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Only the person assigned to a Workflow task should be able to edit the Draft
legacy Troubleshooting
Issue A User, who is assigned to a Workflow task should be the only user who is able to edit the Draft while the Workflow task is assigned to him/her. Currently, users with edit/admin rights can edit the Draft any...
Preview of PDF document (generated with ItextPDF) contains unwanted spaces between letters
legacy Troubleshooting
Issue We are generating our PDF files programmatically using ItextPDF 7.2.5 API The Library used is compileOnly group: 'com.itextpdf', name: 'itext7-core', version: '7.2.5' After uploading such a PDF file to DXP's...
Paragraph fragment doesn't display mapped text field's line breaks
legacy
Issue We created a structure with a text field and put multiple lines in the web content After that, we added a Paragraph fragment to a page and mapped the web content's text field to it, it displays the...
CI service's monitoring data is not visible in cloud console
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Security Managers, Vul ID: V-222936 STIG 
legacy
Issue Vul ID: V-222936 STIG is flagged when Java Security Managers are not enabled. It states that "The Java Security Manager must be enabled." Environment  DXP 7.1 Resolution Liferay DXP does not currently support...
The link received in the email notification after form submission is showing the 'Page Not Found' Error for Guest User on Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The link received ('click here to access the form')...
Different Instance IDs shown in logs and monitoring section of Cloud Console
legacy
Issue While monitoring Liferay Cloud, different instance IDs of the database are shown in the log section and monitoring section of Cloud Console. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
What are the differences between using name and property in metatags
legacy How To
Issue We were creating custom meta tags and we see there are created using "property" attribute instead of "name" attribute. Are there any differences between using name and property? Are they equivalent?...
RankingIndexCreationBundleActivator error after running an upgrade
legacy Troubleshooting
Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR...
Configure SMTP (Mail Server) on Liferay SaaS Environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server...
How to setup a timezone on DXP
legacy How To
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...
Uploading a large amount of data results in high memory usage on CI service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Uploading more than 1 GB worth of files can result in a failed build...
The Error "instantiatedGenerator.run is not a function" Occurs When Creating a Theme Using Liferay Theme Generator
legacy Troubleshooting
Issue I followed the documentation to set up the environment and ran the command yo liferay-theme, but the error "instantiatedGenerator.run is not a function" occurs.  Environment Liferay 7.4 Resolution Downgrade Yeoman...
Client Extension fails to deploy when extension name is too long
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...
Page editor fails to render if a user who commented on the fragment is deleted
legacy Troubleshooting
Issue If a user posts a comment on a fragment and then the user is deactivated and consequently deleted afterwards, the fragment becomes unavailable for editing. Environment DXP 7.4 U75 Resolution The fix...
CPU utilisation is going greater than the 100%
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue During backup, the CPU utilization is greater than 100%...
Can't order web content structures alphabetically
legacy Troubleshooting
Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user...
User is not redirected to the Web Content tab after creating and publishing a web content article
legacy Troubleshooting
Issue A user does not get redirected to the Web Content tab after creating and publishing an article. Besides that the back and cancel button do not work upon clicking on them. Environment DXP 7.4 +...
Elasticsearch no such index found or index created without mappings
legacy Troubleshooting
Issue In certain instances, an Elasticsearch node index might be improperly created, and documents appear to be successfully injected, but attempts to search for assets in the portal result in no...
Elasticsearch not working after upgrade
legacy Troubleshooting
Issue After performing an upgrade, we've noticed some errors with Elasticsearch: 2023-11-28 13:27:54.223 ERROR [[STANDBY] ExecuteThread: '3' for queue: 'weblogic.kernel.Default...