ignore the missing file entries, then you can perform the following steps: In Liferay DXP 7.1 + Navigate...
About the "History" tab of "Go to other sites
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are the conditions under which a site appears in the "History" tab?...
A warning message appears when installing LiferayDeveloperStudio.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue When installing...
About the "Enable Incremental Views" feature
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue The asset publisher's...
How to check jQuery, Bootstrap version
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there any way to check the version of jQuery ,Bootstrap running in...
Import nested groups and users from Microsoft Active Directory
legacy How To
Issue What configuration is needed in Liferay so that the nested groups and the users are imported from AD? Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Change the User attribute of the Group Mapping in the LDAP server configuration page to member:1.2.840.113556.1.4.1941:.   Additional...
Unable to remove /web/guest from a few selected pages.
legacy Troubleshooting
Issue By following the article: How to remove unnecessary parts from the URL / shorten URL / make URL friendlier, the /web/guest is removed from the URL. However, for a few pages, the /web/guest still persists. Environment Liferay DXP 7.2 Resolution When the pages are linked through the...
What is the default jquery version used in Liferay?
legacy How To
Issue How can we find the default jQuery version used in Liferay? Environment Liferay DXP 7.0+ Resolution The best way to check the jQuery version is by executing the bellow commands when the Liferay Portal is running: Executing in browser console jQuery.fn.jquery Executing in browser...
Users are being logged in as some other user
legacy Troubleshooting
Issue When any user logs into the portal, they see the user profile of another user instead of seeing their own profile. Environment Liferay DXP 7.0 Resolution There are usually two root causes for the reported behavior: 1. Session ID conflict, and 2. Incorrect cache configuration....
The forms will not get submitted if the webcontent is embedded in theme
legacy Troubleshooting
Issue When a Web Content Display(WCD) is embedded in the theme header and a web content article is added in that WCD from the existing portal. Due to this, the existing forms will not get submitted because the ID & Portlet Name of selected web content gets attached to every other form....
Unable to add a document from Control Panel-> Document and Media.
legacy Troubleshooting
Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive.  This behavior is only observed whenever the server is started from Liferay Developer Studio(LDS). Environment Liferay DXP 7.2 Resolution When the...
Elasticsearch killed by Linux OOM Killer
legacy Troubleshooting
Issue Linux Out of Memory Killer stops the Elasticsearch Java process OOM Killer is killing ES Environment DXP 7.2      DXP 7.1      DXP 7.0 Resolution Set a limit on how much memory Elasticsearch can use outside the heap 1. Elasticsearch can consume memory outside of the JVM heap 2....
Is the Email Notification for a Form Submission Editable?
legacy
Issue Can the email notification that is sent for new form submissions be edited?  Additionally, when a form is submitted with uploaded file(s), can the email notification be configured to include those files as attachments to the email? Affected Versions Liferay DXP 7.0+ Resolution Form...
Publish two different Contents by creating only one Web Content
legacy How To
Issue How to display two different types of content through the same web content? Environment Liferay DXP 7.2 Resolution It is possible to use the same Web Content on different pages using the different layout/template. Please refer the below example for the same: a) Create a Structure...
Pagination and expand/collapse not working for 'Documents and Media' on Internet Explorer 11
legacy Troubleshooting
Issue In "Documents and Media" portlet the pagination and expand/collapse are not working while previewing documents in the Internet Explorer browser, whereas it works absolutely fine with other browsers  Environment Liferay DXP 7.2 GA 1 Resolution The above-observed behavior is a known...
HTML editor is not displaying in Web Content
legacy Troubleshooting
Issue While creating a structure, when you select a field as HTML and create web content using the same structure, the field is not displaying as an HTML editor. Environment Liferay DXP 7.0 Resolution The reason behind it is not displaying as an HTML editor is because Liferay by default...
Web Contents are not Displaying
legacy Troubleshooting
Issue If there is another Liferay server that is in sync with the other environment database. Now the Web Content is not displayed in the new server. Environment Liferay DXP 7.0 Resolution Reindexing is required to display Web Content. Below steps can be followed for the same: 1) Go to...
Primefaces: commandButton ajax="false" will not work with p:dataExporter and p:fileDownload
legacy Troubleshooting
Issue When using the Primefaces <p:commandButton ajax="false" /> with p:dataExporter and p:fileDownload, the page will not render properly, there will be visual issues. Environment Liferay DXP 7.0+ Resolution When using p:dataExporter and p:fileDownload in portlets, it is a best practice...
Soy taglib for ColorPicker no longer works as of 7.1 with fix pack dxp-13-7110
legacy How To
Issue From 7.1 with fix pack dxp-13-7110+ , using Soy taglib to create a ColorPicker, similar to this: <%@page import="java.util.HashMap"%> <%@page import="java.util.Map"%> <%@ include file="/init.jsp" %> <%@ taglib uri="http://liferay.com/tld/soy" prefix="soy" %> <p>...
OrderID license validation failed deactivating my server
legacy Troubleshooting
Issue Previously it was possible to activate a Liferay Portal server using an OrderID, this activation method is now deprecated and the web address that the Portal will attempt to communicate with is no longer valid. This has caused the Portal to be unusable Environment Liferay Portal...
Script loading issue is occurring in the sub versions of Internet Explorer 11 browser
legacy Troubleshooting
Issue The script loading issue is occurring in some systems but using the same Internet Explorer 11 subversions, its working fine in other systems. Environment Liferay DXP 7.2 Resolution Removing some of the third party scripts [For example, nicescroll.js] resolves the script loading...
Setting up a multi-stage staging environment
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is it possible to set up a staging configuration like DEV → UAT → PROD?...

