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Form container is not visible for a custom role
Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...
Error 406 No locales match the accepted languages
Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted...
Denied access to model object as it does not belong to current company
Issue An error message stating "Denied access to model object as it does not belong to current company" occurs when attempting to access a DLFile that resides in a different company than the template...
Cannot access .zip file error occurs when installing a hotfix with Patching Tool
Issue When I try to install a hotfix in my environment I get the following error:  Installing hotfix-3... Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException:...
Deploying httpclient-osgi modules cause Content is not allowed in prolog error
Issue An error occurs when starting Liferay after placing httpclient-osgi modules in the osgi/modules directory.  Unable to parse metadata XML at "bundleentry://.../OSGI-INF/metatype/metatype.properties" for bundle...
Display page template does not show content related
Issue We add a Content Display fragment to a Display Page template to show the related content, but when we select the Display Page from a web content and click Preview, the Display Page doesn't show the web...
Character replacement in web content with CKEditor
Issue When modifying the text entered in a text area of a web content in edit mode and publishing it, line breaks are automatically added in the generated HTML. After publishing, the <br> tags are automatically...
Cannot add segment with thousands of conditions due to indexing problems
Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution...
No license after restoring uploaded backup
Issue I have uploaded to our PaaS environment a backup of our on-premise environment (for migration to PaaS reasons) Problem: When I restored this backup, the result was an instance without License, asking for a license...
Dispatch Trigger Error: No DispatchTrigger Exists with Primary Key XXXXX
Issue We are encountering an error related to Liferay's dispatch framework, where the system is attempting to process a non-existent dispatch trigger. The error message is as follows: ERROR...
Getting ORA-01795 when editing a DDM structure
Issue I'm trying to edit an DDMStructure and I got the error : => Edit xxx is temporarily unavailable. If I look at the logs I see this error : Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of...
"Error: Your Request failed to complete" sporadically populates within the UI
Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete  This issue manifests on various pages during the loading...
Font Awesome not included in Liferay product
Issue Font awesome icons are not available from version 2024.Q3 and is not possible to Enable it from System Settings.  Trying to add an html with some font awesome icons will not be rendered, for...
How can I determine the Liferay version in our SaaS environment?
Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going...
Unable to Access Liferay Javadocs from docs.liferay.com
Issue I'm trying to access Javadocs such as https://docs.liferay.com/portal/7.4-ga1/javadocs/portal-kernel/. However I'm getting redirected to https://learn.liferay.com/w/reference/index. Environment All versions...
Issue with the custom friendly url of blogs
Issue The custom-friendly URL of the blog gets changed when it is published to Live from Staging. Steps to reproduce: 1. Connect the Mysql or any database with Liferay DXP 7.1 fix-pack-dxp-15-7110. 2. Once...
Deploying Client Extensions to multiple Virtual Instances
This feature is available with Liferay Workspace version 11.0.0+ This feature is only meant for local development when deploying to a local bundle. It is not intended for building client extensions that will be...
When changing the User's "Language" and "Prefix" selection to another set, each selection needs to be done individually
Issue We've observed an undesirable behavior when editing a User's preferred "Language" and "Prefix" selection. When editing/changing a User's "Language" and "Prefix" existing selection, each selection needs to be...
Workflow review has no edit option for Object entries
Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the...
Screen name should not be required when Autogenerate User Screen Names is enabled
Issue When enabling Autogenerate User Screen Names, the Object Action still mandates a Screen Name field, which is an inconsistency. The aforementioned behavior can be reproduced by doing the following...
Price does not update when using Product Detail Template
Issue The Product Details Portlet shows the wrong product price when a Product Detail Template is configured as its application display. Environment 2024.Q2 Resolution If the getPrice() method is used in the template, this is...
Requesters are not included in Support ticket update emails
Issue Notification emails for Support tickets are not going to users who are working on a Support ticket. Support ticket emails are not bent sent to the primary member working on the ticket. Environment Liferay Help...
Guide to Resolving default Language Assignment in Web Content Structures
Issue When creating web content, the default language you have configured for the site should appear as the enabled language for the new content. If a different language appears as the default, the...
Native OS memory, allocated to JVM threads, does not get released completely
Issue The memory used by the Liferay Docker container slowly, but steadily increases, until either the pod goes out-of-memory, or the pod alerts trigger a kill of the pod. Environment Liferay Quarterly releases...
Configuring an external Web Application Firewall (Akamai) in PaaS
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    ,...
Storage details are not available in plans and usage page
Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not...
Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable
Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by...
How to change the . (dot) characters to hyphens (-) in Web Content article friendly URLs?
Issue We have several Web Content articles where the friendly URL contains some dots and we would like to have hyphens instead. Changing them manually is not only hard but we would also like to implement a workflow to...
globalThis.process?.argv object contains an array set
Issue The globalThis.process?.argv object contains an array set in DXP 7.3, but in the latest release 2024.Q2.6, this is null or undefined.  Environment Liferay DXP [all versions] Resolution In this scenario,...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the...
Language Keys are processed as Literal Text in custom MVC Portlets
Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example:  Language key in view.jsp: <b><liferay-ui:message...
Document and Media Storage Breakdown on cloud shell
Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU...
Facing UI error in the AI creator when adding the API key
Issue AI creator is not working; it is showing the UI error when adding the API key to the Liferay instance. Steps to reproduce: 1. Start the server. 2. Navigate to the Global Menu → Control Panel tab → Instance...
How to run Gradle Build for offline Environment?
Issue How to build the Gradle workspace offline? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The below points cannot be consider official solutions. Please take these as simple suggestions that...
Dump of a Single Table from Liferay Database in PaaS
Issue How we can take the dump from the Liferay database of a particular table? Environment Liferay DXP 7.4 Resolution The Liferay DXP Cloud product doesn't offer such a possibility to take the dump of a...
Form View in Workflow
Issue When an admin receives the multi-step form created by Objects to review, the form data is visible on a single page instead of page by page. Steps to reproduce: 1. Create a multistep form with the help of...
ElasticsearchStatusException: Action/metadata line [1] contains an unknown parameter [_type]
Issue When upgrading our Cloud Stack, we have found a problem with the Search Service. The following error is shown in the logs: Caused by: java.lang.RuntimeException: ElasticsearchStatusException[Elasticsearch...
Listing URL-s from Sitemap.xml
Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the...
Price range facet is getting rearranged when blueprint is applied
Issue The price range facet is getting rearranged (not in ascending order) when the blueprint is applied. Steps to reproduce: 1. Start the server. 2. Navigate to Application Menu > Control Panel > Sites. 3. Click...