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Do Quarterly Releases minor versions include updated third-party libraries?
legacy
Issue We see that between 2024.Q1.1 and 2024.Q1.10 there is no any change related to third-party libraries. Does it means that Quarterly Releases minor versions do not include updated third-party libraries?...
After installing the Elasticsearch enterprise license I am not able to find where the JSON file is stored
legacy
Issue I installed the Elasticsearch license via API. After installation, I am not able to find where the JSON file is stored. Environment Liferay DXP 7.4 Resolution When you install the Elasticsearch license using the...
Forms API returns default Field Name instead of the Field Reference value
legacy
Issue When making a request using a forms API such as the getFormRecord endpoint, the response returns the default Field Name(e.g. “Text12345”) instead of the newly created field Reference value on a field. Environment DXP 7.3...
jgroups WARN in the Logs When Starting the Second Node in a Two Node Cluster
legacy Troubleshooting
Issue During restart of a node in a clustered environment, WARN logs are thrown due to jgroup jgroups receive failures are logged as warnings during cluster node startup WARN...
Log Directory for Liferay
legacy Troubleshooting
Issue The log folder may become oversized, causing server hang-ups, so how do I configure the logging directory for Liferay? Environment Liferay DXP  7.3 Liferay DXP 7.4 Resolution The following are the steps...
Error message: Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend"
legacy Troubleshooting
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:138] Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as...
Certificate details of internal load balancer
legacy Troubleshooting
Issue There are few static IPs for private S2S connectivity, over different services like webserver and database. However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the...
Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0
legacy Troubleshooting
Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...
How to migrate from SharePoint to Liferay DXP?
legacy
Issue We would like to migrate a lot of content from SharePoint to Liferay. Are there any Liferay-specific tools, connectors, or utilities available to facilitate this migration process? Environment Liferay DXP...
Security scan detected a "Reference to Windows file path is present in HTML"
legacy Troubleshooting
Issue Our security scan detected a "Reference to Windows file path is present in HTML" in the following URL:...
Liferay logs Timezone
legacy How To
Issue How do change the timezone displayed in the Liferay log files without changing the JVM time zone? Environment Liferay DXP 7.4 [All updates] Liferay Quarterly Release Resolution Get a copy of...
Error message: Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"
legacy Troubleshooting
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:220] Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"...
Unable to initialize bundle
legacy Troubleshooting
Issue Tomcat folder is missing after running blade gw initbundle command. Steps to reproduce: 1. blade init -v dxp-7.4-u102 liferay-workspace 2. echo >> liferay-workspace/gradle.properties 3. echo...
How to resolve "From address not allowed" email errors in a Liferay SaaS environment
legacy Troubleshooting
Issue In our SaaS environment, email notifications are failing when the "From Address" domain does not end in "@lxc.app" in our notification template for creating objects (even after adjusting the "Email Sender"...
Obsolete "module.framework.properties.dependency.manager.sync.timeout" Portal Property
legacy
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the module.framework.properties.dependency.manager.sync.timeout property no longer works in 7.4. This is the error I'm getting: ERROR...
Obsolete "dl.file.indexing.interval" Portal Property
legacy How To
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the dl.file.indexing.interval property no longer works in 7.4. This is the error I'm getting: ERROR [main][VerifyProperties:172] Portal property...
How to determine the master node?
legacy How To
Issue I am running a clustered environment, and I would like to know whether the node I am currently on is the master node. Environment DXP 7.0+ Resolution Liferay doesn't have a fixed “master” node in the...
Liferay Support for Spring 5.x
legacy
Issue Since, Spring 6.0.x supports JDK 17-21, while Liferay DXP 7.4 supports JDK 8 and JDK 11, hence upgrading to Spring 6.0.x for Liferay is currently not possible. Also, Spring 5.x's End of Support (from...
Custom module fails to start with error "Stopping blacklisted bundle"
legacy Troubleshooting
Issue I have deployed a custom module, but it is failing to start and does not work. The logs show this message: Stopping blacklisted bundle my-custom-portlet_1.0.0 Environment Liferay DXP 7.4 Liferay PaaS...
Accessing the virtual instance over another machine without using the internet
legacy How To
Issue How to access the virtual instance (of Liferay Server running on Machine A) over Machine B without using the internet? Environment Liferay DXP 7.4 Resolution First, check the domain configured for...
Log4j warnings and error on startup after upgrading to Update 36
legacy Troubleshooting
Issue After upgrading Liferay DXP 7.3 to Update 36, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element...
