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How to reproduce https:// problems on localhost
legacy How To
Issue If we are using https protocol the related use cases are hard to proof on localhost Environment Liferay DXP 7.0 Liferay DXP 7.1 Use Firefox (Firefox is recommended, as Chrome does not allow self-signed...
Unable to select other sites as scope in the Asset Publisher's configuration
legacy Troubleshooting
Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Impact of deleting/cleaning up 'pg_largeobject' table on the Portal
legacy How To
Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...
Due to missing references .LAR files cannot be imported
legacy Troubleshooting
Issue User cannot import .LAR files due to missing references: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution In order to import a .LAR file that...
Cannot import .LAR due to missing languages
legacy Troubleshooting
Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...
Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0
legacy Troubleshooting
Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...
AlloyEditor / CKEditor will not allow tags to surround other heading tags
legacy Troubleshooting
Issue  AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab:  <a class="test"...
My CDN cannot cache documents uploaded to Documents and Media
legacy
Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...
Document library store type migration fails with AbstractMethodError
legacy Troubleshooting
Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...
CAPTCHA widget disappears after form submission
legacy How To
Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no...
Can I remove parameters appended to the image URL?
legacy
Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...
Exported Data to .CSV files with accented characters does not import correctly into MS Excel
legacy How To
Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é,...
Where can I download Liferay Connector to X-Pack Monitoring?
legacy How To
Issue When trying to download Liferay Enterprise Search Monitoring (formerly Liferay Connector to X-Pack Monitoring) from Marketplace, I'm asked to enter my information and then the sales team will contact me. ...
The transparent pixel of a PNG image becomes black in preview
legacy Troubleshooting
Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...
Asset Publisher Change Notification
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
Version Limits for Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Allow Guest / anonymous user add comment in Message Boards
legacy How To
Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...
Kaleo Fork Causes Microsoft SQL Server Deadlock
legacy Troubleshooting
Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server...
Security Advisory for CVE-2019-2729 for Oracle WebLogic
legacy Troubleshooting
Issue Oracle has issued a security alert for Oracle WebLogic wherein a deserialization vulnerability via XMLDecoder in Oracle WebLogic Server Web Services has been detected. The following resource and information are...
Categories are available in child sites?
legacy
Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...
Page Templates and Staging –> Page Versioning interconnected work with limitations.
legacy Troubleshooting
Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...
How to configure the "check-auth-token" parameter within an OSGi portlet?
legacy How To
Issue The current Liferay DXP portal properties file contains the following for the "check-auth-token" parameter: # # Set this to true to enable authentication token security checks. The # checks can be disabled...
Folder navigation is not proper in Knowledge base display portlet
legacy
Issue Folder selection menu changes when the selected folder is having only one article  having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...
Search option is not visible under site membership using SOLR
legacy Troubleshooting
Issue  After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue...
Set Site Role Permissions for Documents and Media are not applied
legacy Troubleshooting
Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...
Who is this Anonymous User?
legacy
Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The...
Document library folder creation limit of 65533 or 32767 (AIX) exceeded
legacy Troubleshooting
Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...
Trash don't show up in site content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Is request-based p_auth token supported to prevent CSRF attack?
legacy
Issue To prevent CSRF attacks, Liferay provides options to enable authentication token security checks. The current token is session-based token. Is request-based p_auth token supported? Environment Liferay DXP 7.1...
Document that is downloaded instead of previewed in the browser
legacy Troubleshooting
Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...
How to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1
legacy
Issue Recommended approach to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1 Environment Liferay Portal 6.2 EE Liferay DXP 7.1 Resolution LAR files are version dependent. The portal upgrade...
Unable to edit uploaded document in Document and Media Portlet.
legacy How To
Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....
How HTTP cookies are being used in Liferay Portal 6.2
legacy
Issue How are cookies are being used in Liferay Portal 6.2 Environment Liferay Portal 6.2 EE Resolution What are cookies: HTTP cookies are small bits of data that are sent by the web application but stored locally in...
Migrating the users from one portal to another
legacy How To
Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently...
How to create Wiki page with attachment
legacy Troubleshooting
Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...
