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"SSLException: No PSK available. Unable to resume" error is thrown and Elasticsearch Monitoring/X-Pack Monitoring widget is broken with Kibana 7.11+
legacy Troubleshooting
Environment Liferay DXP 7.1-7.3 with Liferay Enterprise Search subscription Elasticsearch Monitoring/X-Pack Monitoring widget Elasticsearch & Kibana 7.11+ JDK 11 Symptom When Liferay DXP is configured with JDK 11 and...
Patching Tool 'WARNING: some of the currently installed fixes are not available' while installing certain Fix Packs
legacy Troubleshooting
Issue When trying to upgrade from DXP 7.0 Fix Pack 90 to Fix Pack 96, the Patching Tool shows the following message: WARNING: some of the currently installed fixes are not available: * LPS-94011 * LPS-107323 The...
How do I resolve a Tika WriteLimitReachedException error?
legacy Troubleshooting
Issue I am seeing the following error: org.apache.tika.sax.WriteOutContentHandler$WriteLimitReachedException: Your document contained more than 1048576 characters, and so your requested limit has been reached. To...
Error executing FreeMarker template with #null when rendering web content
legacy Troubleshooting
Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template...
DLFileRank query running for a long time and taking up pool usage
legacy Troubleshooting
Issue I am seeing a long running database query and am concerned about its impact on my environment:  insert into DLFileRank (groupId, companyId, userId, createDate, fileEntryId, active_, fileRankId) values (:1 , :2 , :3...
Why Does the Site Selector Menu in the Control Panel Direct Traffic to an Empty Page?
legacy
Issue In DXP 7.1 and below, the links in the site selector menu in the control panel took me directly to the site home page. In DXP 7.2 and above, clicking on the site name in Control Panel > Sites > Sites...
How Do I Change Where Documents are Stored When Uploaded Through the Forms Upload Field?
legacy Troubleshooting
Issue As an administrator, I would like to make the files uploaded by one user through the forms upload field hidden from other users, but I don't see a way to restrict view permissions to the Document Library...
Disabling embedded Elasticsearch in DXP 7.3
legacy How To
Issue How to disable the Embedded Elastic Search? Environment Liferay DXP 7.3 Resolution Please refer to the steps below: Create a configuration file...
The purpose of the "Skip to Content" button
legacy
Issue If a user presses the Tab key when the URL is highlighted, a "Skip to Content" button appears. Selecting this button with your mouse does not appear to do anything. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Blocking IPs in Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You do not want a specific IP (or a range of IP...
Where can I find the source code of Liferay Connector to Elasticsearch 6 plugin?
legacy How To
Issue Where can I find the source code of Liferay Connector to Elasticsearch plugin? For example Liferay Connector to Elasticsearch 6 and: com.liferay.portal.search.elasticsearch6.api-2.1.6.jar...
Page getting deleted after disabling Remote Live Staging
legacy Troubleshooting
Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some...
How to install a different version of Patching Tool?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching...
Special characters are escaped in instance names
legacy Troubleshooting
Issue After changing the instance name to have a special character (e.g. "Liferay's Portal"), I see that the special character is escaped when the instance name is rendered in the Control Panel menu (e.g. "Liferay\'s...
DXP 7.3 Patching Source Code [Functionality Change]
legacy How To
Issue Can I patch DXP 7.3 in source mode? Where can I access DXP 7.3 fix pack and hotfix source code? Environment DXP 7.3 Resolution In an effort to improve the delivery of Liferay patches, we've now removed the...
'Failed to run platform init' error when installing Developer Studio
legacy Troubleshooting
Issue When running the Dev Studio Installer, I encountered an error that looks like the following: Problem running post-install step. Installation may not complete correctly Error running C:/Program...
Liferay Gradle plugin is not compatible with gradle 6.0+
legacy Troubleshooting
Issue When building a service using Service Builder, I encounter the following error: A problem occurred configuring project ':modules:test:test-api'. > Failed to apply plugin class...
How Can I Publish Web Contents Which Contain Unencoded URLs?
legacy Troubleshooting
Issue Currently, if file entry validation is enabled and web contents are created with unencoded URLs containing special characters (such as ' &apos; ] } ) > < \n | ? " &quot;  ), publishing automatically fails...
Every user getting notifications in the Out-of-Box Single Approval Workflow
legacy Troubleshooting
Issue Every user is getting a notification in the OOTB Single Approval Workflow, even though the specific user has been modified in 'Assignments'. Environment Liferay 7.3 Resolution The issue is fixed in Liferay...
Can't type in Forms fields because the text fields won't stay selected (fields lose focus)
legacy Troubleshooting
Issue When the extensions Grammarly or LanguageTool are installed on the user’s browser, then Forms fields lose focus when the user is typing new characters on the field. Environment Liferay DXP 7.2...