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Creating a notification template throws a SQLSyntaxErrorException: Unknown column 'notificati0_.classNameId' in 'field list'
Issue When I attempt to create a notification template, the creation fails and I see a SQLSyntaxErrorException: Unknown column 'notificati0_.classNameId' in 'field list'> in the logs. I recently updated Liferay to U51, U52, or U53 Environment DXP 7.4 U51, U52, or U53 Resolution To...
Endpoint doesn't work if I use the path specified in /api/jsonws page
Issue When we open the /api/jsonws page in Liferay and would like to use any endpoints that are namespaced, nothing happens This means that all endpoints that are not under the context name of "portal" are namespaced, for example: namespaced:...
Broken pipe message in the log when opening Liferay for the first time
Issue Opening Liferay in the browser after removing the osgi/state folder (due to patching best practices) shows the following error message in the log: 2020-04-01 03:54:29.581 ERROR [http-nio-9080-exec-6][JDBCExceptionReporter:234] integrity constraint violation: unique constraint or...
Guest permissions set on uploaded file
Issue The user could choose to inherit the permissions from the parent folder when creating new folders/files inside one folder. If the permissions of the parent folder have been modified, it would be better if the user could choose to propagate the modifications made to the parent...
Alter published Object on Oracle DB
Issue Once an object has been published, it's not possible to alter the object when using Oracle DB. Environment DXP 7.4 Resolution To resolve this behavior, update your installation to 7.4.13 DXP U47, or open a help center ticket to request a hotfix containing LPS-161987, content:...
Asset Libraries throw warnings after upgrade from DXP 7.3
Issue During or after upgrade from DXP 7.3 the following output is visible in the log: WARN [Portal Dependency Manager Component Executor--1][BasePortletIdUpgradeProcess:511] null java.sql.SQLIntegrityConstraintViolationException: Duplicate entry...
Can I change the permission for Liferay logs?
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue {LIFERAY_HOME}Liferay logs are output under /logs/, but I want to change...
Need to find the number of user visits to a page in the website
Issue Need to add the page hit count on a portal site to the audit report. Environment Liferay DXP [all versions] Resolution You can add page view events to your audit report, but keep in mind that doing so adds LOTS of events. Add this property to your portal-ext.properties file:...
"Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" error while server restart
Issue "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" error has been observed while server restart. Environment Liferay DXP 7.2 Resolution If you have a cluster setup and you have restarted one of the nodes you might observe this error that can be ignored as this might...
Column publishDate Liferay upgrade error
Issue When upgrading Liferay the error "Column publishDate does not exist in table Layout" appears. Environment DXP 7.0 DXP 7.3 Resolution To resolve this behavior, open a help center ticket to request a hotfix containing LPS-119128., content:...
Is it possible to customize Liferay's core libraries?
Issue What happens if a user encounters an issue that can be resolved by customizing Liferay's core libraries, such as the 'AutoDeployDir.java' class? Is this the right approach? Environment Liferay DXP [all versions] Resolution If a user encounters an issue that can be resolved by...
Using web.server.https.port property with multiple values
Issue Does web.server.https.port / web.server.http.port property allow multiple values assignment? In case user needs to use two ports, should this property be used with 2 values? Environment Liferay DXP [all versions] Resolution No, it does not allow multiple values assignment. These...
Attribute in portlet session cannot be found from theme
Issue Set an attribute in a portlet's session, like this: @Override public void render( RenderRequest renderRequest, RenderResponse renderResponse) throws IOException, PortletException { HttpServletRequest httpServletRequest = PortalUtil.getHttpServletRequest(renderRequest); HttpSession...
Cannot access actionMapping variable when overriding a StrutsAction
Issue When a StrutsAction is being overriden by a custom component, I cannot use the variable actionMapping in order to return an appropriate ActionForward object. Example: return actionMapping.getActionForward("portal.verify_email_address");   Environment Liferay DXP 7.1+   Resolution...
