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The selected theme is not retained when importing a site template from another site template
legacy Troubleshooting
Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...
The timestamp parameter in the document URL has not been changed
legacy Troubleshooting
Issue When Web Content is published, the document URL timestamp parameter in download links is not changed Steps to reproduce: 1. Upload a normal text document to the document library, check the download link for...
Error "Invalid domain for site key" when using reCAPTCHA
legacy Troubleshooting
Issue When using Google's reCAPTCHA, the CAPTCHA option won't show, instead the message "Invalid domain for site key" is displayed where the CAPTCHA should be. Environment Any Liferay DXP version with...
Piwik script won't execute
legacy Troubleshooting
Issue Steps to reproduce: 1. Start the server. Log in as  Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid...
Should the download option in the Documents and Media widget be displayed immediately?
legacy
Issue Users are experiencing difficulties downloading PDFs from the Documents and Media Portlet. Steps to reproduce 1) Create a Documents and Media Portlet on the Home Page 2) Upload a PDF and other files 3)...
How to find the "Look and Feel" and "Advanced" tabs when creating a content page
Troubleshooting
Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you...
After changing the password, site members are not redirected to a page where they don't have the guest view permission
legacy Troubleshooting
Issue After changing the password, site members are not redirected to a page Steps to reproduce: 1) Start the server, login as Admin 2) Create a new page e.g. /testpage and remove the VIEW permission for the Guest...
Item Selector does not display PDF previews
legacy Troubleshooting
Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of...