Redirect URL configuration does not persist after a restart
legacy Troubleshooting
Issue We noticed that after changing the Security Mode of Redirect URL configuration from "IP" to "Domain", and subsequently restarting Liferay, the configuration was back to "IP" again. We want to ensure this...
Weblogic 14.1.1 + Liferay Installation
legacy How To
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...
Obsolete "layout.comments.enabled" Portal Property
legacy
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the layout.comments.enabled property no longer works in 7.4. This is the error I'm getting: ERROR [main][VerifyProperties:172] Portal property...
Identifying the license information for components used in Liferay DXP
legacy
Issue I need to know the license information for components used in Liferay DXP. My security scan tool is flagging Liferay components with license not found errors. Environment Liferay DXP Resolution Liferay can provide...
Is it possible to disable the /combo/ present when loading the sites?
legacy How To
Issue When loading the sites, we always notice a /combo/ component at the beginning. Is it possible to disable it? Environment All environments Resolution The combo requests will disappear if you use the property...
CDN caching of images and JSON files
legacy
Issue Are the images and JSON files served from Liferay cached at CDN in Liferay Cloud? Environment Liferay Cloud- PaaS Resolution According to Google's documentation, images (including JPEG and PNG) are cached...
Errors when attempting to create/edit web content from the control panel
legacy Troubleshooting
Issue After to recently migrated from Liferay 7.3 to 2023.q3.7, an error occurs immediately upon entering the edit (or creation) of content (and it continues to reproduce in the JS console when switching languages in...
java.sql.SQLException: Illegal mix of collations for operation 'UNION'
legacy Troubleshooting
NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower environment before making changes in production. Making manual changes to the database is not...
Database level changes in Quarterly Releases
legacy
Issue What are the database-level changes from DXP 2023 Q4.0 to DXP 2024 Q2.0? Are there any additions of new tables, fields, and modifications to the existing tables? Environment Liferay DXP [all versions]...
How can I check the progress of an upgrade?
legacy How To
Issue Is there a way to check the progress of an upgrade while it is still happening?  Environment Quarterly Release 2024.Q1 2023.Q4 2023.Q3 DXP 7.4 DXP 7.3 DXP 7.2 DXP 7.1 Resolution The simplest way to do this would be...
Missing default Store
legacy Troubleshooting
Issue When trying to perform an upgrade, the following error appears in logs: ERROR [main][DBUpgrader:70] Missing default Store Environment Quarterly Release: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2 Liferay DXP 7.4...
Unable to include JSP
legacy Troubleshooting
Issue The following errors are encountered when the user accesses the portal, which increases the log size. ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include...
Outbound connections from Liferay DXP
legacy
Issue As a Liferay DXP administrator, I would like to know which outbound connections Liferay DXP can potentially establish in order to only let it connect a restricted set of IPs. Environment Quarterly Release:...
java.lang.Error: factory already defined when starting up 2024.Q2 with JDK 17
legacy Troubleshooting
Issue Start up an environment with Liferay DXP 2024.Q2 and JDK 17. The following error message appears: ERROR [io.undertow.servlet.request] (ServerService Thread Pool -- 78) UT015005: Error invoking method...
Logs rotation based on size in Liferay DXP 7.4
legacy How To
Issue Configuring log rotation for logs based on the size. Environment Liferay DXP 7.4 Resolution The logs can be rotated based on size by making a small adjustment in the portal-log4j.xml file. Extract...
JBoss and JDK 21 compatibility
legacy
Issue JBoss EAP 7.4 is not compatible with Java 21 based on this Red Hat JBoss Enterprise Application Platform (EAP) 7 Supported , therefore, the customer is looking for an appropriate path for the upgrade, either...
"SAX Security Manager could not be setup" Warns
legacy Troubleshooting
Issue We are finding many Warns "SAX Security Manager could not be setup" in the Liferay logs. How can we resolve these messages? Environment Liferay Quarterly Release 2024 Resolution The observed behavior is a...
Why doesn't the upgrade log show the core upgrade completed message?
legacy
Issue When tailing the upgrade log in a new terminal separate from where the upgrade was initiated, the following logs indicating the completion of an upgrade may not be printed:  Completed Liferay core upgrade process in...
"Custom Field" data for Navigation Menu is not included, while fetching it from 'Navigation Menus Headless API'
legacy Troubleshooting
Issue When trying to fetch the details of the "Navigation Menus" via the 'getNavigationMenu' Headless API, the 'Custom Field' data is not included in it. Steps to reproduce: 1. Navigate to Control Panel >...