Navigation

is shown on all DXP pages
legacy How To
Issue Liferay DXP HTML source will contain the below snippet on all portal pages: <nav class="quick-access-nav" id="vseg_quickAccessNav">     <h1 class="hide-accessible">Navigation</h1>     <ul>         <li>             <a href="#main-content">Skip to Content</a>         </li>     </ul>...
aui_deprecated.css cannot be loaded when switching to RTL languages
legacy Troubleshooting
Issue When using DXP in RTL languages (e.g.: Arabic, Hebrew), customers may notice visual errors and inability of Liferay to load CSS files, like, for example, aui_deprecated.css and others: With messages similar to this (Chrome): Refused to apply style from...
How to resolve "Couldn't find the portal-impl.jar" errors when patching 7.0 SP 12
legacy Troubleshooting
Issue When attempting to use the patching tool with a 7.0 Service Pack 12 bundle, the following configuration error is encountered: Problem with the configuration: Couldn't find the portal-impl.jar. Please check the configuration or delete the existing configuration and run...
Heavy database queries involving DLFileEntry table
legacy Troubleshooting
Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK, repositoryId, folderId, treePath, name, extension, mimeType, title, description,...
Audience Targeting version 2.2.0 cannot be deployed to my Liferay DXP 7.0 environment
legacy Troubleshooting
Issue Deployment of Audience Targeting version 2.2.0 fails in my Liferay DXP 7.0 environment  Environment Liferay DXP 7.0 with fix pack DE-59 or lower installed Resolution Audience Targeting version 2.2.0 requires fix pack DE-60 or higher Once DE-60 has been installed, Audience Targeting...
How to quickly modify email log levels
legacy Troubleshooting
Issue The environment is facing issues related to email but there is not enough information in the logs about it. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Temporarily increase the log level for packages related to email. Go to the Control Panel / Configuration / Server...
Canonical tags are not language specific
legacy
Issue I start Liferay I create a new site with a new page I sign out I navigate to the newly created page and inspect the HTML: <link href="http://localhost:8080/sitename" rel="canonical"> I switch to another language (eg: German) by navigating to http://localhost:8080/de/sitename I...
I can access a document via the download URL even if I change the file's name in the URL
legacy
Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg: http://localhost:8080/documents/33764/0/abc.jpg/6bac1ad9-1a7a-0cba-c70a-6fbe17a204a1?t=1571739939285) I change the file name in the URL (eg: bcd.jpg) I call the new URL...
How to hide the Product Menu for non-admin users?
legacy How To
Issue In Liferay DXP 7.0 and 7.1, there may be the requirement to hide the Product Menu (along with the icon to open it) to certain roles (for example, regular/non-admin, site users): Environment Liferay 7.0 DXP Liferay 7.1 DXP Resolution Liferay DXP does not provide a way to achieve the...
DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires Elastisearch 6.2 or higher due to InvalidTypeNameException error on startup
legacy Troubleshooting
Issue When DXP 7.2 SP1+/FP2+ is configured with Elasticsearch 6.0 or 6.1, the following error occurs on startup: Oct 22 13:42:10.417 build-14 [liferay-847b9fcf98-jmbds] [dxp] ERROR [main][IndexSynchronizationPortalInitializedListener:93] bundle...
Unable to select required Display Page
legacy Troubleshooting
Issue How can I make a Public or Private Page a Display Page? I cannot select a specific Display Page for Web Content The Display Page I want to use is grayed out / ghosted Images to demonstrate from Web Content UI Having pressed Choose, we find the Done button is not clickable for the...
Deleting Files and Folders in Documents and Media
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue "When I delete a document...
When searching, "sites that do not belong to the site" will also be displayed in the search results.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue When searching, content...

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