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Adaptive Media Images Not Displaying for Users in Product Catalog Search Results
legacy Troubleshooting
Issue When using Adaptive Media with images in Product Catalog search results, the images are displayed correctly for some users, but not others. For example, Adaptive Media is not working for...
Web Content "Modified by" User Appears to be Incorrect After Translation
legacy Troubleshooting
Issue After translating existing web content, the last modified user displayed is the original author, not the translator. Environment Liferay DXP 7.4+ Resolution The "Modified by" user and timestamp for web content...
Changing the Displayed Time Zone for Audit Logs
legacy Troubleshooting
Issue Even after changing the time zone for the instance within the Instance Settings, the time zone for the Create Date for the logs in Audit are still displayed in UTC.   Environment Liferay DXP 7.4 Quarterly Release...
Customizing Email Notifications in Forms application after upgrading to Liferay Quarterly Release
legacy How To
Issue In previous versions, we were customizing the email notifications sent by Forms application following the instructions of these articles: How can I configure or customize the look and content of email notifications...
Is possible to sort Object entries in a Collection Display Fragment?
legacy How To
Issue I'm using a Collection Display fragment to show objects. I need to apply some order to the list. Is this possible? Environment Liferay DXP 2024.Q4 Resolution Currently, the only way to sort object entries (with...
What URLs can be used to access my workflow tasks
legacy How To
Issue You may need to access a user's tasks without including their name in the URL or by explicitly including it. Environment Quarterly Release DXP 7.4+ DXP 7.3 Resolution Without User Identifier: It is possible to...
Getting BadPaddingException errors in the logs after an upgrade
legacy Troubleshooting
Issue After upgrading Liferay DXP, javax.crypto.BadPaddingException errors appear in the logs when using 'Auto Login' feature ('Remember me'). Example error message: ERROR [AutoLoginFilter:247] Current URL /home...
"http://localhost:8080/o/oauth2/authorize" URL redirect to the Login Page
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When accessing the OAuth2 authorization URL...
Is it possible to auto-generate translations for Web Content metadata such as the 'Description' field?
legacy
Issue Beyond translating the web content fields from its DDM structure, does Liferay offer the capability to auto-generate translations for metadata such as the 'Description' field?  Environment Liferay DXP 7.4+...
Third-party translation engine: is it possible to configure banned/blacklisted words?
legacy
Issue If using a third-party translation engine, does Liferay provide options to configure banned/blacklisted words to ensure they are excluded from generated translations across multiple languages? Environment Liferay...
Is auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title, description) supported?
legacy
Issue While Liferay provides the option to add translations for Content Pages, does it support auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title,...
Rest API filter by custom expando field: A property used in the filter criteria is not supported
legacy Troubleshooting
Issue How do I filter accounts by custom field with Rest APi? I'm on 2024.q3.9, fp3, and I have added a custom field to account (From Control Panel --> Custom Fields --> Account Entry) Name: Foo Key: foo Data type: text...
Audit Events filtered by date/time are not being exported accurately
legacy Troubleshooting
Issue When using using the Audit Export Feature, filters for date and time are not applied accurately in the resulting CSV file. The exported file may not include entries explicitly requested by the filter. For...
Is there a setting that prevents Web Content publishing if the review date is set to a past date?
legacy
Issue Providing a past date as the review date should trigger an error and block publishing Web Content Is there any configuration that would enable this? Environment Liferay DXP 7.0+ Resolution Currently this feature...
I want to skip OpenID Connect provider selector at sign in if there is only one provider
legacy Troubleshooting
Issue We want to bypass the client selection screen because there is only one OpenID Client to choose.   Environment Quarterly Releases   Resolution There is a Feature Request opened for this which is currently under...
Can URLs be localized in Navigation Menu and in "Link to URL" Layout Type ?
legacy How To
Issue We would like to have the possibility to use different external urls for different languages in the Navigation and menu elements and as Layout Type "Link to URL" in "Site builder -> Pages" For example: HU:...
Vulnerabilities for spring-web and spring-core
legacy
Issue Vulnerabilities remain unresolved in spring-web and spring-core, even after a fix was applied to spring-context. For spring-web: Vulnerable component: org.springframework:spring-web:5.3.39 For spring-core:...
Liferay Learn Resources Taglib
legacy Troubleshooting
Issue In recent versions of Liferay, the liferay-learn taglib has been introduced to automatically include links to the official Liferay Learn documentation. This functionality is controlled by the...
Unable to see the add button to create a new language override key
legacy Troubleshooting
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...
Getting invalid checksum error when building the Liferay Workspace
legacy Troubleshooting
Issue Facing an error when attempting to initialize a Liferay DXP bundle in the user's Liferay workspace. Steps to reproduce: 1. Create a Liferay workspace project. 2. Set the following in gradle.properties:...
How to Exclude User Names (userName field) from Search Queries in Liferay
legacy How To
Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content...
"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero
legacy Troubleshooting
Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180...
Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated
legacy Troubleshooting
Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...
