Search Results

All Results 7011
ソート
Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
A simple example and key factors to check when testing custom OAuth 2.0 applications
legacy How To
Issue You have created an OAuth 2.0 application and would like to set up the minimum configuration to be able to test it. This article provides a simple example that could be adapted to your needs....
Is it possible to map non-basic user attributes with SAML?
legacy
Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...
After an upgrade and database migration, old theme is not being replaced by new theme
legacy Troubleshooting
Issue After an upgrade, a new theme developed to replace an old theme is not applied to pages that utilized the old theme. There are multiple pages with different theme settings and updating them one-by-one is...
The portal is not reindexing because Elastic Search has reached the maximum number of shards.
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: Validation Failed: 1: this action would add [1] shards, but this cluster currently has...
Unable to upload blog images after upgrading to 2024.Q1.1
legacy How To
Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...
How to determine when a certain ddmfieldattribute record was created?
legacy How To
Issue I am  writing a Groovy script to remove certain sensitive data created before a specific date, so that the Liferay database can be shared with support . One of the tables that contains sensitive data is...
Checking for missing files in the Document Library as a result of File Store Migration
legacy Troubleshooting
Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified?   Environment Liferay 7.4   Resolution The following Query may be able to check for what is...
Framework Event Error after installing Liferay Reports App
legacy Troubleshooting
Issue After installing the Reports App in Marketplace, the bundle starts with the following errors in the logs and the Reports App is not available. ERROR [Framework Event Dispatcher: Equinox Container:...
Can't add a new admin or requester to our project
legacy Troubleshooting
Issue We tried to add a new user to our Zendesk project but they still can't access the tickets Environment Zendesk Resolution You should check if you have support seats left available, if they are full,...
Create custom API applications in Liferay
legacy How To
Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...
Hard to Manage Web Contents and Structures
legacy
Issue I want to easily find and manage all my web contents organized by structures I'm working with so that I can review them, edit them, etc. Environment Liferay DXP Quarterly Releases Resolution This has been...
After an upgrade, some fragments get broken because JS strict mode seems to be enforced now
legacy Troubleshooting
Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1...
Unable to read the content for custom_robots.txt file
legacy Troubleshooting
Issue I am getting the following message in my log file: [RobotsUtil:47] Unable to read the content for custom_robots.txt However, the same does not happen in other environments. What can be the reason? Environment...
NoSuchGroupException: No Group exists with the primary key 0 when updating a Journal Article via service API
legacy Troubleshooting
Issue When trying to update a Journal Article (i.e., a web content) using the service API  journalArticleLocalService.updateArticle( journalArticle.getUserId(), journalArticle.getGroupId(),...
How to create a read-only field in a form
legacy How To
Issue When you are creating a form, sometimes you want to create a field that is read-only because, for example, it is automatically populated by taking information from an API or a database, and you don't...
Receiving multiple notification when clicking on 'Done' button multiple times in workflow
legacy Troubleshooting
Issue Getting multiple notifications in the workflow when clicking on the 'Done' button multiple times when assigning the task 'to me' or to the user in the slow network. Steps to Reproduce: 1. Start the server....
Is it possible to filter the Account Selector search results to exclude fields?
legacy How To
Issue I would like to add a filter to the Account Selector fragment so that it excludes selected matching fields from the search results. For example, I would like to exclude any results with Account IDs that...
Understanding the 'locales.enabled' property and the Instance Settings language configuration
legacy
Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...
What are the conditions to decide if a page inherits its theme?
legacy
Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are...
Can we hide the External Video Shortcut option?
legacy How To
Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is...
Theme is not persisting in site templates
legacy Troubleshooting
Issue When a user creates a new site template and configures a custom theme, it is redirected to the 'classic theme' when a new site is created using that template. Steps to reproduce: 1. Start Liferay 2024.Q2.0...
Is there any risk to remove the SystemEvent table entries while using Staging?
legacy Troubleshooting
Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property...
PatchFileStructureException: Could not find hotfix.json or hotfix.sign
legacy Troubleshooting
Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error...
Liferay PaaS - How many custom SSL Certificates can we use?
legacy
Issue We want to upload our own custom SSL Certificates. How many custom certificates can we add?   Environment Liferay PaaS   Resolution As documented in Network Configuration for PaaS, you can upload maximum 14 of...
Residual risk after limiting the usage of unsafe-eval and unsafe-inline
legacy
Issue Can the derivatives unsafe-eval and unsafe-inline be exploited? If yes, how it is done? What is the residual risk associated with this? Can Content Security Policy (CSP) be resolved by adding a reverse...
Building a Docker image with Liferay based on another OS (Red Hat)
legacy Troubleshooting
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue I have a...
Some documents are missing the Download permission after an upgrade
legacy Troubleshooting
Issue After upgrading from 7.4u60 to 2024.Q1.4, users are unable to download files from documents and media. They are able to view the files, but the download permission isn't set on their roles. I understand the download...
Getting the value chosen by user in a 'Select From List' field
legacy How To
Issue How to get the value from the options added in a 'Select From List' field? We are getting the reference (i.e. ["Option37425674"]) instead of the value chosen by the user. Environment Quarterly Release...
The portal is not reindexing because the following error: "HTTP/1.1 413 Request Entity Too Large"
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: May 29 12:46:07.767 build-3886 liferay[liferay-5655d97f59-99cjk] [dxp] ERROR...
Image added via rich text editor on Wiki tool losing reference
legacy Troubleshooting
Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...
Why does my Liferay Docker container slowly accumulate memory over time and run into OutOfMemoryErrors?
legacy Troubleshooting
Issue In some implementations of containerized Liferay Docker environments, there are reports of memory usage slowly increasing over time until an OutOfMemoryError is reached or the pod alerts trigger a kill of the pod. ...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
legacy Troubleshooting
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please...
