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SocketTimeoutException
legacy Troubleshooting
Issue What is the underlying cause of java.lang.RuntimeException: java.net.SocketTimeoutException 2021-06-18 07:55:41.652 ERROR [liferay/segments_entry_reindex-2][ElasticsearchIndexSearcher:165]...
Unable to disconnect Analytics Cloud instance from Liferay DXP
legacy Troubleshooting
Issue There is a known issue where you may be unable to disconnect the Analytics Cloud instance from Liferay DXP An error indicating "Error: Your request failed to complete." will appear in the UI, and the following will...
Any user who has not securely logged out will have their session terminated?
legacy
Issue Terminating the session of any user who has not properly logged out, for example, who has unexpectedly closed the transaction window, etc. This user does not have to wait for the default time-out to be...
Grace Period for Virtual Cluster Activation Key
legacy
This article documents the grace period provided by the virtual cluster activation key, when exceeding allowed number of nodes. Resolution When using a virtual cluster activation key, you are allowed to have an...
How can I turn off the print screen and download features for documents of a certain site?
legacy How To
Issue The admin wants to upload a document to the site, but he or she must limit other users from downloading the document and from taking screenshots of the document on that site. Environment Liferay DXP 7.0...
Role Permissions to display all the actions in Knowledge Base Display Widget
legacy Troubleshooting
Issue After having created a specific role to let users manage Knowledge Base articles from Knowledge Base widgets, some actions, like "Add Child Article" or "Edit Article", may be visible from Knowledge Base Admin...
Announcements and Alerts email notifications are not sent out
legacy Troubleshooting
Issue After scheduling announcements or alerts, the email notifications are not being sent out as expected. Admin instead sees an error similar to the following in the Liferay logs: 2021-05-18 20:41:13.803 ERROR...
HTML elements disappear in Calendar's events editor
legacy Troubleshooting
Issue When you edit the description of an event in Calendar portlet and elements like <iframe> are added through the Source view to it, after saving the event those elements disappear from the editor....
Form's new records are indexed even though property 'Searchable' is set to 'Disable'
legacy Troubleshooting
Issue Steps to reproduce: Create a new Form. Add a new TextField and set property 'Searchable' to 'Disable'. Save Form. Add created Form to a page. Submit this form with some value in text filed (i.e. answer_one)....
How to implement a custom antivirus scanner
legacy How To
Issue The article at https://learn.liferay.com/dxp/latest/en/system-administration/file-storage/enabling-antivirus-scanning-for-uploaded-files.html describes mainly how to integrate/configure DXP with Clam AV. But what if...
Website visit count
legacy
Issue How to enable total visitor counts in a website? Environment Liferay DXP 7.0+ Resolution Liferay introduces a new product Liferay Analytics Cloud which is a cloud-based SaaS offering that works with Liferay...
Resolution of HTTP Request Smuggling vulnerability
legacy Troubleshooting
Issue Security vulnerability of HTTP Request Smuggling in the environment. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution 'HTTP request smuggling' should be handled at the web server/app...
Is there any style guide or predefined rules for SonarQube?
legacy
Issue I want to develop my code as true as possible to Liferay code using the SonarQube tool. Is there any style guide or predefined rules for Sonar Qube? Environment Liferay DXP 7.0+ Resolution We do not use...
Can the navigation menu be shared with child sites?
legacy
Issue There is a site with a child site. The main site has a navigation menu that should be shared with the child site. Environment DXP 7.0+ Resolution This is currently a product limitation, however, we already have a...
How to define the log level of a service at the Liferay Cloud console from the URL
legacy How To
Issue I want to define the log level of a service To increase le VPN lo level to DEBUG  Environment Liferay Cloud Console Resolution Just need to configure the URL with the following structure with the correct...
After searching document folder does not show documents
legacy
Issue Steps to Reproduce: 1) Go to Content > Document & Media. 2) Create a Folder(say Test Folder1) and inside that folder create one basic document(say Test Document1). 3) Now go to home page and search with keyword...
Form can not be added
legacy Troubleshooting
Issue Steps to Reproduce: 1. Log in as Admin user. 2. Go to Control Panel -> Configuration -> Instance Settings -> Miscellaneous 3. In Available Languages, Move all the languages present in the Current Section to...
Choose category name show subcategory web content in Asset Pubilsher
legacy Troubleshooting
Issue Steps to reproduce: Add a site with page Add a vocabulary: Vocabulary Name Add a category for Vocabulary Name: Category Name Add a sub category for Category Name: Subcategory Name Add a web content with Category...
Page Fragment Issue with rich text editable field
legacy Troubleshooting
Issue Steps to reproduce: 1) Take Liferay 7.1SP2 with fix-pack dxp-16. 2) Create a page fragment with name "Demo". 3) Add the below code in the HTML section. <div class="fragment_33918"> <lfr-editable id="unique-id"...
Not able to exporte private pages
legacy Troubleshooting
Issue Steps to Reproduce: 1. Go to Control Panel > Sites. 2. Create a new Minimum site. 3. Open that Minimum site. 4. After that go to Publishing > Export. 5. Now click on "Change to Private Pages". Observed...