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Unable to see the add button to create a new language override key
legacy Troubleshooting
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...
Getting invalid checksum error when building the Liferay Workspace
legacy Troubleshooting
Issue Facing an error when attempting to initialize a Liferay DXP bundle in the user's Liferay workspace. Steps to reproduce: 1. Create a Liferay workspace project. 2. Set the following in gradle.properties:...
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
legacy Troubleshooting
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on...
"assetURL" not redirecting to the desired 'Product Detail' page
legacy Troubleshooting
Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....
Is Session Prediction Possible in Liferay
legacy
Issue Is it possible an attacker could predict the JSESSIONID and gain unauthorized access, referencing an example from a 'Session Prediction' article? Explanation of Issue Using the "Catalog" Page in Postman: If a...
Unable to Run Developer Studio 3.9.8 with JDK 17
legacy Troubleshooting
Issue When attempting to run Liferay Developer Studio 3.9.8 on JDK 17, there's no option available to configure JDK 17 when navigating to Window -> Preferences -> Java -> Compiler -> Compiler compliance level.  Environment...
Certain values are lost or altered upon submitting a large form
legacy Troubleshooting
Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values...
Delay in "Add to Cart" Button Rendering on Slow Internet Compared to Other Platforms
legacy How To
Issue The "Add to Cart" button takes time to appear when using a slow internet connection in comparison to other platforms like Amazon, the button is immediately visible, although it remains non-functional until...
Spring Boot Client Extension cannot be deployed successfully
legacy Troubleshooting
Issue After deploying a Spring Boot client extension, it is loading indefinitely with the following message: CustomSpringBootService is gearing up. The service should be ready to receive requests soon. The following...
After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log
Troubleshooting
Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...
Alternative management of web content pending in a workflow blocked by another user
legacy Troubleshooting
Issue This article addresses the need to manage a workflow for web content that is in a pending state and is also in an intermediate task of the workflow, associated with a person or left undetermined. An alternative...
Getting a web content in scheduled status using the headless rest API
legacy How To
Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...
Enabling both Liferay's default login and SAML login so that users can use either option
legacy How To
Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution...
How to define the order in which multiple object actions (defined for the same trigger) will be executed?
legacy
Issue I was wondering is there a possibility to order/prioritize object actions that use the same trigger? For example, I have two object action, action1 and action2, and they are both triggered by On after add. I need to...
An error should appear immediately after uploading a file of wrong extension within the size limit
legacy
Issue When trying to upload a file in blogs that is less than the specified limit with the wrong extension, it shows the progress bar for a while and then gives the error. Based on user experience, the error...
Unable to get product info error showing in console
legacy Troubleshooting
Issue When building projects, users are getting the below error in the console:  FAILURE: Build failed with an exception. * Where: Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line:...
There are repeated languages that can't be modified in the Localization settings
legacy Troubleshooting
Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings >...
Wikis with friendly URL
legacy How To
Issue When accessing a wiki article, the URL looks something like this:...
HTML elements disappear when creating new Object entries
legacy How To
Issue An embedded video (iframe) and other HTML elements within a Rich Text field of an Object are not persisting after saving a new entry. Environment Liferay DXP 2024.Q2 Resolution This is an expected behavior due...
Resolving 401 Errors When Using Authorization Bearer Tokens in RestBuilder APIs
legacy Troubleshooting
Issue When making calls to a REST API service created with RestBuilder that includes the Authorization Bearer token header, the responses often return a 401 Unauthorized status. However, when the same service is...
Avoid last name field being mandatory when creating users
legacy How To
Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2,...
Access a site other than the default one without /web
legacy How To
Issue By default, it is possible to access the pages of the website included with the default installation both with and without /web. This article addresses the need to change the site where this behavior is required,...
How to overcome BOMs pointing to wrong JARs?
legacy Troubleshooting
Issue When compiling our custom code, we encounter issues where our OSGi modules fail to start due to unresolved references to the Liferay packages. For instance, the following error is thrown:...
Java & Liferay - 2025 and Beyond
legacy
The next major evolution of Java is here and Liferay is poised and ready to embrace the next generation. Like with any software or technology change, adoption will require work and will take time. That's why...
JournalArticleAssetEntryClassTypeIdUpgradeProcess WARN traces during upgrade process
legacy
Issue After upgrading from 7.3 to 2024.Q3 we are getting lots of WARN traces related to com.liferay.journal.internal.upgrade.v5_1_1.JournalArticleAssetEntryClassTypeIdUpgradeProcess upgrade process: 2024-11-20...
How can we translate the Custom Heading of a Custom Facet?
How To
Issue We have a search page with several facets. One of them is the "Custom Facet" widget. How can we translate the Custom Heading of a Custom Facet, to display in multiple languages on our site? The configuration page...
I cannot use the PUT method of the Object API's Batch endpoint with External Reference Codes (ERC)
legacy How To
Issue It is not possible to mass update a custom object's entries if: using the PUT method of the object's batch API endpoint and the External Reference Code (ERC) is given instead of the object entry's ID. The...
Unknown system variable 'tx_isolation'
legacy Troubleshooting
Issue After update database service to MySQL 8 in PaaS Liferay can not connect to database due to unknown system variable 'tx_isolation' error.  [dxp] WARN [main][PoolBase:452] HikariPool-1 - Default...
Back Button is Unresponsive After Opening a Notification
legacy Troubleshooting
Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
Slow Content Search with SearchUtil API
legacy Troubleshooting
Issue In 7.4 q2.12, searching using SearchUtil API is taking upwards of 3-4 minutes when the expected response is in milliseconds. Environment 7.4 2024.q2.12 Resolution Do one of the following: Upgrade to...
How to remove or deselect the theme for a specific page?
legacy How To
Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that...
Query regarding special character (~) in the URL
legacy
Issue There is a special character (~) observed in the URL when navigating to site settings. Is this special character "~" a part of the URL design pattern of the product or is this is a security concern?...
Empty search lists all the message board threads
legacy
Issue We created a few message board threads in the portlet and if we run an empty string search, all threads are displayed in the search result. Environment Liferay DXP 7.0+ Resolution This is the...
Creating a New User in Liferay Whenever a Liferay Object Entry is Added with Default Site, Role, and Password
legacy How To
Issue Creating a new user in Liferay whenever a new entry is created in the Liferay Object with a default Site, Role, and password? Environment Liferay DXP 7.4 Resolution In Liferay objects, object action defines...
How to Customize Webserver Log Format
legacy How To
Issue How can I customize the log format of the webserver service? Environment Liferay PaaS Resolution To tailor the log format of your webserver service to your specific needs, you can adjust the following...
Unable to remove form records without permission to also remove form itself
legacy
Issue We're looking into giving a user the ability to remove their own form records; however we found that the owner of a forminstancerecord cannot remove the forminstancerecord unless they get the permission to remove the...
ERROR: You have exceeded the maximum number of processor cores allowed for this server
legacy Troubleshooting
Issue The customer has reported that they are encountering one of the following errors: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Production license validation failed java.lang.Exception: You have...
Uncaught SyntaxErrors in browser console when rendering custom fields
legacy Troubleshooting
Issue Custom fields are not rendering correctly when added to a form.  Exceptions such as the following ones can be seen in the browser's console: Uncaught SyntaxError: import declarations may only appear...
Outdated Patching Tool found in 2024.Q3.6-.9 Docker Images
legacy Troubleshooting
Issue A different patching tool version was found in 2024.Q3.6-.9 Docker Images, but not in bundles downloaded from the Help Center. Environment 2024.Q3.6-.9 Resolution The correct version of the patching...