What is the use of the Analytics Administrator user and role?
legacy
Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The...
How long does it take to apply a resource extension in the SaaS extension area?
legacy
Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a...
Locating Configurations in OSGi in Backup
legacy
Issue Where could I locate files such as modules, Marketplace packages and WAR files from the backup? What are the files we take from Document Library in the backup? Environment Paas and SaaS Resolution What are...
User's chosen Prefix does not save when switching between Languages
legacy
Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...
Why is Jenkins build failing with SynchronousResumeNotSupportedException?
legacy Troubleshooting
Issue We are facing an issue where the builds are failing and we are getting the below error:  org.jenkinsci.plugins.workflow.steps.SynchronousResumeNotSupportedException: Resume after a restart not...
Why do I experience slowness after Liferay 7.4 2023.q4?
legacy Troubleshooting
Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND...
Click-to-Chat Bubble Disappears When Navigating to Other Pages
legacy Troubleshooting
Issue Click-to-Chat bubble disappears if I change to a different page. The page needs to be reloaded for the click-to-chat bubble to appear. During conversation in click-to-chat bubble, the conversation...
Cloud Console email verification gives an invalid email error
legacy Troubleshooting
Issue When I click on the Accept Invite link in the email to verify my email address to access the DXP Cloud Console, I receive the following error: Invalid email. How can I log in? Environment Liferay SaaS Liferay...
Why do I get PortletDataException when trying to delete a Site?
legacy Troubleshooting
Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490...
Search results do not display blank strings for empty records
legacy
Issue When searching web content created from a structure, the results do not return blank strings for empty fields. Instead, search ignores them by either returning null or nothing at all(e.g. missing element in an array).  ...
In Progress Publications Can't Be Published After Upgrading
legacy Troubleshooting
Issue After upgrading, any "in progress" publications fail to publish. When I attempt to publish them, the publication fails and they are marked "out of date". An Unable to publish from test to Production because...
Skippable Pages containing Mandatory Fields Can Break Forms
legacy Troubleshooting
Issue I'm trying to complete a multistep form that's supposed to have seven steps. Some questions on the form are required, while others are optional. When I reach the final step and click 'Submit,' I get an error...
Changing the default Mail Domain in DXP
legacy How To
Issue In Liferay DXP, is it possible to configure the default email domain used during user creation? We'd like new users to have email addresses ending in "@example.com" instead of "@liferay.com". Resolution Go to...
How to setup Kibana in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: Liferay Support does not recommend or endorse specific...
Can I schedule the garbage collector to run periodically?
legacy
Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...
When logging into Dynatrace I cannot see my hosts
legacy Troubleshooting
Issue I log in to my Dynatrace Dashboard I see the message "You have no monitored hosts"   Environment Liferay PaaS   Resolution Make sure that the tenant is correctly configured. The tenant or environmentid...
Is there a way to easily add tables to fragments using the WYSIWYG Editor?
legacy
Issue Currently it is not possible to add a table from the WYSIWYG Editor toolbar in Fragments.   Environment Liferay PaaS, Saas Quarterly Releases Liferay 7.0+   Resolution We have an open story ticket for future...
Is it possible to use a hotfix when building my custom code?
legacy How To
Issue I have been provided with a hotfix, and I want to compile my custom code using that hotfix from my Liferay Workspace. Environment Any Liferay DXP version Liferay Developer Tools Resolution There is not an easy...
Unable to Edit Document with a Name Not Including a File Extension
legacy Troubleshooting
Issue We cannot edit a document's properties if the document name does not contain a file extension and here are the steps we took: Navigate to Control Panel > System Settings > Documents and Media Change the value for...
Unable to restore backups in Liferay PaaS
legacy Troubleshooting
Issue When attempting to restore a backup to the Liferay service, the backup appears to be restored successfully, but there is no document library that appears associated with the Liferay service The following error...
Web Content Not Showing as `Translated`
legacy Troubleshooting
Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...
Download Liferay Quarterly Releases Using the Linux Command Line
legacy How To
Issue I want to download Liferay using the Linux command line rather than going through a web browser. Environment Liferay DXP Quarterly Releases Resolution Liferay offers a release directory that can be downloaded...
OpenID Connect Client Secret field must be filled
legacy Troubleshooting
Issue I configured an OpenID Connect Provider Connection. When I try to login using the OpenID  Connect Client Name, I get an internal server error. In logs, a java exception is thrown: WARN [http...
Product Description contains HTML elements
legacy Troubleshooting
Issue When searching products, the product description contains HTML elements. Steps to Reproduce: 1. Create a site using the Minium accelerator. 2. Navigate to Commerce > Product Management > Products 3. Open Brake Fluid and...
Not all the subCategories are shown when empty search performed
legacy Troubleshooting
Issue When empty search performed not all the available subCategories are shown under a certain Category. Environment Liferay 7.4+ Resolution At your search facets, select configuration of the Category facet and...
Error on SecRuleEngine ${LCP_WEBSERVER_MODSECURITY}
legacy Troubleshooting
Issue Issues with Websever relating to Modsecurity: ERROR 'SecRuleEngine ${LCP_WEBSERVER_MODSECURITY}' was not declared on /etc/nginx/modsec/modsecurity.conf file Environment 7.4, Quarterly Release Resolution This...
How to redirect from HTTP to HTTPS domain
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When user hits the 'http://example.com' it should be...
Override default freemarker error template
legacy How To
Issue You need to change the default behavior of the default freemarker template showing the entire error code and want to show a different template instead Environment Liferay DXP 7.2+ Resolution Even though...