Documents & Media URL format changed in DXP 7.4 u36+
Issue Document & Media Latest Version URL in DXP 7.4 u36+ has changed such that the groupid, folderId and UUID no longer is available from the URL. Previous upload URLs had a format of /documents/groupid/folderid/documentTitle or /c/document_library/get_file?uuid=&groupid= New Document...
Why is the User-ID counter decreasing in a cluster system?
Issue At new user creation the User-ID counter is decreasing in a cluster system. This can be a problem when using Service Builder. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution   Shutdown your system and add the new properly to...
If you change the screen name in the API, the My Dashboard URL is not changed.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue API(UserLocalServiceUtil.updateUser()) If you change the screen name in,...
How can I get an upgrade tool for JBoss setup?
Issue While upgrading, and using the JBoss EAP 7.4 app server, users need the steps to complete the DB upgrade. Users have access to the upgrade tool in bundled Tomcat, but not in the JBOSS setup. Environment Liferay DXP 7.4 Resolution Liferay has an option called "Admin tools" [select...
Custom service does not work using API JSON
Issue We developed a custom service using service builder. The service method receives a string as parameter. We access it through JSON API. When the string length is short (some hundred of kilobytes), the service works correctly. But when the string length is longer (some megabytes...
How do I change Tomcat's temp folder path to another?
Issue How can the Tomcat temp folder path be changed to a different path? Environment Liferay DXP 7.3 Resolution In order to configure Tomcat to use a different temp directory, users must first understand the java.io.tmpdir parameter value, which is currently set to$CATALINA BASE/tempin...
When to Start Checking Web Content when Reservation Submission is Made
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event When creating web content, you can enter a "future date and time" to...
Web Content does not appear in Web Content Display after upgrade
Issue After upgrading Liferay from an older version to a newer version, web content that was created with the older version is not showing up in the Web Content Display Widget as an option to be selected.   Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4  ...
ClassNotFoundException when deploying a custom WAR portlet module in the folder deploy
Issue Errors like the following one appear when deploying a custom WAR module in the deploy folder: ERROR [fileinstall-directory-watcher][HotDeployImpl:213] com.liferay.portal.kernel.deploy.hot.HotDeployException: Error registering portlets for my-portlet...
Elements are Missing from my JDBC_Ping Clustered Environment
Issue Elements are missing from my JDBC_Ping clustered environment, and I'm seeing Unsupported template manager ftl errors in the logs. When I disable clustering, the elements are all present. Environment DXP 7.2 Resolution It may be that the nodes are unable to detect each other over...
Is using MySQL 5.6 with collation CHARACTER SET utf8mb3 recommended?
Issue Using Liferay 7.0 with MySQL 5.6 with collation CHARACTER SET utf8mb3 has certain limitations.  Environment Liferay 7.0 Resolution By default, Liferay creates database tables in MySQL 5.6 with utf8mb3 (limited to only characters that have at most 3 bytes in your UTF-8...
Database registration value for the custom field:checkbox
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When I set a "value", the defined value is displayed next to the checkbox...
Is there an API to change resource permissions?
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Environment Is there an API to change resource permissions? Environment DXP...
sun.reflect.Reflection.getCallerClass Warning message during portal startup
Issue You might encounter the following error message during portal startup if you use Java 11: WARNING: sun.reflect.Reflection.getCallerClass is not supported. This will impact performance. Environment DXP 7.0+  Resolution This warning message can be ignored and will be fixed in...
Redirect URL not working in DXP 7.4
Issue Redirect URL is not working in DXP 7.4 Back Button doesn't work in a DXP 7.4 environment with redirects configured. Environment DXP 7.4 Resolution redirect.url.security.modehas been removed in DXP 7.4 from portal-ext.properties and can be configured in the UI or via...
module.framework.system.packages.extra Moved From portal.properties to system.properties
Issue After attempting an upgrade to DXP 7.4 Update 49 we are experiencing issues that suggest the below property may have been deprecated or moved. module.framework.system.packages.extra=/ Environment DXP 7.4 Update 49+ Resolution The above mentioned property was in fact moved in Update...
