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Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration
legacy
Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector,...
Hebrew(Israel) is replaced with English(United States) in Localization Settings
legacy Troubleshooting
Issue When I add Hebrew(Israel) from the Available List to the Current List in the Localization settings, it is replaced with English(United States) in the Current Language List.  Environment Liferay 2024Q2 with...
Liferay Cloud Alert Emails
legacy
Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution...
Workflow review has no edit option for Object entries
legacy Troubleshooting
Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the...
Screen name should not be required when Autogenerate User Screen Names is enabled
legacy How To
Issue When enabling Autogenerate User Screen Names, the Object Action still mandates a Screen Name field, which is an inconsistency. The aforementioned behavior can be reproduced by doing the following...
jUnit throws exception
legacy Troubleshooting
Issue We are encountering issues with jUnit and Liferay Spring MVC portlet. We have SubscriptionUtilTest class and when trying to run it by right click and run as "Junit" then throws error as...
Error trace related to Elasticsearch index_not_found_exception during the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion
Troubleshooting
Issue We are upgrading from 7.0 to quarterly release 2023.Q4.8 During the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion we are encountering an error trace related to Elasticsearch....
"WFLYDM0145: The resource 'security-realm' is unsupported since Java 14"
legacy Troubleshooting
Issue I am running Liferay on JBoss EAP 7.4.18.GA and I want to upgrade from Java 11 to Java 17. The following error is output when I try to start my Liferay bundle. "WFLYDM0145: The resource 'security-realm' is...
All Headless API calls return 404 errors
legacy Troubleshooting
Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs...
Some content data is not getting saved after publishing an article
legacy Troubleshooting
Issue When I input content data into my web content structure, the content data is not saved after I publish the article.  Environment Liferay Quarterly Release Resolution This is a known issue in Liferay and is...
Observing Solr Error - 'multiple values encountered for non multiValued field'
legacy Troubleshooting
Issue We have encountered an issue indexing journal articles while utilizing structures and templates for adding/modifying web content with repeatable fields, and we suspect that the repeatable field data may be...
Native OS memory, allocated to JVM threads, does not get released completely
legacy Troubleshooting
Issue The memory used by the Liferay Docker container slowly, but steadily increases, until either the pod goes out-of-memory, or the pod alerts trigger a kill of the pod. Environment Liferay Quarterly releases...
A discount applied to Products does not work if there is an eligible discount for Specific Account Groups
legacy Troubleshooting
Issue We created a 50% discount (A) with eligibility for certain Specific Account Groups. Then we created another discount (B) of 55% applied to some specific Products, setting it to All Accounts (which should...
Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable
legacy Troubleshooting
Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by...
How to change the . (dot) characters to hyphens (-) in Web Content article friendly URLs?
legacy How To
Issue We have several Web Content articles where the friendly URL contains some dots and we would like to have hyphens instead. Changing them manually is not only hard but we would also like to implement a workflow to...
The PageId changes each time the page is edited causing the category filter value to change each time.
legacy
Issue We are building a page which displays a Collection of “How to” Web Contents using a variety of Categories. As an alternative to using the Collection Filter to display the content of one category, we would like to...
Repeatable Form Fields take more than One-Click to Repeat
legacy
Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly...
Content Pages and Fragments are not getting indexed after Saving
legacy Troubleshooting
Issue We are using Remote Elasticsearch, and noticed that it does not index content page or fragment on save Once we add or update a HTML fragment on a content page, the page will not be returned, when searching...
SSL errors when configuring a private repository in Liferay PaaS
legacy Troubleshooting
Issue You are using a private repository and while trying to configure it for the CI service you notice the webhook is not automatically created Also the following logs are shown in the INFRA environment Aug 13...
HTTP Strict-Transport-Security Header in Liferay
legacy
Issue Is HTTP Strict-Transport-Security Header enabled in Liferay? Environment Liferay DXP 7.4 Resolution Liferay enables HTTP security headers such as 'http.header.secure.x.content.type.options',...
How to choose a default layout template
legacy How To
Issue We wonder if it is possible to configure a default layout to be chosen when a new widget  page is being created. Normally we do not use OOTB Liferay layouts, using our own developments instead (the red ones)....
Accessing Sitemap of a Child Site
legacy
Issue Is the sitemap of a child site separate from the parent site? How to access the sitemap of the child site? Environment Liferay DXP 7.4 Resolution A child site is similar to a parent site, they help to...
Is it possible to search web content using wildcards or a 'contains' clause?
legacy Troubleshooting
Issue Entering keywords in the search bar can only search for the Web Content at the beginning of the keyword. For example, if there’s a web content named “Text_name”, the users can find the web content typing “text”...
No Documents are returned when using a Filter through Headless API
legacy Troubleshooting
Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like...
Form View in Workflow
legacy
Issue When an admin receives the multi-step form created by Objects to review, the form data is visible on a single page instead of page by page. Steps to reproduce: 1. Create a multistep form with the help of...
ElasticsearchStatusException: Action/metadata line [1] contains an unknown parameter [_type]
legacy Troubleshooting
Issue When upgrading our Cloud Stack, we have found a problem with the Search Service. The following error is shown in the logs: Caused by: java.lang.RuntimeException: ElasticsearchStatusException[Elasticsearch...
Listing URL-s from Sitemap.xml
legacy How To
Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the...
HTTP Security Headers Missing on 404 pages
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file...
module java.base does not "opens java.lang" error in buildService using Java 21
legacy Troubleshooting
Issue The following exception is thrown when trying to build a service with Service Builder: Failed to initialize ClearThreadLocalUtil java.lang.ExceptionInInitializerError at...
ORA-00972: IDENTIFIER IS TOO LONG
legacy Troubleshooting
Issue When using Oracle 19c as the database, setting the compatible version to 12.1.0.2 or lower can lead to errors under certain circumstances, such as when publishing an object that has relationships...
Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP
legacy
Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...
When using Liferay Objects, the pages are inaccessible when viewed from the ellipses menu
legacy Troubleshooting
Issue When using Liferay Obejcts with enough Objects to where the ellipses menu is necessary (7 pages), the pages shown when clicking on the ellipses are inaccessible.  The pages are only accessible if they are...
Web Content with Multi-Select List Fails to Save Values
legacy Troubleshooting
Issue After creating a structure, the multi-select field does not save more than one option. The list in my web content doesn't save if one of the values has a comma in the option.  Environment Liferay DXP...
How to resolve "At most 15 SSL certificate(s)...can be specified" errors when adding many custom SSL certificates in Liferay Cloud
legacy Troubleshooting
Issue When attempting to add a new custom SSL certificate to our load balancer, the certificate is not updating even though we see on this Custom Domains page that we can add 50 custom domains In the logs, we see...
Why are Guest users able to edit Rich Text fields within a form?
legacy How To
Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...
Unable to Cancel Shutdown Event
legacy Troubleshooting
Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed."   When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...
Multi-Select Option Missing from Translation Interface
legacy How To
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations....
WorkFlow Task Timer Does Not Send Notifications
legacy Troubleshooting
Issue Kaleo Task does not execute a timer with a Groovy type action. After setting a notification in a Workflow Task Timer, the message is not printed in the log. Timer notification is not sent when the...
The portal is not reindexing because the following error: "HTTP/1.1 413 Request Entity Too Large"
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: May 29 12:46:07.767 build-3886 liferay[liferay-5655d97f59-99cjk] [dxp] ERROR...
Image added via rich text editor on Wiki tool losing reference
legacy Troubleshooting
Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...