Console errors when local staging is on
legacy Troubleshooting
Issue There is a staging initialization failure within the console when local staging is on.  Steps to reproduce:  Publishing > Staging > Toggle Local Staging On Navigate to the Home Page and check the console within...
Staging Object Entries
legacy
Issue I would like to enable Staging for my Object Entries Environment Quarterly Releases Resolution This feature is not yet available in Liferay, however, it is already on the roadmap You may view the...
SAML - Can you end the Identity Provider's session when the Service Provider's session times out?
legacy Troubleshooting
Issue We have Liferay configured as a SAML Service Provider (SP), and we use third-party software as the Identity Provider (IdP) Our IdP is used for multiple applications, so its session timeout is set for a...
Custom Widget Gets Rendered Twice
legacy How To
Issue After defining a Custom Element widget and placing it on a page, it is observed that the widget is loaded twice. Sometimes this happens so fast that it is unnoticeable, other times a couple of seconds...
Old version of an updated file gets downloaded instead of the new version
legacy Troubleshooting
Issue Some team members had to go into the 'Current Assets' asset library and re-version some files that needed updating. After re-versioning the files, when Person A went to download the files to see how...
Is integration of mTLS possible in Liferay?
legacy How To
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to...
Creating Display Page Templates for Calendar Events in DXP 7.3
legacy
Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment...
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
legacy Troubleshooting
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...
How to create Web Content with large images from text file?
legacy Troubleshooting
Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...
Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)
legacy Troubleshooting
Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable.  Environment Quarterly...
Unassign Site Template from a Site / Export a site without the template it was based on
legacy Troubleshooting
Issue Is there a way to unassign a Site Template from a Site? When importing a site using a .lar file into a company where the associated Site Template doesn't exist, an error occurs: "Site cannot be Imported as Site...
XSS Vulnerability present when using Web Content Article's source code
Troubleshooting
Issue We've observed a XSS Vulnerability present when using Web Content Article's source code.  This vulnerability appears to be present when involving the deployment of a payload via the source code.  Steps to...
How to modify the Cache-Control header to prevent browser caching issues
Troubleshooting
Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those...
Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes
legacy Troubleshooting
Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...
Is it possible to create Style Books directly from a Client Extension?
legacy
Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...
Using Required for system configurations.
legacy Troubleshooting
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...
Tomcat's vulnerability CVE-2023-44487
legacy
Issue Is DXP 7.4 affected by Tomcat's Rapid Reset CVE-2023-44487? Environment Liferay DXP 7.4 Resolution If user is not using Tomcat with DXP, then it is not affected by “Tomcat's Rapid Reset CVE-2023-44487”. If...
Liferay instance node going into hang mode - Failed to validate connection
legacy Troubleshooting
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a...
Is Liferay vulnerable to CVE-2024-38819: SpringFramework (spring-core-5.3.39)?
legacy
Issue CVE-2024-38819: Path traversal vulnerability in functional web frameworks (2nd report) is related to the usage of WebMvc.jar. Is Liferay vulnerable to this vulnerability? Environment Liferay DXP 7.3...
Vulnerabilities reported in classes generated by Liferay Service Builder
legacy Troubleshooting
Issue While performing security scans, there are vulnerabilities found in custom classes that are generated by Liferay Service Builder. Environment Liferay DXP 7.4 Resolution Sometimes, these warnings are...
Modified date not match the author of a web content, document or any other asset.
legacy
Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...
Handling an excess number of User Notifications
legacy Troubleshooting
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the...
I can select a Display Date in the past for a Web Content
legacy How To
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....
Defining Permissions for Object Entries
legacy
Issue The creator/owner of an object entry (or any other data type) has full permissions to manage that entry (update, delete, view). I would like to give Object Admins the possibility to define/restrict...
Email Settings not resetting completely from Instance Settings
legacy Troubleshooting
Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional...
How to clear the data folder of Glowroot in Liferay PaaS
legacy How To
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and...
Multilingual PDF search indexing fails with web content
legacy
Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to...
Web Content Not Displayed in Context in Search Results
legacy Troubleshooting
Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the...
Impersonation Clashes with Cached Web Content Templates
legacy Troubleshooting
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...
The site name is appended to every Event/Meeting created in Liferay Calendar
legacy
Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or...
If Form entries are saved into an Object, email notification about Form submission is not sent
legacy Troubleshooting
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR...
How to Determine if JUnit is installed on Liferay Cloud
legacy How To
Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay...
What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay?
legacy
Issue What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay? Environment Liferay DXP 7.4 Resolution Synchronous database replication is used in Liferay and it is a...
Updating Custom Account Entry Fields Fails for Person Accounts with a Specific Role
legacy Troubleshooting
Issue 'users do not have permission' exception is showing when trying to update the same custom field on Person type accounts. Steps to reproduce: 1. Start a clean 2024.q1.1 bundle 2. Navigate to configuration >...
Asset Publisher Subscriptions Only Trigger Email for New Assets
legacy
Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification....
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
legacy Troubleshooting
Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...
"assetURL" not redirecting to the desired 'Product Detail' page
legacy Troubleshooting
Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....