NullPointerException in com.liferay.layout.page.template.service when upgrading from 7.0
Issue Following error appears when upgrading from 7.0 to 7.4 if page template has no name: Caused by: java.lang.NullPointerException at...
TemplatePortletPreferences.reset() is not available
Issue A Web Content Template from previous versions with the following code is rendered: <#assign journalArticlePreferencesMap = {   "portletSetupPortletDecoratorId": "barebone",   "groupId": "54321",   "articleId": "12345"   }/> <#assign journalArticlePreferences =...
Unable to sync callable error during upgrade
Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null   at...
Installing hotfix on weblogic server
Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check theliferay.homefromportal-setup-wizard.propertiesand unzip the latest patching tool...
P_AUTH is ignored when using JSONWS API
Issue When using JSONWS API with the P_AUTH parameter instead of credentials (email/password), the response is HTTP code 403: Forbidden. Environment Liferay DXP (any version) Resolution According to our documentation, "This authentication token is associated with your browser session and...
Illegal mix of collations during upgrade process
Issue You might encounter the following error or similar during the upgrade process if your database's collation differs from the collation of the tables: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.SQLException: Illegal mix of collations (utf8mb4_general_ci,IMPLICIT)...
Is there an official docker image I can use with Alpine OS?
Issue I noted that Alpine OS is no longer available in the newer Liferay DXP docker images, they use Ubuntu instead I would like to know if Liferay plans to include Alpine OS again Environment Liferay DXP 7.0+ Resolution Liferay does not plan to have the official docker images recompiled...
After creating a new instance, we cannot log in to it.
Issue We have created a new instance using the example.com domain. After creating it, we cannot log in to the new instance using the user: test / password: test credentials. What can we do to solve our problem? Environment Any Liferay version Resolution To solve this problem, you have to...
Headless API is unable to get global vocabularies on virtual instance
Issue Unable to fetch the global vocabularies on virtual instance using Liferay headless API Steps to Reproduce: Create a virtual instance (Control Panel > Virtual Instances)  Get the virtual instance "Global" Site ID  Sign in to Virtual Instance Go to the "Global" site Configuration...
Boot Delegation List Did Not Upgrade Correctly
Issue We are seeing the following errors in the console log after upgrading: ERROR - NoClassDefFound ERROR - Unable to Execute Method ProcessMax  ERROR - Expando Bridge Cannot be Found Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Sometimes certain packages are not transferred...
Can Not Create a Virtual Instance
Issue When trying to create a virtual instance, an error "Please enter a valid virtual host" shows up. Actually the virtual host is verified to be working. After enabling the DEBUG log for com.liferay.portal.service.impl.CompanyLocalServiceImpl, the following message is thrown in the...
Generating an encrypted certificate for SAML assertions in Liferay DXP 7.0
Issue We use Liferay as SAML Service Provider and we want to generate an encrypted certificate in order to encrypt SAML assertions. Environment Liferay DXP 7.0. Resolution Unfortunately, this functionality is not available for DXP 7.0. However, it is available as of DXP 7.1, so it would...
In a clustered environment, log level changes may not be reflected
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event cluster environment. When the log level was changed from Control Panel >...
The user is redirected back to the Calendar page
Issue Pagination does not work in the manage calendars section (Liferay DXP Calendars). When the user attempts to change the quantity table number, he is redirected to the calendar page, and the pagination buttons (other than 1) are not displayed  Steps to Reproduce: 1) Navigate to Open...
Cluster instability
Issue Liferay clustering with jGroups has been bound to HTTP thread and can cause severe cluster instability "ajp-nio-10.141.26.102-8009-exec-189" #12374 daemon prio=5 osprio=0 tid=0x00007f1d18097ac0 nid=0x2203c waiting on condition [0x00007f19ee037000] java.lang.Thread.State:...
Not possible to add Custom Entry on page
Issue Mapping with Custom Objects is not working on Pages Steps to Reproduce: 1) Menu > Control Panel > Objects 2) Create a Custom Object 3) Navigate to Custom Object and click on the Fields tab 4) Add a Custom Field (text) 5) On details, publish 6) Go home 7) Navigate to Site Builder >...
