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The .heic file format is not supported in profile image
legacy Troubleshooting
Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...
.heic format cannot be previewed
legacy Troubleshooting
Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...
Liferay SaaS Default Session Timeout
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the default value for user session timeout on...
DocumentException during upgrade process while reading META-INF/portal-hbm.xml
legacy Troubleshooting
Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in...
Can I edit a previous version of a web content article?
legacy
Issue We have a web content on a page where the last version (1.1) was expired, therefore we see the latest approved version (1.0) displayed When we edit the web content from the portlet, we expect to...
Bulk assign workflow tasks
legacy
Issue Is it possible to bulk assign workflow tasks? Resolution After LPS-97668 it's possible to bulk assign workflow tasks, but only using Workflow Metrics functionality. More information about it in Workflow...
Page Tree Search results difficult to read when using a custom theme
legacy Troubleshooting
Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...
Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates
legacy
Issue Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates Given that we have a Web Content article that is using a custom structure and template, if we...
How to check portlet additions from log history
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to fix widget size on content pages
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Character strings that cannot be used in the name of the site
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Many white spaces when looking at the page's source code
legacy Troubleshooting
Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property...
On sites with only Private Pages, stylebooks with a custom theme do not work
legacy Troubleshooting
Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories...
How to Update Webserver Credentials
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to change my webserver login credentials....
No results are returned when searching for a specific term because it is a Elasticsearch stopword
legacy Troubleshooting
Issue When searching for a specific term, no results are returned despite the fact that there should be some matches. How to configure Elasticsearch stopwords. Environment Liferay DXP 7.0–7.4 Elasticsearch 2.x–7.x...
How can I use predefined values (default values) for web content structure Image fields
legacy How To
Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the...
I cannot publish Application Display Templates to Live
legacy Troubleshooting
Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please...
How to use Google Analytics 4 in Liferay
legacy Troubleshooting
Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used...
Unrelated word matches in searches
legacy How To
Issue In some rare occasions, when searching there can be unexpected results matched by title that are not related to the searched terms. An example would be: Search term: laces. Results: laces, laced, but also...
OAuth 2.0 with Kerberos
legacy Troubleshooting
Issue You might encounter an issue where after the SSO setup, you start having problems with OAuth 2.0 and the call to /o/oauth2/token is failing with a "401 Unauthorized error". Also if you use Apache you might...