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Admin user unable to view commerce orders
legacy Troubleshooting
Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1...
storage.buckets.get access permission issue while integrating GCS
legacy Troubleshooting
Issue Getting below error in logs while integrating Google Cloud Storage with Liferay: [xyz].gserviceaccount.com does not have storage.buckets.get access to [bucket-name] Environment Liferay DXP 7.3 Liferay DXP 7.4...
Portal slowness due to huge custom search results
legacy Troubleshooting
Issue Portal gets slow when using custom search, as it fetches huge search results in one go. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Issue can be resolved with...
Staging URLs within HTML Fragments are not converted to Live URLs when published
legacy Troubleshooting
Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...
Unable to upload multiple documents after invalid file is selected
legacy Troubleshooting
Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...
Deleting Form select option causes Form portlet to be unavailable
legacy Troubleshooting
Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...
Issue with Selected Categories in Asset Category Selector
legacy Troubleshooting
Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each...
The selected theme is not retained when importing a site template from another site template
legacy Troubleshooting
Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...