How to get all sites or friendly URLs where the article is displayed?
Issue We are searching for a way to obtain where one article is displayed; based on the articleId. I did not find any clear way to achieve our goal in Documentation. The list should contain a list of friendly URLs or a list of siteIDs. journalArticle.getFriendlyURLMap() returns basic...
Newly created Virtual instance becoming the main instance
Issue After creating the new virtual instance the newly created instance becomes the main instance and the System Setting has been shifted to the new instance. Environment Liferay DXP 7.0 Resolution This issue is due to the company.default.web.id properties. Make sure it's...
Is Windows Server 2022 supported?
Issue We would like to use Windows Server 2022 as our Operating System but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution Windows Server 2022 is not supported as of yet. However, it is already being considered The same goes for anything...
Cache persistence - what is the default cache configuration and when is it emptied?
Issue The database cache needs to be emptied. We can do it manually but we would like to adjust the current configuration. What is the default configuration? Where can we configure this? Environment DXP 7.0+ Resolution These are the configuration files that control how long the cache...
HTML typo found for the 'Load more results' link
Issue When creating a lot of Pages, Load More Options frequently has typos found in the HTML after a Right Click > Inspect. Steps to reproduce 1) Create a minimum of twenty public pages. 2) Navigate to Page Tree 3) 'Load more results' link appears 4) Right Click > Inspect Expected...
Audit portlet are not capturing all the activities/events
Issue The user cannot record certain actions in the "Audit Portlet," such as change the content, update the role, upload the document, etc. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Please note: The following information involves customizations or implementation ideas that...
Cache eviction strategies of Liferay Clusters
Issue When a cache eviction order is emitted on a node, is an eviction message also sent to the other nodes? Is replication the default behavior in a clustered environment? When the cache expiration time is reached on a node, is the eviction message also sent to the other nodes?...
Is there a Headless API to retrieve a User Profile Image?
Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature request was opened at LPS-166212. If this feature is selected for development by...
What is 224.0.75.75:7500 in Unicast Cluster
Issue When configuring unicast cluster, the following ip/port combination is opened: 224.0.75.75:7500 Environment Liferay cluster with unicast (TCP) configuration. Resolution Is a diagnostic address opened by default by Jgroups, the communication library Liferay cluster relies on. You...
Users can't see all of their own roles when they make a my-user-account headless API call
Issue When users make a my-user-account headless API call, most of their roles are listed in the response, but their custom regular roles are missing. If an administrator makes the headless API call, all of their roles are listed. Environment Liferay 7.4 Resolution When new roles are...
Deprecated "Redirect URL" Portal Properties
Issue Migrating from Liferay 7.2 to Liferay 7.4, we noticed that the usual redirection properties have been deprecated. We're using these properties in the portal-ext.properties file: redirect.url.security.mode=domain redirect.url.domains.allowed=url1.com, url2.com,url3.com However,...
java.net error URISyntaxException:Illegal character in path at index 0 occurred during the export process
Issue While exporting web content, users keep running into errors, but the export is still successful despite the number of errors. Steps to reproduce: 1) Startup DXP 7.3 u23 2) Create a structure with 'text', 'image', and 'Link to page' fields 3) Create web content from this structure...
Set up a scheduled job which runs at the same time regardless of the winter/summer time
Issue I would like to have a scheduled job that uses a time zone independent of my instance time zone for the execution of Job Scheduler tasks, so it runs at the same time (e.g. 10:00 AM) Environment Liferay DXP 7.4 below Update 35 Resolution This feature was implemented in COMMERCE-9611...
CannotAcquireLockException is shown in the server logs
Issue A CannotAcquireLockException is shown several times in the server log: ERROR [http--10.1.1.133-8080-281][JSONWebServiceServiceAction:97] org.springframework.dao.CannotAcquireLockException: PreparedStatementCallback; SQL [INSERT INTO Users_UserGroups (userGroupId, userId) VALUES (?,...

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