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Disabling jQuery breaks Control Panel and Login Portlet
legacy
Issue After disabling jQuery in DXP 7.2, it is no longer possible to close the control panel, expand the "Users" and other sections, and the login portlet breaks as well, resulting in reduced portal...
Unable to use /expandovalue/get-data method
legacy Troubleshooting
Issue When using the JSON Web Service API, to get the values for multiple column names, we find that filling the columnNames field on get-data Method does not yield any of the expected data. Any values input into the...
FrameworkEvent ERROR when deploying Liferay to WebSphere
legacy Troubleshooting
Issue After an upgrade from 7.4 U69 to U73, the following errors are seen when deploying Liferay to WebSphere: ERROR [Framework Event Dispatcher: Equinox Container:...
Model Listener cannot record an occurrence for user assignment in a password policy
legacy Troubleshooting
Issue Unable to record audit records using the add association method in either the user listener or the password policy model listener when a user gets assigned to a password policy. Environment DXP 7.4...
Overriding Gradle default settings and downloading files from a local repository using IntelliJ
legacy Troubleshooting
Issue Downloading files from the default Liferay repository is not possible due to firewall settings while using IntelliJ. How to change the default Gradle settings for the repositories and use a local one...
Failed upgrade process for module com.liferay.journal.service
legacy Troubleshooting
Issue During your upgrade process, you might encounter an error during the com.liferay.journal.internal.upgrade.v1_1_0.DocumentLibraryTypeContentUpgradeProcess step: Caused by:...
How to add Sample Data to Liferay DXP?
legacy How To
Issue While this might be a simple thing to do, the way to do this may be unknown to most Liferay users. Environment Liferay DXP Resolution Whenever you're first setting up your Liferay DXP server, you'll...
Basic document file entry type group id is zero
legacy
Issue After upgrade to DXP 7.4 U67 from 7.0, in DLFileEntryType table the entry for Basic Document type has the following fields set to zero: fileEntryTypeId, groupId, companyId, userId. Is this the intended behavior?...
Errors calling an external SOAP web service related to javax.xml.ws.spi.Provider or com.sun.xml.ws.spi.ProviderImpl after upgrading to Java 11
legacy Troubleshooting
Issue We have developed a custom login pre-action module where we want to call an external SOAP web service, this module was working on older Liferay versions. After upgrading to Java 11, if we try calling this external...
ServletException during Liferay startup caused by a NullPointerException
legacy Troubleshooting
Issue You might encounter an issue where you face an error when starting up Liferay which prevents proper functioning: javax.servlet.ServletException: java.lang.NullPointerException at...
Does Liferay have a health check URL or a similar monitoring mechanism?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to monitor Liferay nodes health in order to connect it...
com.liferay.portal.servlet.filters.i18n.I18nFilter has been removed. What do I need to do?
legacy Troubleshooting
Issue During startup (or upgrade) we see this error in the logs ERROR [main][VerifyProperties:163] Portal property "com.liferay.portal.servlet.filters.i18n.I18nFilter" is obsolete Why was this removed, and what do we need...
Audit OSGi Dependency Error Post Upgrade
legacy Troubleshooting
Issue We are observing the below error after upgrading: WARN  [main][DependencyManagerSyncUtil:73] Declarative Service Unsatisfied Component Checker check result: _Bundle {id: 148, name:...
Liferay DXP 7.4 Upgrade Compatibility with Spring 6.0.X
legacy
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...
PortalUtil.getPortalURL() is returning http response
legacy Troubleshooting
Issue While trying to fetch some data using PortalUtil.getPortalURL(httpServletRequest) method, it returns http response even on a SSL enabled website. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution There...
The Error "org.hibernate.HibernateException: Unable to determine Dialect to use" Occurs When Connecting to MariaDB Server
legacy Troubleshooting
Issue The server cannot start up due to the following error Liferay log: ERROR [ServerService Thread Pool -- 106][DialectDetector:147] org.hibernate.HibernateException: Unable to determine Dialect to use [name=MariaDB,...
Unable to copy from file:/opt/liferay/osgi/modules error when starting docker
legacy Troubleshooting
Issue When starting Liferay docker environment, the user gets the following error:  ERROR [main][ModuleReadHookImpl:88] Unable to copy from file:/opt/liferay/osgi/modules Environment Docker Liferay Quarterly Release...
Href lang URLs wrongly formatted (with trailing slash)
legacy Troubleshooting
Issue The presence of trailing slash is inconsistent in the href lang URLs impacting Search engine indexing. For example: https://www.mysite.com/en https://www.mysite.com/de/ https://www.mysite.com/fr Environment...
Resolving Job Scheduler Stuck in "In Progress" Status
legacy Troubleshooting
Issue The Job Scheduler log status remains stuck in "In Progress" after a server outage during a triggered job and can not be deleted. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution...
Upgrade Liferay From 7.4 to Quarterly Release
legacy How To
Issue Please provide details on how we can upgrade from 7.4 Update 20 to Quarterly Release 2023.Q3.2. Environment Liferay 7.4 Update 20, Liferay 2023.Q3.2 Resolution Replace the content in...