How to access a custom navigation menu in theme
legacy How To
Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav...
Individual Content Level Staging to Live publishing
legacy How To
Issue "Individual Content Level Staging to Live publishing". For e.g., if there are 5 contents updated on staging environment and customer wants to publish only 3 out of five Environment Liferay DXP 7.1 Resolution...
The Password Reset Screen is no longer showing the "Please set a new password" description
legacy
Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set...
How to migrate to DBStore
legacy How To
Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...
Record results from the lb command on Gogoshell
legacy How To
Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do...
How to upload authentication XML file from Bing ownership verification
legacy How To
Issue One of the methods to complete the verification process required to add a website to a Bing Webmaster Tools account is uploading a XML file to the root directory of the website and make it available on...
Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0
legacy Troubleshooting
Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to...
User list empty
legacy Troubleshooting
Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1  Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...
When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version
legacy
Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...
S3 Snapshots on Elasticsearch 2.2.x and 2.4.x Impacted by AWS S3 SigV2 API Deprecation
legacy How To
[Updated Timeline] If you’re running an Elasticsearch cluster version 2.2.x and 2.4.x, AND utilize AWS S3 for snapshots, you will need to prepare for Amazon’s gradual deprecation of the S3 Sigv2 API starting on...
Apply button in OAuth 2 Administration is not working
legacy Troubleshooting
Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...
Web Content Templates Using Liferay Taglibs Should Not Be Cached to Avoid Incorrect Display of Web Contents
legacy Troubleshooting
Web Content Templates allow the use of Liferay Taglibs for creating common front-end UI components in your web content. Please note that by default, Templates are cached to improve its performance, meaning that...
Guest user is unable to see the different locales after updating to SP17 or above
legacy Troubleshooting
Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....
Password is visible as a plain text in LDAP request
legacy Troubleshooting
Issue When intercepting the LDAP request using any third party tool(ex. Wireshark) password is visible as a plain text Environment Liferay 7.0 Resolution Enabling LDAP over SSL will transmit the credentials...
Favicons is working in Android devices but not in Apple devices
legacy Troubleshooting
Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...
Error thrown while installing LDS
legacy Troubleshooting
Issue While installing Liferay Developer Studio, after providing the email address and password when we click on Next, an error related to the token generation is thrown as shown below. Problem running...
Whether to use OpenSSL
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In...
Disable Commenting in Documents and Media
legacy How To
Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file:    ...
User should be re-directed to the custom page once the session expires
legacy How To
Issue Once the session expires, users should redirect to the custom page Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To redirect the user to any...
Interactive commands is not working properly in Gogo Shell
legacy Troubleshooting
Issue Steps to reproduce: 1. Connect with Gogo Shell via command line. 2. Type 'disconnect' command. Expected Result: The following question must appear after typing the command                                  ...
NullPointerException when starting JBoss EAP server
legacy Troubleshooting
Issue After manually deploying Liferay on JBoss EAP, the JBoss EAP server can not be started due to the following ERROR [0m[31m08:50:29,397 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 80) MSC000001:...
Establish an external data source using JDBC
legacy How To
Issue This article outlines how to set up a connection between Liferay and an external database using JDBC properties. Environment Liferay DXP 7.3 Liferay DXP 7.4 MySQL database Resolution There are two ways to...
Webcontent Images is getting removed after Patch Upgrade
legacy Troubleshooting
Issue Steps to Reproduce: Start the 7.1GA1. Create a structure add text, image, and number fields, and save. Create a template. Select the newly created structure and select the structure fields from the left sidebar...
Extracting Database structure of Liferay
legacy
Issue User needs to extract complete database structure of Liferay. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Liferay does not have any OOTB functionality for extracting the DB...
Apache Felix Webconsole JS and CSS resources not loaded
legacy Troubleshooting
Issue Apache Felix Webconsole JS and CSS resources not loaded with 'org.eclipse.equinox.http.servlet' Steps to reproduce: 1. Start the server. 2. Download this: org.apache.felix.webconsole-4.6.4-all.jar from here:...